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#Post#: 39133--------------------------------------------------
Re: Consumer Law
DIR By: slapdash
Date: October 2, 2024, 4:23 am
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When I refurbed 2 bathrooms there was a delay. My fitter did it
when I was away and told me, after the event, "btw there's a
ding in the towel radiator".
He chose (wisely) to continue fitting.
The packaging was undamaged. I did eventually get a 50/50 from
the supplier, but it was a lot of faff.
I did have sympathy for their view of "it could have been
damaged while it was stored in your garage".
#Post#: 39314--------------------------------------------------
Re: Consumer Law
DIR By: sparx
Date: October 3, 2024, 3:15 pm
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--- Quote from: flossy1968 link ---
>
> So it seems that their TCS and Cs can gazump Consumer Law?
>
>
> Oh well might be a late night for me then opening lots of
packaging!
>
--- End Quote ---
They can't, however, I'm not entirely sure that you're in the
clear just storing stuff away for 2 months. Their argument will
be that the damage was done in storage. The retailer does need
to cover any damage incurred during transit to you, however only
in transit, not in your garage.
Personally, I'd check for major damage (or cosmetic damage) now.
Functional damage (say, the tap doesn't work, or the flush unit)
you could more sensibly argue as a manufacturing defect.
#Post#: 39329--------------------------------------------------
Re: Consumer Law
DIR By: mickR
Date: October 3, 2024, 5:12 pm
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yep exactly my thoughts.
not opening them?
3 words shoot self foot
#Post#: 40509--------------------------------------------------
Re: Consumer Law
DIR By: H C Andersen
Date: October 12, 2024, 4:17 pm
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I think it would be impractical to start opening items now to
inspect them only for them to then be left potentially
unpackaged untill the end of November.
And what does your plumber say?
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