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#Post#: 34252--------------------------------------------------
Horizon Notice at Bournemouth Hotel - Did not park
DIR By: FTLAUser1
Date: August 23, 2024, 1:00 am
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Hello FTLA,
*Removing Imgur link until I can amend*
Received Horizon notice for failing to pay for parking.
This is at a hotel car park. Guests of hotel.
Horizon's evidence shown of entering the car park and leaving
the car park hours later.
However, the car entered the car park and immediately left. The
car park only has approximately 20 spaces.Car arrived at 1:34
and left at 1:34.
Parked on the council owned street that night.
Picture 2 on the notice shows the car re-entering the car park
the next morning, not leaving as the notice says. This was paid
for and sent as part of evidence.
How do we get Horizon to understand that they've captured two
separate sessions? Did not park at 1am.
1. Entered car park, no spaces available. Immediately left.
2. Entered car park, parked and paid. Have payment confirmation.
Horizon have rejected initial appeal. Their response is on the
imgur link
Hotel location here:
HTML https://maps.app.goo.gl/Uv5H7BjzqZR18Cn77<br
/>and here:
HTML https://maps.app.goo.gl/duP6tVFcYLhNA32h7
Would like to know how to approach Horizon again. Also, is it
worth contacting the hotel?
Thank you,
#Post#: 34263--------------------------------------------------
Re: Horizon Notice at Bournemouth Hotel - Did not park
DIR By: Boomer
Date: August 23, 2024, 3:26 am
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FTLAUser1,
your registration is still visible on IMGUR - Horizon sneakily
repeat your reg (and PCN number) on the black "How to Pay" line
toward the bottom of the parking charge notice!
#Post#: 34308--------------------------------------------------
Re: Horizon Notice at Bournemouth Hotel - Did not park
DIR By: b789
Date: August 23, 2024, 6:46 am
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When you appealed, did you do so as the keeper or did you
identify as the driver? This is important as the the Notice to
Keeper (NtK) is not PoFA compliant and driver liability cannot
be transferred to the keeper.
If the driver has not been identified, the easiest way to get
rid of this would be to tel Horizon to go chase the driver,
which they can’t unless the keeper has identified as such or
provided the drivers identity to them. Catch-22 for Horizon. If
the keeper did identify as the driver, go to phase two…
As this is a case of “double dipping”, Horizon have breached
their own Code of Practice by not performing a quality control
check on their ANPR evidence. They have also breached the KADOE
contract and obtained the keepers data illegally which is a
breach of the keepers GDPR.
Do you have evidence of having been parked at the council car
park during the period that Horizon say you were at the car park
they operate? A receipt for parking?
The new joint CoP specifically mentions “double dipping”. You
can read and see where they have breached the CoP at section
7.3(d). In particular, read Note 1 immediately following that
section.
As they have breached section 7.3(d), you would be perfectly
within your rights to sue them for a breach of your GDPR.
Regarding the hotel, you should always tell them to call off
their agents if they are the contracting party.
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