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       #Post#: 39654--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: bebu
       Date: October 7, 2024, 5:26 am
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > Where are the photos you took when you went back to the site?
       The links to them do not work anymore. However, the GCV view
       from March 2022 show that any signs they claim were there in
       2017, were not actually there anymore.
       >
       > Also, the signs they have shown show that they were "created"
       in November 2017 but "modified" in May 2017. If that is not
       evidence of tampering, I don't know what else is.
       >
       --- End Quote ---
       I cant attach them on here, as it says the storage is full. So I
       have uploaded them to my dropbox account here
  HTML https://www.dropbox.com/scl/fo/xtruxsvfak8fv1sbr6krv/AKommLFeUuaVlnDLkDQyELM?rlkey=7da7a0vmpt7vk49qdjv73moin&st=58acrojy&dl=0
       #Post#: 39656--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: b789
       Date: October 7, 2024, 6:04 am
       ---------------------------------------------------------
       As any reply to the operators evidence can only be pasted into
       the response box on the POPLA website and is limited to 20,000
       charachters, you should respond with this:
       --- Quote ---
       > Initial Summary – Operator’s Complete Failure to Address My
       Appeal Points
       >
       > Smart Parking has entirely failed to address the substantive
       points raised in my original appeal to POPLA, which were
       critical in challenging the validity of the Parking Charge
       Notice (PCN). Instead of responding to these points, they have
       chosen to submit irrelevant, incorrect, and tampered evidence,
       which includes an astonishing GDPR breach. In their submission,
       Smart Parking seems to believe I went shopping with a
       6-month-old son and spent the time breastfeeding. Allow me to
       clarify: I am male, and I do not breastfeed my 16-year-old
       daughter (who lives two hours away in another city). This level
       of incompetence would be laughable if it weren’t so utterly
       unprofessional and unlawful.
       >
       > It is hard to imagine a more vexatious attempt to extort money
       from me than this submission, which fails to meet the basic
       standards required by the BPA Code of Practice. Smart Parking’s
       blatant disregard for accuracy and their gross mishandling of
       personal data—pulling someone else’s appeal details into my
       case—demonstrates nothing short of contempt for the POPLA
       process and data protection laws.
       >
       > Given that Smart Parking has not even attempted to engage with
       or rebut the actual arguments in my appeal, I assert that their
       evidence is incomplete, unreliable, and fails to meet the
       required standards of an Accredited Operator Scheme (AOS)
       member. Their incompetence and this ridiculous submission should
       result in the immediate cancellation of the PCN.
       >
       > 1. GDPR Breach and Incompetence
       >
       > Smart Parking’s submission is not only factually incorrect but
       also includes irrelevant personal details from another
       individual's appeal, which is a gross breach of GDPR. The
       mention of breastfeeding and shopping with a 6-month-old child
       is not only irrelevant to my case but constitutes a serious
       breach of Article 5(1)(f) of the UK GDPR, which requires that
       personal data be processed in a manner that ensures its security
       and confidentiality.
       >
       > This level of incompetence violates several sections of the
       BPA Code of Practice, including:
       >
       > [indent]• Section 23.1(c): Operators must comply with all
       relevant legislation, including the Data Protection Act (UK
       GDPR). Including another person's personal data in my case
       demonstrates a total disregard for data protection laws.
       >
       > • Section 23.1(a): Operators must act professionally and treat
       motorists fairly. The inclusion of someone else's details in my
       appeal shows a fundamental failure in professionalism.[/indent]
       >
       > Such a breach of both GDPR and the BPA Code of Practice makes
       Smart Parking’s evidence fundamentally unreliable and calls into
       question their fitness as an AOS member. Their mishandling of
       this case should result in the invalidation of the PCN.
       >
       > 2. Lack of Evidence Regarding Standing
       >
       > The operator has provided no evidence that they have the right
       to issue parking charges at this location. While POPLA has, in
       the past, made the assumption that operators must have a
       contract simply because signage is present, this is not legally
       sufficient proof of authority to operate.
       >
       > The presence of signage does not constitute evidence that the
       operator has the landowner's authorisation to issue parking
       charges or pursue these charges through enforcement. It is
       critical to understand that any party wishing to impose charges
       on private land must provide strict proof of their legal
       standing to do so. This requires more than assumptions or
       generalisations—it requires an unredacted, valid, and up-to-date
       contract with the landowner.
       >
       > The BPA Code of Practice clearly states under Section 7.2 that
       operators must ensure they have written authorisation from the
       landowner, and this must be produced if challenged. The contract
       should clearly define:
       >
       > [indent]• The land on which the operator may operate, with
       boundaries clearly specified.
       >
       > • Any restrictions on hours of operation or parking control.
       >
       > • Whether the operator is authorised to issue Parking Charge
       Notices in their own name or merely as an agent of the
       landowner.
       >
       > • Whether any exemptions exist, such as for genuine customers
       or residents.[/indent]
       >
       > The contract must also set out the specific authority the
       operator has to enforce parking terms and the exact amount they
       are authorised to charge. It is not acceptable for the operator
       to simply assert that they have authority without producing this
       document.
       >
       > In this case, Smart Parking has failed to provide any such
       contract, and their omission is telling. I challenge POPLA to
       recognise that without strict proof of an active and valid
       contract, the operator has no legal standing to enforce parking
       charges at this site. Any decision based on an assumption that
       the operator has a contract without seeing actual evidence would
       be fundamentally flawed and unjust.
       >
       > Only an unredacted, up-to-date contract between the operator
       and the landowner that complies with BPA Code of Practice
       Section 7.3 should be accepted as valid proof. This is a minimum
       legal requirement, and failure to produce this document
       undermines the operator's entire case. It is not enough to
       assume that signage equals authorisation; strict proof is needed
       to validate the operator’s standing.
       >
       > 3. Operator’s Competence, Integrity, and Failure to Comply
       with the BPA Code of Practice
       >
       > Smart Parking’s submission exhibits a profound lack of
       competence and professionalism, which directly contravenes the
       standards laid out in the BPA Code of Practice (CoP). Their
       handling of this appeal is indicative of a broader failure to
       comply with the BPA CoP in several key areas, which should
       seriously call into question their ability to operate as an
       Accredited Operator Scheme (AOS) member.
       >
       > [indent]• BPA CoP Section 2.4 clearly requires that operators
       must maintain high standards of professional conduct. Smart
       Parking’s submission, which contains inaccurate, irrelevant, and
       tampered evidence, shows they have failed to adhere to even the
       most basic professional standards. The use of evidence from an
       entirely unrelated appeal, containing personal details from
       another motorist, is not only grossly unprofessional but
       represents an utter disregard for data protection laws and the
       BPA’s own requirements for fair and transparent conduct.
       >
       > • BPA CoP Section 23.1(a) obliges operators to act
       professionally and fairly when dealing with motorists. Smart
       Parking’s failure to respond to the points raised in my appeal
       and their inclusion of another individual’s personal data
       demonstrates a clear breach of this obligation. Their handling
       of the evidence is sloppy at best and a deliberate attempt to
       mislead at worst.
       >
       > • BPA CoP Section 23.1(c) also mandates that operators must
       comply with all relevant legislation, including the UK GDPR and
       the Protection of Freedoms Act (PoFA). The inclusion of personal
       details from another case in my appeal submission constitutes a
       serious breach of Article 5(1)(f) of the UK GDPR, which requires
       data to be processed in a manner that ensures appropriate
       security. This is not a minor oversight but a significant
       failure in data management, which I will be reporting to the
       Information Commissioner’s Office (ICO) for
       investigation.[/indent]
       >
       > Further to this, I will also be reporting Smart Parking to the
       DVLA for serious breaches of the KADOE contract, which governs
       their access to driver data. Their gross mishandling of personal
       data in this case is indicative of a systemic failure to meet
       the conditions required under the KADOE contract, and I will be
       raising this issue with the DVLA as part of my complaint.
       >
       > It is important to note that, while POPLA may not consider
       external reports as part of their assessment, the operator’s
       gross failure to meet both the legal requirements under GDPR and
       the BPA CoP standards should not be ignored when assessing their
       competence and reliability. These breaches demonstrate that the
       operator lacks the professionalism, competence, and integrity
       necessary to issue and enforce Parking Charge Notices.
       >
       > For these reasons, and given the operator’s complete failure
       to adhere to the BPA Code of Practice, the PCN must be
       cancelled. Smart Parking's conduct, from their mishandling of
       personal data to their submission of outdated and tampered
       evidence, shows that they are not fit to operate in accordance
       with the standards required of an AOS member.
       --- End Quote ---
       #Post#: 39657--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: DWMB2
       Date: October 7, 2024, 6:10 am
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > I do not breastfeed my 16-year-old daughter
       >
       --- End Quote ---
       There's a line I never thought I'd read on a parking forum.
       That response looks good - given the sheer level of incompetence
       on show, once the POPLA appeal is concluded, I'd recommend
       following up on the DVLA complaints mentioned in the proposed
       response.
       #Post#: 39659--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: b789
       Date: October 7, 2024, 6:15 am
       ---------------------------------------------------------
       It needs a DVLA complaint, a BPA complaint and an ICO complaint.
       #Post#: 39662--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: bebu
       Date: October 7, 2024, 6:50 am
       ---------------------------------------------------------
       I dont think I have laughed so much on a monday.  :)  :D  ;D
       I think these forum, should have a "BUY ME A COFFEE" section, to
       say thank you to everyone for such kind assistance.
       --- Quote from: b789 link ---
       >
       > It needs a DVLA complaint, a BPA complaint and an ICO
       complaint.
       >
       --- End Quote ---
       How do I go about these complaints ? And can I demand
       compensation ?
       I changed the wording slightly to
       Smart Parking has entirely failed to address the substantive
       points raised in my original appeal to POPLA, which were
       critical in challenging the validity of the Parking Charge
       Notice (PCN). Instead of responding to these points, they have
       chosen to submit irrelevant, incorrect, and tampered evidence,
       which includes an astonishing GDPR breach. In their submission,
       Smart Parking seems to believe I went shopping with a
       6-month-old son and spent the time breastfeeding. Allow me to
       clarify:
       I am male, and I do not breastfeed
       I have a 16-year-old daughter (who lives two hours away in
       another city, close to London and has never been to Hull, where
       the incidence happened). This level of incompetence would be
       laughable if it weren’t so utterly unprofessional and unlawful.
       I see my "ONLY CHILD" regularly, (e.g. last saturday the 5th)
       But she stopped breastfeeding over 15 years ago
       #Post#: 39664--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: DWMB2
       Date: October 7, 2024, 7:01 am
       ---------------------------------------------------------
       --- Quote from: bebu link ---
       >
       > How do I go about these complaints ?
       >
       --- End Quote ---
       - DVLA Complaints Process
  HTML https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency/about/complaints-procedure
       - BPA Complaints Form
  HTML https://portal.britishparking.co.uk/compliance/LogComplaint
       - ICO Data Protection Complaints
  HTML https://ico.org.uk/make-a-complaint/data-protection-complaints/
       BPA usually insist you complain directly to the member first -
       frankly this might be interesting to do simply to see how Smart
       claim they are going to resolve the issue in regards to the
       other person's data.
       --- Quote from: bebu link ---
       >
       > And can I demand compensation ?
       --- End Quote ---
       You can demand it, but it's probably unlikely to be forthcoming.
       A bigger GDPR breach has seemingly been committed against
       whoever's appeal they're confusing yours with. It does raise the
       question of whether or not your data has been similarly
       mis-shared, but getting evidence of that might prove tricky.
       #Post#: 39669--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: b789
       Date: October 7, 2024, 7:16 am
       ---------------------------------------------------------
       Here is a suggested initial complaint to the DVLA to start the
       ball rolling:
       --- Quote ---
       > Subject: Breach of KADOE Contract by Smart Parking Ltd
       >
       > Dear Sir/Madam,
       >
       > Vehicle Registration Number: [YOUR VEHICLE REGISTRATION]
       > Parking Charge Reference: [PCN REFERENCE]
       > POPLA Appeal Reference: [POPLA REFERENCE]
       >
       > I am writing to formally lodge a complaint against Smart
       Parking Ltd for their blatant breaches of the KADOE contract,
       which governs their access to vehicle keeper data through the
       DVLA. This complaint is supported by attached evidence, which
       clearly demonstrates the operator's incompetence, unprofessional
       behavior, and unlawful conduct. I am aware that this is not an
       isolated incident, as other motorists have raised similar
       concerns about Smart Parking’s misuse of personal data. Given
       the financial relationship between the DVLA and operators like
       Smart Parking, I am concerned that this complaint may be
       deflected to protect your income stream. However, I expect the
       DVLA to address this issue transparently and fully investigate
       these breaches.
       >
       > Key Issues:
       >
       > [indent]1. GDPR Breach: In their response to my POPLA appeal,
       Smart Parking embedded another motorist’s POPLA appeal within
       mine, including personal details completely irrelevant to my
       case. This breach includes references to breastfeeding and
       shopping with a 6-month-old child—information that obviously has
       nothing to do with me, as I am male and have no such child. This
       careless inclusion of another individual’s personal data not
       only violates Article 5(1)(f) of the UK GDPR but also
       demonstrates Smart Parking's incompetence and lack of
       professionalism. By acting unlawfully and irresponsibly in this
       manner, they have clearly violated the standards of conduct
       required under the KADOE contract.
       >
       > 2. Tampered and Outdated Evidence: Additionally, Smart Parking
       submitted signage evidence from 2017, which contains tampered
       metadata, showing the “creation” date as November 2017, while
       the “modified” date is May 2017. Further to this, Google Street
       View from March 2023 confirms that the signage in their
       submission no longer exists. This is a clear attempt to mislead
       by submitting tampered and outdated evidence, which further
       demonstrates their lack of professionalism and their failure to
       comply with the KADOE contract’s requirements for accurate and
       lawful conduct.[/indent]
       >
       > Escalation to BPA, ICO, and MP Involvement: In addition to
       this complaint, I have escalated the matter to the British
       Parking Association (BPA) and the Information Commissioner’s
       Office (ICO). Evidence of these blatant breaches of the KADOE
       contract, GDPR, and BPA Code of Practice will also be submitted
       to these bodies. Furthermore, I will be raising these concerns
       with my Member of Parliament, asking them to bring this matter
       to the attention of the relevant government ministers. This is a
       serious issue that warrants ministerial oversight to ensure that
       the DVLA is fulfilling its obligations to protect the public’s
       personal data.
       >
       > Action Requested: I request that the DVLA conduct a formal
       investigation into Smart Parking’s conduct and provide me with a
       detailed response, including the specific sanctions or actions
       the DVLA intends to take regarding these violations. I expect
       the DVLA to address these issues appropriately, rather than
       deflecting the complaint to protect its income stream from this
       lucrative operator. Given Smart Parking’s breaches of the KADOE
       contract, I believe that their access to sensitive vehicle
       keeper data should be reconsidered.
       >
       > Please find attached the relevant evidence to support my
       complaint, including the tampered and outdated evidence provided
       by Smart Parking and the GDPR breach in which personal data from
       another motorist’s appeal was embedded in mine. I trust that
       this matter will be handled with the seriousness it deserves.
       >
       > I look forward to your response, including a full explanation
       of the actions you will take.
       >
       > Yours faithfully,
       >
       > [Your Full Name]
       >
       > [Your Address]
       > [Your Email Address]
       > [Date]: [PCN REFERENCE]
       > POPLA Appeal Reference: [POPLA REFERENCE]
       --- End Quote ---
       #Post#: 39672--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: b789
       Date: October 7, 2024, 7:28 am
       ---------------------------------------------------------
       Here is a suggested complaint to (not so) Smart:
       --- Quote ---
       > Subject: Formal Complaint Regarding Handling of POPLA Appeal
       [Case Reference]
       >
       > Dear Sir/Madam,
       >
       > Vehicle Registration Number: [YOUR VEHICLE REGISTRATION]
       > Parking Charge Reference: [PCN REFERENCE]
       > POPLA Appeal Reference: [POPLA REFERENCE]
       >
       > I am writing to formally inform you of my complaint regarding
       the handling of my POPLA appeal. Given your demonstrated
       incompetence and unprofessionalism, I am not seeking an
       investigation but merely informing you of the reasons for this
       complaint and the actions I have already taken.
       >
       > Key Issues:
       >
       > [indent]1. GDPR Breach: Your submission in response to my
       POPLA appeal contained personal details from another motorist’s
       appeal, referencing breastfeeding and shopping with a
       6-month-old child—information that is entirely irrelevant to my
       case, as I am male and do not have a 6-month-old child. This
       constitutes a gross breach of Article 5(1)(f) of the UK GDPR,
       and such a careless error only highlights your incompetence and
       unlawful handling of personal data.
       >
       > 2. Tampered and Outdated Evidence: Your submission also
       included signage evidence from 2017, with suspicious metadata
       showing the “creation” date as November 2017 and the “modified”
       date as May 2017. This, coupled with the fact that Google Street
       View from March 2023 confirms that the signage no longer exists,
       shows that you have submitted outdated and misleading evidence
       to POPLA.[/indent]
       >
       > Escalation Already Initiated: As a result of these serious
       failings, I have already escalated a formal complaint to the
       DVLA regarding your violations of the KADOE contract.
       Additionally, I will be escalating this matter to the British
       Parking Association (BPA) and the Information Commissioner’s
       Office (ICO) irrespective of your response. Your repeated
       failures in this case demonstrate a clear lack of
       professionalism and competence that needs to be addressed by
       regulatory authorities.
       >
       > Next Steps: While I doubt you will cancel the Parking Charge
       Notice (PCN) at this stage, as the appeal has already been
       submitted to POPLA (a fee you have already wasted), I want to
       make it clear that your position is indefensible. Should you
       wish to withdraw your POPLA submission, it is already too late
       to save yourselves from the consequences of your own
       incompetence. You are now being held to account by your own
       errors.
       >
       > I trust this matter will be duly noted on your side.
       >
       > Yours faithfully,
       >
       > [Your Full Name]
       >
       > [Your Address]
       > [Your Email Address]
       > [Date]
       --- End Quote ---
       #Post#: 39673--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: bebu
       Date: October 7, 2024, 7:30 am
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > Here is a suggested initial complaint to the DVLA to start the
       ball rolling:
       >
       > [quote]Subject: Breach of KADOE Contract by Smart Parking Ltd
       >
       > Dear Sir/Madam,
       >
       > Vehicle Registration Number: [YOUR VEHICLE REGISTRATION]
       > Parking Charge Reference: [PCN REFERENCE]
       > POPLA Appeal Reference: [POPLA REFERENCE]
       >
       > I am writing to formally lodge a complaint against Smart
       Parking Ltd for their blatant breaches of the KADOE contract,
       which governs their access to vehicle keeper data through the
       DVLA. This complaint is supported by attached evidence, which
       clearly demonstrates the operator's incompetence, unprofessional
       behavior, and unlawful conduct. I am aware that this is not an
       isolated incident, as other motorists have raised similar
       concerns about Smart Parking’s misuse of personal data. Given
       the financial relationship between the DVLA and operators like
       Smart Parking, I am concerned that this complaint may be
       deflected to protect your income stream. However, I expect the
       DVLA to address this issue transparently and fully investigate
       these breaches.
       >
       > Key Issues:
       >
       > [indent]1. GDPR Breach: In their response to my POPLA appeal,
       Smart Parking embedded another motorist’s POPLA appeal within
       mine, including personal details completely irrelevant to my
       case. This breach includes references to breastfeeding and
       shopping with a 6-month-old child—information that obviously has
       nothing to do with me, as I am male and have no such child. This
       careless inclusion of another individual’s personal data not
       only violates Article 5(1)(f) of the UK GDPR but also
       demonstrates Smart Parking's incompetence and lack of
       professionalism. By acting unlawfully and irresponsibly in this
       manner, they have clearly violated the standards of conduct
       required under the KADOE contract.
       >
       > 2. Tampered and Outdated Evidence: Additionally, Smart Parking
       submitted signage evidence from 2017, which contains tampered
       metadata, showing the “creation” date as November 2017, while
       the “modified” date is May 2017. Further to this, Google Street
       View from March 2023 confirms that the signage in their
       submission no longer exists. This is a clear attempt to mislead
       by submitting tampered and outdated evidence, which further
       demonstrates their lack of professionalism and their failure to
       comply with the KADOE contract’s requirements for accurate and
       lawful conduct.[/indent]
       >
       > Escalation to BPA, ICO, and MP Involvement: In addition to
       this complaint, I have escalated the matter to the British
       Parking Association (BPA) and the Information Commissioner’s
       Office (ICO). Evidence of these blatant breaches of the KADOE
       contract, GDPR, and BPA Code of Practice will also be submitted
       to these bodies. Furthermore, I will be raising these concerns
       with my Member of Parliament, asking them to bring this matter
       to the attention of the relevant government ministers. This is a
       serious issue that warrants ministerial oversight to ensure that
       the DVLA is fulfilling its obligations to protect the public’s
       personal data.
       >
       > Action Requested: I request that the DVLA conduct a formal
       investigation into Smart Parking’s conduct and provide me with a
       detailed response, including the specific sanctions or actions
       the DVLA intends to take regarding these violations. I expect
       the DVLA to address these issues appropriately, rather than
       deflecting the complaint to protect its income stream from this
       lucrative operator. Given Smart Parking’s breaches of the KADOE
       contract, I believe that their access to sensitive vehicle
       keeper data should be reconsidered.
       >
       > Please find attached the relevant evidence to support my
       complaint, including the tampered and outdated evidence provided
       by Smart Parking and the GDPR breach in which personal data from
       another motorist’s appeal was embedded in mine. I trust that
       this matter will be handled with the seriousness it deserves.
       >
       > I look forward to your response, including a full explanation
       of the actions you will take.
       >
       > Yours faithfully,
       >
       > [Your Full Name]
       >
       > [Your Address]
       > [Your Email Address]
       > [Date]: [PCN REFERENCE]
       > POPLA Appeal Reference: [POPLA REFERENCE]
       --- End Quote ---
       [/quote]
       You guys are far too kind. Words arent enough to say A HUGE
       THANK YOU
       #Post#: 39825--------------------------------------------------
       Re: 3 hours Parking fine violation while at anlalby gym Hull
   DIR By: bebu
       Date: October 8, 2024, 8:01 am
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > Here is a suggested complaint to (not so) Smart:
       >
       > [quote]Subject: Formal Complaint Regarding Handling of POPLA
       Appeal [Case Reference]
       >
       > Dear Sir/Madam,
       >
       > Vehicle Registration Number: [YOUR VEHICLE REGISTRATION]
       > Parking Charge Reference: [PCN REFERENCE]
       > POPLA Appeal Reference: [POPLA REFERENCE]
       >
       > I am writing to formally inform you of my complaint regarding
       the handling of my POPLA appeal. Given your demonstrated
       incompetence and unprofessionalism, I am not seeking an
       investigation but merely informing you of the reasons for this
       complaint and the actions I have already taken.
       >
       > Key Issues:
       >
       > [indent]1. GDPR Breach: Your submission in response to my
       POPLA appeal contained personal details from another motorist’s
       appeal, referencing breastfeeding and shopping with a
       6-month-old child—information that is entirely irrelevant to my
       case, as I am male and do not have a 6-month-old child. This
       constitutes a gross breach of Article 5(1)(f) of the UK GDPR,
       and such a careless error only highlights your incompetence and
       unlawful handling of personal data.
       >
       > 2. Tampered and Outdated Evidence: Your submission also
       included signage evidence from 2017, with suspicious metadata
       showing the “creation” date as November 2017 and the “modified”
       date as May 2017. This, coupled with the fact that Google Street
       View from March 2023 confirms that the signage no longer exists,
       shows that you have submitted outdated and misleading evidence
       to POPLA.[/indent]
       >
       > Escalation Already Initiated: As a result of these serious
       failings, I have already escalated a formal complaint to the
       DVLA regarding your violations of the KADOE contract.
       Additionally, I will be escalating this matter to the British
       Parking Association (BPA) and the Information Commissioner’s
       Office (ICO) irrespective of your response. Your repeated
       failures in this case demonstrate a clear lack of
       professionalism and competence that needs to be addressed by
       regulatory authorities.
       >
       > Next Steps: While I doubt you will cancel the Parking Charge
       Notice (PCN) at this stage, as the appeal has already been
       submitted to POPLA (a fee you have already wasted), I want to
       make it clear that your position is indefensible. Should you
       wish to withdraw your POPLA submission, it is already too late
       to save yourselves from the consequences of your own
       incompetence. You are now being held to account by your own
       errors.
       >
       > I trust this matter will be duly noted on your side.
       >
       > Yours faithfully,
       >
       > [Your Full Name]
       >
       > [Your Address]
       > [Your Email Address]
       > [Date]
       --- End Quote ---
       [/quote]
       I have lodge complaints to all organisations above and in my
       DAFT PARKING COMPLAINT. I added this to your draft
       Bear in mind, you have caused me and mine a lot of pain, time
       wasted, discomfort and mental torture. Not to add all the legal
       avenues/advice I have wasted hours pursing in other to remediate
       the issue.
       This time lost is irecoverable and costly to me
       Once again, many many thanks for your kind words and helpful
       advise
       E
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