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       #Post#: 35781--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: BDayOwl
       Date: September 5, 2024, 9:04 am
       ---------------------------------------------------------
       Noted, will be sure of that moving forwards.
       --- Quote ---
       > Hi Shahera,
       >
       > Thanks for your prompt reply, but you seem to have missed a
       few points.
       > My initial question was about whether the additional £70 'debt
       recovery fee' was inclusive or exclusive of VAT, not the
       original parking charge. Please clarify whether the recovery fee
       of £70 is inclusive of exclusive of VAT, or whether it's
       VAT-exempt as you seem to have indicated above.
       > Point 2 has been completely ignored, so I'll share it again:
       "Regarding the principal sum allegedly due under the PCN: Is
       this being claimed as damages, or is it intended to be pleaded
       as consideration for a service (i.e., parking)?"
       > You've shared 3 pages of what, according to the numbering in
       the footers, is an 8 page document. In addition, the term
       specified within the contract lapsed in January 2023.
       Furthermore, the contract you have shared is signed by Bristol
       Airport Ltd, with no reference to the landowner. Please provide
       the full and valid contract flowing from the landowner, Ontario
       Teachers’ Pension Plan (OTPP), through their managing agent,
       Bristol Airport Ltd, to your client, evidencing their
       contractual right to issue PCNs in their own name.
       > You've alluded to the BPA Code of Conduct, but I note that VCS
       LTD aren't listed on the BPA's Approved Operators. Can you
       confirm whether VCS Ltd are bound by the BPA's Code of Conduct?
       > Under the PAP I am entitled to specific answers to these
       questions, so please share full answers at your earliest
       convenience.
       --- End Quote ---
       #Post#: 35795--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: b789
       Date: September 5, 2024, 11:29 am
       ---------------------------------------------------------
       Please, don't use "Hi" when writing formal letters. It may as
       well be signed "with love and kisses". Use Dear Sir (or the name
       of the person) and sign with Yours Faithfully (if you don't know
       the person) or sincerely (if you know the person).
       These are not your "mates" or friends. They are out to scam you
       out of hundreds of £s.
       I note you are also seeking advice on the advice you've received
       here from us over on the MSE forum.
       This will never reach a hearing and will be discontinued in due
       course. What we are trying to achieve here is extra work and
       expense for DCB Legal and their intellectually malnourished
       employees.
       #Post#: 38121--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: BDayOwl
       Date: September 24, 2024, 11:04 am
       ---------------------------------------------------------
       Reply received:
       --- Quote ---
       > We write in response to your correspondence received in our
       office dated 05/09/2024.
       >
       >
       >
       > We now respond to the same as follows.
       >
       >
       >
       > The Parking Charge Notice (PCN) was issued as the vehicle,
       XXXXXX had stopped to pick up in a restricted zone. The signage
       on site clearly stipulated, 'no pick up or drop off'. Please see
       attached. As evidenced by the images of the vehicle attached,
       the vehicle picks up a passenger. This is a clear breach of the
       Terms and Conditions of the site. Therefore, it is our Client's
       position the PCN was issued correctly.
       >
       >
       >
       > Your appeal was received by our Client on 16/05/2024. In
       response to your appeal our Client informed you that upon review
       of the CCTV evidence, it was confirmed your vehicle stopped to
       collect a passenger on an access road where restrictions apply.
       Our Client then afforded you the opportunity to pay the PCN at a
       reduced sum of £60.00 or make an appeal to the Independent
       Appeals Service. No further payment or appeals were made. Please
       see attached both the appeal and response.
       >
       >
       >
       > Given that the case has been escalated to this firm for
       recovery action, the time to appeal further has now elapsed and
       payment of the PCN is now required.
       >
       >
       >
       > The PCN was not paid within the prescribed 28 days or indeed
       at all. In view of this the sum of £70.00 is also claimed as a
       contractual cost pursuant to the Contract. The £70.00
       contractual cost is not inclusive of VAT.
       >
       > For clarity, our Client is an approved operator of the
       International Parking Community. We apologise for the
       administrative error within our previous correspondence.
       >
       > We can confirm the Landowner Agreement has been extended by
       mutual consent. As such, our Client has sufficient authority to
       manage parking in this location.
       >
       > Please note, we will not be engaging in further correspondence
       regarding matters previously discussed.
       >
       > If there are any documents that you have requested, but that
       are not attached, it is because we have deemed the request to be
       disproportionate and/or not relevant to the substantive issues
       in dispute. We respectfully draw your attention to paragraph
       2.1(c) of the Protocol and remind you that both parties are
       expected to act reasonably and proportionately.
       >
       > You now have 30 days from the date of this email to make
       payment of £170.00. Failure to make payment will result in a
       Claim being issued against you without any further reference.
       >
       > Payment can be made via bank transfer to our designated client
       account: -
       >
       > Account Name: DCB Legal Ltd Client Account
       > Sort Code: 20-24-09
       > Account Number: 60964441
       > You must quote the correct case reference (XXXXXXX) when
       making payment. If you do not, we may be unable to correctly
       allocate the payment. If further action is taken by us as a
       result of an incorrect reference being quoted, you will be
       liable for any further fees or costs incurred.
       >
       > We would ask that you kindly furnish us with your most up to
       date telephone number, this can be emailed to us at
       info@dcblegal.co.uk.
       >
       > Alternatively, you can contact DCB Legal Ltd on 0203 838 7038
       to make payment over the telephone or online at
  HTML https://dcblegal.co.uk/response/pay-online/.
       >
       >
       > Kind Regards,
       >
       >
       >
       > Louise Bridle
       >
       >
       >
       > DCB Legal Ltd
       --- End Quote ---
       #Post#: 38136--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: b789
       Date: September 24, 2024, 11:50 am
       ---------------------------------------------------------
       Nothing unexpected. However, I suggest you respond to that
       letter with the following:
       --- Quote ---
       > Subject: Continued Non-Compliance with Pre-Action Protocol
       >
       > Dear Ms Bridle,
       >
       > I acknowledge receipt of your latest response, dated [insert
       date].
       >
       > It is regrettable that you have once again failed to fully
       comply with the requirements of the Pre-Action Protocol (PAP).
       Despite my repeated and clear requests for information, you have
       not provided satisfactory answers or the required documentation.
       >
       > You have also failed to fully address my queries regarding the
       additional £70 charge, which you assert is a "contractual cost"
       but provide no breakdown or justification of its calculation in
       relation to any specific contractual terms. Your attempt to
       characterise the fee as such does not exempt you from providing
       clarity, especially in light of the fact that this charge was
       introduced post-PCN and does not appear to be part of the
       initial contract at the time of the alleged parking event.
       >
       > Your refusal to engage with my questions regarding whether VAT
       applies to the debt recovery fee and your continued reliance on
       the BPA Code of Practice without addressing the specific issues
       raised is unhelpful and inconsistent with the spirit of
       transparency required by the PAP. Simply restating positions
       without answering reasonable questions amounts to obfuscation,
       and I find your behaviour obstructive.
       >
       > I must remind you that the court expects both parties to act
       reasonably and proportionately before litigation. Should you
       continue to fail in your obligations under the PAP, I will have
       no hesitation in bringing this to the attention of the court as
       evidence of your unwillingness to comply with pre-litigation
       conduct requirements.
       >
       > This will be my final request for answers. I therefore give
       you one final opportunity to:
       >
       > [indent]1. Provide a proper breakdown of the additional £70
       charge, including the basis upon which it has been added to the
       claim, and whether it includes VAT.
       >
       > 2. Confirm the full chain of authority for your client’s right
       to issue parking charges at the location, including the
       landowner's contract and any applicable sub-contracts.
       >
       > 3. Supply any further documents you deem necessary to clarify
       your position.[/indent]
       >
       > Failure to respond to these reasonable requests in a timely
       and transparent manner will result in me relying on your failure
       to comply with the PAP as part of my defence in any future
       proceedings.
       >
       > Yours sincerely,
       >
       > [Your Full Name]
       --- End Quote ---
       This makes it clear that you do not intend to make further
       requests for clarification and strengthens your position in case
       this proceeds to court.
       #Post#: 38932--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: BDayOwl
       Date: September 30, 2024, 9:37 am
       ---------------------------------------------------------
       Thanks for the above reply, however I would have had more luck
       just shouting at a brick wall:
       --- Quote ---
       > We write in response to your correspondence received in our
       office dated 24/09/2024.
       >
       >
       >
       > We now respond to the same as follows.
       >
       >
       >
       >
       > We refer to our communication of 24/09/2024, we confirm that
       despite your latest correspondence, our position remains as
       previously advised. As such, should our client instruct us to
       proceed with further legal action, we reserve the right to do so
       without any further reference to you.
       >
       >
       >
       > If you are at all unsure of your legal position, you may wish
       to seek your own independent legal advice. For example, you may
       wish to seek independent legal advice from the Citizens Advice
       Bureau.
       >
       >
       >
       > You now have 24 days from the date of this email to make
       payment of £170.00. Failure to make payment will result in a
       Claim being issued against you without any further reference.
       >
       > Payment can be made via bank transfer to our designated client
       account: -
       >
       > Account Name: DCB Legal Ltd Client Account
       > Sort Code: 20-24-09
       > Account Number: 60964441
       > You must quote the correct case reference (XXXXXXXX) when
       making payment. If you do not, we may be unable to correctly
       allocate the payment. If further action is taken by us as a
       result of an incorrect reference being quoted, you will be
       liable for any further fees or costs incurred.
       >
       > We would ask that you kindly furnish us with your most up to
       date telephone number, this can be emailed to us at
       info@dcblegal.co.uk.
       >
       > Alternatively, you can contact DCB Legal Ltd on 0203 838 7038
       to make payment over the telephone or online at
  HTML https://dcblegal.co.uk/response/pay-online/.
       >
       >
       >
       > Kind Regards,
       >
       >
       >
       > Louise Bridle
       >
       >
       >
       > DCB Legal Ltd
       --- End Quote ---
       #Post#: 38939--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: b789
       Date: September 30, 2024, 10:25 am
       ---------------------------------------------------------
       Did she actually use those dates?
       --- Quote ---
       > We write in response to your correspondence received in our
       office dated 24/09/2024.
       >
       > We now respond to the same as follows.
       >
       > We refer to our communication of 24/09/2024,
       --- End Quote ---
       Never mind. This will be used against them when the time comes.
       You now sit back and wait for the inevitable N1SDT Claim form to
       arrive in theist from the CNBC.
       The only piece of paper in the envelope will be the actual N1SDT
       form. All the other forms can be discarded. You will not be
       responding by post. It will all be done online and by email.
       When the clam from arrives, show us all the detail except your
       name and address, the claim number, the VRM of the vehicle and
       the MCOL password. Leave everything else showing.
       We will give you the necessary advice on how to acknowledge it
       and defend it.
       #Post#: 44913--------------------------------------------------
       Re: VCS - Bristol Airport - PCN for 'Stopping to Pick up/Drop
       off a passenger' at a temporary red light
   DIR By: BDayOwl
       Date: November 10, 2024, 10:53 am
       ---------------------------------------------------------
       Hey all, claim form arrived yesterday. Any advice on next steps
       would be much appreciated!
       [attachment deleted by admin]
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