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       #Post#: 2101--------------------------------------------------
       TfL red route - largely illegible PCN (thermal paper) &
       known flaws?
   DIR By: NotFair
       Date: July 29, 2023, 6:26 am
       ---------------------------------------------------------
       Crossposted from pepipoo.
       My vehicle was stopped in a loading bay erroneously on a red
       route, outside of loading hours. Driver admits the error. Had
       they parked the adjacent parking bay, all would have been fine!
       The windscreen PCN issued is, for the most part, totally
       illegible. It's printed on thermal paper and the CEO's
       printer/paper must have been faulty.
       The PCN number is itself very hard to read and I only succeeded
       in getting the photo evidence from the TfL website following
       arduous trial-and-error. At least two of the characters (first
       and last) are ambiguous.
       Would there be any grounds for appeal here? Still within the
       discount period for informal reps. The PCN number is so
       illegible that it makes getting on to the website, viewing the
       evidence (and making [discounted] payment) very hard.
       Looking at the known flaws spreadsheet, it would appear this PCN
       also has the TMA2004 and may/will flaws.
       Thanks!
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       #Post#: 2111--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &
       known flaws?
   DIR By: ivanleo
       Date: July 29, 2023, 8:56 am
       ---------------------------------------------------------
       Give us the PCN number and number plate please.
       #Post#: 2117--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &
       known flaws?
   DIR By: NotFair
       Date: July 29, 2023, 9:38 am
       ---------------------------------------------------------
       --- Quote from: cp8759 link ---
       >
       > Give us the PCN number and number plate please.
       >
       --- End Quote ---
       VRM: YS21TNO
       PCN: GF83565073
       #Post#: 2149--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &
       known flaws?
   DIR By: ivanleo
       Date: July 29, 2023, 7:24 pm
       ---------------------------------------------------------
       TFL photos:
  HTML https://i.imgur.com/lzdg3Gb.jpg
  HTML https://i.imgur.com/nQGHNB9.jpg
  HTML https://i.imgur.com/lgfiyqP.jpg
  HTML https://i.imgur.com/oTHFug8.jpg
       Please can you confirm whether there is any indication of water
       damage to the PCN?
       If not, and it is undisputably a printing fault, then the PCN is
       so hopelessly defective that it's a virtually guaranteed win.
       GSV:
  HTML https://goo.gl/maps/SskfLZhYhnQShbBD8
       I'll get hold of the traffic order.
       #Post#: 2267--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &
       known flaws?
   DIR By: NotFair
       Date: July 31, 2023, 11:00 am
       ---------------------------------------------------------
       I do not believe there is any water damage. There are some blue
       streaks in the paper (you can see them in the 2nd photo in the
       original post) though.
       Might the known flaws (TMA2004, may/will wording) constitute
       stronger grounds for appeal?
       #Post#: 2420--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &
       known flaws?
   DIR By: ivanleo
       Date: August 2, 2023, 11:57 am
       ---------------------------------------------------------
       Gerald Styles rejected the will / may argument in Jamal Hossain
       v Transport for London (2200229658, 05 August 2020)
  HTML https://bit.ly/33YaLve,
       but it's always possible another
       adjudicator might take a different view.
       There's another argument about whether the person who issued the
       PCN was wearing the required uniform, but that depends on
       whether it was a PCSO employed by the MET police, or a direct
       employee of Transport for London.
       However by far the strongest argument is the faulty printing of
       the PCN, as long as there's no evidence of water damage it
       should be an easy appeal. This would however be dependant on you
       going to a hearing in person and exhibiting the PCN to the
       adjudicator, but providing you can do that (or someone can go on
       your behalf) it's hard to see how you couple possibly lose.
       Some of your images are not loading up, please see guidance here
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
       />on how to post, imgur typically works very well.
       #Post#: 2423--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &amp;
       known flaws?
   DIR By: NotFair
       Date: August 2, 2023, 12:06 pm
       ---------------------------------------------------------
       I am wondering how I can prove lack of water damage.
       I don't believe it's water damaged - PCN was definitely in this
       condition when removed from the windshield - but I imagine an
       adjudicator would assess 'on the balance of probabilities'.
       The top half of the PCN (top two uploaded images) is largely
       illegible, and it is this half which contains the specific
       information such as PCN number, penalty amounts etc. The bottom
       half of the PCN (3rd and 4th images) are printed normally.
       It could be argued that if the printer was/is faulty, the whole
       PCN would have been illegible.
       This is why I thought TMA2004 & may/will flaws might be a better
       approach. But I suppose I could include those as well as the
       illegibility.
       #Post#: 2424--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &amp;
       known flaws?
   DIR By: NotFair
       Date: August 2, 2023, 12:08 pm
       ---------------------------------------------------------
       --- Quote from: cp8759 link ---
       >
       > Some of your images are not loading up, please see guidance
       here
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
       />on how to post, imgur typically works very well.
       >
       --- End Quote ---
       Those are just the CEO (or PSCO) photos, which you have uploaded
       subsequently anyway :)
       #Post#: 2471--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &amp;
       known flaws?
   DIR By: ivanleo
       Date: August 2, 2023, 4:49 pm
       ---------------------------------------------------------
       --- Quote from: NotFair link ---
       >
       > I am wondering how I can prove lack of water damage.
       >
       --- End Quote ---
       Paper that is water damaged normally bulges out and becomes
       crinkled, and is usually pretty obvious. If the paper is the
       correct shape and size and it rests flat on a flat surface, it's
       unlikely the misprinting can be explained away as water damage.
       Obviously we can't examine the physical PCN ourselves so we just
       have to go by what you tell us.
       You can include as many grounds as you wish, as long as they're
       at least arguable. You only need to succeed on one point.
       If you've not made reps yet, write a draft based on all of the
       above and we'll tidy it up for you.
       #Post#: 2536--------------------------------------------------
       Re: TfL red route - largely illegible PCN (thermal paper) &amp;
       known flaws?
   DIR By: NotFair
       Date: August 3, 2023, 2:59 pm
       ---------------------------------------------------------
       Here's my attempt:
       --- Quote ---
       > I write to appeal this PCN as it fails a number of basic
       procedural criteria necessary for enforcement.
       >
       > 1. The PCN is barely legible due to poor print quality; this
       is a procedural impropriety. A large proportion of the PCN is
       unreadable, including important details such as the PCN number,
       date of service, VRM, charge amount and discount details, and
       payment instructions. Accessing the TfL portal to look up the
       PCN took multiple trial-and-error attempts. The London Local
       Authorities and Transport for London Act 2003 (under which this
       PCN should have been issued - see below) states that the PCN
       must contain this basic information, which it does not, due to
       illegibility.
       >
       > 2. The PCN has been issued under the Traffic Management Act
       2004. No stopping is not a contravention under this Act. The PCN
       has been issued under the wrong Act; this is a procedural
       impropriety.
       >
       > 3. Regulation 9A of The Civil Enforcement of Parking
       Contraventions (England) General Regulations 2007 (the General
       Regulations) states that PCNs must state that a Notice to Owner
       "may" be served. However, this PCN states that a Notice to Owner
       "will" be issued. This is a procedural impropriety.
       --- End Quote ---
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