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#Post#: 32694--------------------------------------------------
PPS PCN invoice - paid already by VWFS - what to do/help neeeded
DIR By: taffer87
Date: August 8, 2024, 7:59 am
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Hi all
I received a letter on 8 August (today) from VWFS dated 7 August
(yesterday) saying they have paid a PCN invoice from PPS station
some bogus reasons. I immediately emailed VWFS not to pay. I
then tried to check online to see if I can appeal but it doesn't
let me as says payment has been received. If they had not paid I
would have done a transfer of liability request or worse case
named the driver. The car is used by multiple people.
Normally VWFS give 28 days to appeal and only pay if it hasn't
been appealed but on this occasion they have done something
bizarre and paid instantly.
I will really appreciate advice on how to take it further with
lease company. I assume writing to PPS is futile since they have
received the money.
The relevant VWFS letter, third party authorisation letter and
the PPS PCN invoice is here.
It also seems they have not followed what they say will happen
to fines in the FAQ on their website
HTML https://customer.vwfs.co.uk/existing-customers/During-your-agreement.html
HTML https://i.ibb.co/xFLkqGP/PPS-PCN-invoic-front-page.png
HTML https://ibb.co/bbm05Lq
HTML https://i.ibb.co/VqcdNfh/VWFS-letter-to-me-hirer.png
HTML https://ibb.co/G54XJz1
HTML https://i.ibb.co/rffmBQP/PPS-third-party-authorisation-letter.png
HTML https://ibb.co/3YY7xTX
HTML https://i.ibb.co/RB6WSGn/PPS-PCN-invoice-back-page.png
HTML https://ibb.co/dLpycs9
HTML https://i.ibb.co/72RjHQt/VWFS-website-FAQ.png
HTML https://ibb.co/cDCkPwh
My car Hire agreement is here
HTML https://i.ibb.co/tMTY4ct/lease-agreement-1-of-3.jpg
HTML https://ibb.co/bgMNPLZ
HTML https://i.ibb.co/smgsTM4/lease-agreement-2-of-3.jpg
HTML https://ibb.co/C1wVjTy
HTML https://i.ibb.co/qm01Bsz/lease-agreement-3-of-3-jpg.jpg
HTML https://ibb.co/5sYcT8d
#Post#: 32698--------------------------------------------------
Re: PPS PCN invoice - paid already by VWFS - what to do/help
neeeded
DIR By: b789
Date: August 8, 2024, 8:27 am
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They have breached the terms of your agreement. You must tell
your bank or card company to refund the money as you are in
dispute.
What VWFS have done is paid a speculative invoice from an
unregulated private parking company. No "fine", "penalty" of
"offence" has happened.
All they had to do was follow the advice on the Notice to Keeper
(NtK) they received and transfer liability to you, the Hirer,
after which the PPC would have issued a Notice to Hirer (NtH)
and you could have appealed it and easily won because the PPC
will have failed to fully comply with all the requirements of
PoFA and so, only the driver would have been liable. As the
Hirer, you could have simply declined to identify the driver as
there is no legal obligation to so so to an unregulated private
parking company.
If your bank/card company do not chargeback the funds to your
account, you will have to sue VWFS for the money.
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