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#Post#: 59451--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: b789 Date: February 24, 2025, 4:35 am
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That response is a boilerplate and normal.
You now wait to see what response NTC make through BW Legal. I
doubt that the claim would be discontinued at this stage. They
will likely acknowledge that their client intends to proceed and
then you will receive a Directions Questionnaire (DQ). Once that
has been processed, you will be given a date for a telephone
mediation which is a waste of time but you are required to
"attend" the call. It is not part of the judicial process and
there is no judge or solicitor involved. You simply offer £0 and
it is over in minutes.
After that, the case is sent to your local county court where a
case management judge will review it. At that point the judge
will order one of several things... the claim is struck out, the
claimant is to submit further PoC (and then give you the option
of submitting an amended defence) or will allocate a hearing
date with deadlines for Witness Statement (WS) submissions. The
claimant can still discontinue at any point up to the hearing
date.
#Post#: 59737--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: Snudge88 Date: February 26, 2025, 7:04 am
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Directions Questionnaire now received - I assume that I download
the digital copy and email it to the court in the same way as I
did my defence. Given the lack of any email address for BW
Legal, I assume I'll have to serve a copy on them by post?
Most of the form seem self-explanatory/fact-based. For the
other bits and pieces I assume the following answers are
correct:
Agree with small claims track? Yes
Determination without hearing? No - state factual disputes and
procedural errors by claimant as the reasoning?
Hearing venue - local court
Expert evidence - no
Witnesses - 1 (me)
Am I on the right lines here?
Thanks!
#Post#: 59743--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: b789 Date: February 26, 2025, 7:31 am
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Having received your own N180 (make sure it is not simply a copy
of the claimants N180), do not use the paper form. Ignore all
the other forms that came with it. you can discard those.
Download your own here and fill it in on your computer. You sign
it by simply typing your full name in the signature box.
HTML https://assets.publishing.service.gov.uk/media/673341e779e9143625613543/N180_1124.pdf
Here are the answers to some of the less obvious questions:
[indent]• The name of the court is "Civil National Business
Centre".
• To be completed by "Your full name" and you are the
"Defendant".
• C1: "YES"
• D1: "NO". Reason: "I wish to question the Claimant about their
evidence at a hearing in person and to expose omissions and any
misleading or incorrect evidence or assertions.
Given the Claimant is a firm who complete cut & paste parking
case paperwork for a living, having this case heard solely on
papers would appear to put the Claimant at an unfair advantage,
especially as they would no doubt prefer the Defendant not to
have the opportunity to expose the issues in the Claimants
template submissions or speak as the only true witness to events
in question.."
• F1: Whichever is your nearest county court. Use this to find
it:
HTML https://www.find-court-tribunal.service.gov.uk/search-option
• F3: "1".
• Sign the form by simply typing your full name for the
signature.[/indent]
When you have completed the form, attach it to a single email
addressed to both dq.cnbc@justice.gov.uk and
enquiries@gladstonessolicitors.co.uk and CC in yourself. Make
sure that the claim number is in the subject field of the email.
#Post#: 59747--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: Snudge88 Date: February 26, 2025, 7:36 am
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[quote author=b789 link=topic=2688.msg59743#msg59743
date=1740576689]
When you have completed the form, attach it to a single email
addressed to both dq.cnbc@justice.gov.uk and
enquiries@gladstonessolicitors.co.uk and CC in yourself. Make
sure that the claim number is in the subject field of the email.
[/quote]
Thanks b789.
The solicitors here are BW Legal rather than Gladstones. I've
sent emails before to disputeresolution@bwlegal.co.uk and
enquiries@bwlegal.co.uk, and have received stock responses from
a no-reply essentially saying "we've got your email, but we
won't respond unless you use our portal". Am I okay to serve to
these addresses, or should I make absolutely sure by posting a
copy of my responses?
#Post#: 59748--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: b789 Date: February 26, 2025, 7:40 am
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It's up to you. If you can use their portal, then just use that
if it allows you to upload documents. It's not really worth
getting too bothered about. If you want belt and braces, just
send a copy by snail mail first class with a free certificate of
posting from any post office and it is deemed delivered two
working days later.
THe N180 DQ is only an administrative form for the court and
serving on the claimant will not make any difference. In a
claim, anything served to the court has to be copied in to the
claimant.
#Post#: 59988--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: Snudge88 Date: February 28, 2025, 9:32 am
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BW Legal's DQ received by post today. Two observations arising:
At Section F3 they have stated that nobody will be giving
evidence for the claimant at the hearing. This seems a little
odd; does it suggest that, even now, they are planning to
discontinue or not attend?
Alongside the DQ I received a covering letter containing the
usual misrepresentations about CCJs, alongside yet another offer
to settle. Now that the matter has gone legal, and the covering
letter was sent alongside court documents, does a deliberate
misrepresentation of the process such as this constitute any
sort of misconduct on their part?
#Post#: 59990--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: DWMB2 Date: February 28, 2025, 9:42 am
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[quote author=Snudge88 link=topic=2688.msg59988#msg59988
date=1740756753]At Section F3 they have stated that nobody will
be giving evidence for the claimant at the hearing. This seems
a little odd; does it suggest that, even now, they are planning
to discontinue or not attend?[/quote]
This just means that Norwich Traffic Control will not be sending
a witness to any hearing (if it gets that far) and will be
relying on written witness statements and their lawyer on the
day.
[quote author=Snudge88 link=topic=2688.msg59988#msg59988
date=1740756753]
Alongside the DQ I received a covering letter containing the
usual misrepresentations about CCJs, alongside yet another offer
to settle. Now that the matter has gone legal, and the covering
letter was sent alongside court documents, does a deliberate
misrepresentation of the process such as this constitute any
sort of misconduct on their part?
[/quote]
It's impossible to comment on the contents of their letter
without seeing it.
#Post#: 60468--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: Snudge88 Date: March 4, 2025, 2:46 am
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Mediation appointment advised for 27th March. Looking at
previous discussions about the approach to take, I'll offer £0,
get it wrapped up quickly, and make a formal complaint if the
mediator says anything aimed at trying to change my position.
I'll report back once directions are received, or the matter is
discontinued.
#Post#: 64439--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: Snudge88 Date: March 27, 2025, 8:48 am
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Update on mediation...
Made the offer of £0 - mediator initially wasn't even going to
put the offer to NTC ("What I'll do now is mark the mediation as
failed..."). When I pressed her to put the offer to NTC, she
tried to offer her opinion on it ("I can, but I can tell you now
that I don't think they'll accept it...").
What's the process for complaining about the conduct of the
mediator, please?
#Post#: 64442--------------------------------------------------
Re: Norwich Traffic Control PCN - Unauthorised Parking - St Anne
's Quarter, Norwich
By: b789 Date: March 27, 2025, 8:56 am
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I wouldn't worry about it. Anything the mediator says, such as
"[i]What I'll do now is mark the mediation as failed...[/I]" is
irrelevant. It is for their own internal audit process and is
confidential. The court will not know anything about the
mediation.
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