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#Post#: 31751--------------------------------------------------
PCN challenge (paid congestion charge instead of ULEZ)
DIR By: sillymilly
Date: July 31, 2024, 12:48 pm
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Hi,
My dad travelled to London a month ago to visit my cousin. My
cousin paid the ULEZ charge a day in advance of the travel.
A week later my Dad received a PCN of £90. I asked my cousin for
the receipt and noticed that she paid the congestion charge of
£15 instead of £12.50 and she mixed up the O for 0 for the car
reg.
I challenged the PCN by submitting proof (receipt + bank
statement) and explained the situation that it was a mistake and
she paid the congestion charge rather than ULEZ.
My request was rejected. I’m thinking of re-appealing once we
receive the letter of rejection. Does anybody have any advice?
Even if we have to pay the fine, will we get the £15 back that
we paid for the congestion charge?
Any advice or comments will be appreciated. Many thanks :)
#Post#: 31753--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: stamfordman
Date: July 31, 2024, 12:59 pm
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Post your letter and the rejection hiding only name and address.
They won't refund the congestion charge fee so need to focus on
anything in the ULEZ PCN.
#Post#: 31756--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: sillymilly
Date: July 31, 2024, 1:20 pm
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--- Quote from: stamfordman link ---
>
> Post your letter and the rejection hiding only name and
address.
>
> They won't refund the congestion charge fee so need to focus
on anything in the ULEZ PCN.
>
--- End Quote ---
I haven't received the Notice of Rejection yet. On my TfL
account it says:
Rejected Representation - Discount Period Reset
TfL has rejected a representation received for this PCN. The
discount period has been reset for a specific duration.
I wish they had given a reason as to why my initial
representation was rejected as I did explain the situation and
attached proof.
#Post#: 31757--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: slapdash
Date: July 31, 2024, 1:26 pm
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Wrong thread.
#Post#: 31765--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: stamfordman
Date: July 31, 2024, 2:12 pm
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--- Quote from: sillymilly link ---
>
> I haven't received the Notice of Rejection yet.
>
> I wish they had given a reason as to why my initial
representation was rejected as I did explain the situation and
attached proof.
>
--- End Quote ---
It will be in the letter so post when you get it. They can use
discretion instead of computer says no.
#Post#: 31777--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: H C Andersen
Date: July 31, 2024, 3:36 pm
---------------------------------------------------------
So OP, to be clear:
Your father travelled to London and entered the ULEZ zone. He
did not enter the Congestion Charge zone, so we can forget about
the CC;
Someone attempted to pay the ULEZ charge on his behalf in
advance for 1 day and actually overpaid. However, they did not
enter the correct VRM and therefore in effect the ULEZ charge
was not paid.
A PCN was issued for failing to pay the ULEZ charge.
Hopefully your father was within the zone until no later than
23.59pm.
Is this what happened?
#Post#: 31780--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: sillymilly
Date: July 31, 2024, 4:30 pm
---------------------------------------------------------
--- Quote from: H C Andersen link ---
>
> So OP, to be clear:
>
> Your father travelled to London and entered the ULEZ zone. He
did not enter the Congestion Charge zone, so we can forget about
the CC;
>
> Someone attempted to pay the ULEZ charge on his behalf in
advance for 1 day and actually overpaid. However, they did not
enter the correct VRM and therefore in effect the ULEZ charge
was not paid.
>
> A PCN was issued for failing to pay the ULEZ charge.
>
> Hopefully your father was within the zone until no later than
23.59pm.
>
> Is this what happened?
>
--- End Quote ---
Yes, this is exactly what happened. My dad was in the ULEZ zone
till around 7pm.
#Post#: 32795--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: sillymilly
Date: August 9, 2024, 7:00 am
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I am unable to upload the pictures of the letter so I have
linked a Google link -
#Post#: 32837--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: sillymilly
Date: August 9, 2024, 3:20 pm
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--- Quote from: stamfordman link ---
>
> [quote author=sillymilly link=topic=2674.msg31756#msg31756]
> I haven't received the Notice of Rejection yet.
>
> I wish they had given a reason as to why my initial
representation was rejected as I did explain the situation and
attached proof.
>
--- End Quote ---
It will be in the letter so post when you get it. They can use
discretion instead of computer says no.
[/quote]
Hi, we have received the letter:
Hopefully, the link works.
#Post#: 32859--------------------------------------------------
Re: PCN challenge (paid congestion charge instead of ULEZ)
DIR By: stamfordman
Date: August 10, 2024, 5:16 am
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What is the amount they want now - is the discount still
available as they promise, in which case I'd say pay it.
They've not really addressed a plea for discretion given the CC
was paid by mistake and just indicate they are not prepared to
trade off one for the other, which is to be expected.
See what others say.
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