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#Post#: 31376--------------------------------------------------
Overstayed at sainsburys pimlico eurocarparks
DIR By: NBSCMN
Date: July 27, 2024, 7:22 am
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Hi
Hopefully someone can help. Driver overstayed at sainsburys and
completely forgot about the car etc..
I applied using this initially .
I dispute your 'parking charge', as the keeper of the vehicle. I
deny any liability or contractual agreement and I will be making
a complaint about your predatory conduct to your client
landowner.
There will be no admissions as to who was driving and no
assumptions can be drawn. Since your PCN is a vague template, I
require an explanation of the allegation and your evidence. You
must include a close up actual photograph of the sign you
contend was at the location on the material date as well as your
images of the vehicle.
If the allegation concerns a PDT machine, the data supplied in
response to this appeal must include the record of payments made
- showing partial VRNs - and an explanation of the reason for
the PCN, because your Notice does not explain it.
If the allegation involves an alleged overstay of minutes, your
evidence must include the actual grace period agreed by the
landowner.
It's been rejected and referred to POPLA. What would be the next
steps for me? Comparing it to other POFA compliant notices, it
looks like its compliant.
Thanks
HTML https://imgur.com/a/Ro3HASm
#Post#: 31405--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: b789
Date: July 27, 2024, 4:34 pm
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The keeper appeals to POPLA. POPLA will only consider points of
law or breaches of the BPA Code of Practice (CoP). Mitigation
does not come into it.
You actually have 33 days from the issue of the appeal rejection
to submit your POPLA appeal, not the 28 it mentions. What points
do you think you can appeal on?
Was the driver a customer of Sainsbury’s? Have you tried asking
Sainsbury’s if they will get it cancelled?
#Post#: 31416--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: The Rookie
Date: July 28, 2024, 4:11 am
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So did you complain as per your first paragraph? What was the
result?
You seem to imply they haven’t complied so as to have keeper
liability, so what parts of PoFA did they not comply with?
Don’t demand things you have no right to, it makes you look an
amateur (as does making threats you don’t carry out), parking
companies love those who out themselves as amateurs.
#Post#: 31458--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: NBSCMN
Date: July 28, 2024, 2:24 pm
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yeah asked sainsburys and they referred back to ecp.
and no i didnt complain, I just copied the one size fits all
template from the mse forum.
so the 33 days for POPLA appeal instead of 28 would be enough to
get this appealed?
Not sure what the next steps would be
#Post#: 31478--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: b789
Date: July 28, 2024, 5:45 pm
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Was the driver a Sainsbury’s customer? Is the car park shared
with other retailers? Who at Sainsbury’s did they complain to?
Did they to. How high up the management food chain did this
complaint go? It in writing?
Either Sainsbury’s contracted the PPC or Sainsbury’s landlord
did. Who is the monkey and who is the organ grinder in the
relationship with the PPC?
#Post#: 31916--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: NBSCMN
Date: August 2, 2024, 3:42 am
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the driver did buy at sainsburys and ended up having a family
emergency and they forgot about the car. they spoke to
management and were told because they didnt mention it before
they had left the store, they couldnt cancel the pcn. Not in
writing
#Post#: 33090--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: NBSCMN
Date: August 12, 2024, 8:53 am
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I've put a complaint in writing to customer services last week
but no reply. the manager of sainsburys didnt want anything to
do with it and would not give out their email for me to send
formal request for cancellation. I'm not sure what to do now.
What do i say for this appeal?
I cant see where it says it has 33 days instead of 28 days to
appeal.
#Post#: 33092--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: b789
Date: August 12, 2024, 8:59 am
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--- Quote from: NBSCMN link ---
>
> I cant see where it says it has 33 days instead of 28 days to
appeal.
>
--- End Quote ---
It doesn't say it but it is a fact.
Have you tried emailing the CEO of Sainsbury's and letting them
pass it on to someone far enough up the management food chain to
action it?
simon.roberts@sainsburys.co.uk
#Post#: 33093--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: NBSCMN
Date: August 12, 2024, 9:06 am
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ok will do. In the mean time, the 33 days finishes this
Wednesday so would it be best to send the POPLA appeal? And
would I use the 28 not 33 as the main argument point here? Not
sure what to do.
#Post#: 33096--------------------------------------------------
Re: Overstayed at sainsburys pimlico eurocarparks
DIR By: b789
Date: August 12, 2024, 9:42 am
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The 28/33 days is nothing to do with "argument". It is simply a
fact that you actually have 33 days from the date of the initial
appeal rejection to submit your POPLA appeal. No one actually
told you to wait until the last minute to actually appeal.
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