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       #Post#: 30835--------------------------------------------------
       GroupNexus invoice Taunton Deane South
   DIR By: Oldstoat
       Date: July 23, 2024, 12:28 pm
       ---------------------------------------------------------
       Have received this as the registered keeper of the vehicle.
       First. Is this invoice compliant with POFA?  I (on behalf of the
       driver) feel it is not, but would appreciate assistance with a
       challenge.  Secondly they ask for an online challenge, as it is
       better, which I doubt.  My main point would be inadequacy of
       signage.  On entering the services, the driver was presented
       with a large sign above driving head height, covered in dense
       writing.  The only thing that was noticed by the driver was a
       prominent bit in the top left hand corner of the sign saying
       HGV.  The driver being mindful of entering an area with
       pedestrians, saw HGV and presumed that the rest of the sign
       related to HGV only.  The driver parked and having looked around
       saw no further signage other than a smaller version of the entry
       sign, they then went into the caravan and fell asleep.
       Does the driver have an opportunity to successfully defeat this.
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       #Post#: 30846--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: b789
       Date: July 23, 2024, 1:02 pm
       ---------------------------------------------------------
       It is PoFA compliant but not fully. That won't make any
       difference to an appeal as they will reject any appeal. The NtK
       does not invite (nor any synonym of the word) the keeper to pay
       the charge which is a failure to fully comply with PoFA
       9(2)(e)(i).
       Also, the NtK does not specify the actual contractual terms
       breached. It simply States that "the vehicle remained at the
       site for longer than the free parking period". There is no
       evidence of what the free period is.
       You can appeal and wait for the rejection and a POPLA code and
       then appeal to POPLA and throw the usual "kitchen sink" of
       points for the operator to rebut but I would wager that POPLA
       will reject also. Good luck though. I would love to be proved
       wrong.
       In my personal opinion, this will go al the way to a county
       court claim being issued. That is a good thing because a truly
       independent arbiter, a judge, is best placed to decide whether
       you owe GN a debt or not.
       If it does go to a claim, there is a good new "short" defence
       coupled with a draft order that should see it quashed. The only
       caveat is whether you are up for fighting this all the way with
       the very remote risk that if it all went south for whatever
       reason and the judge decided that you sis owe GN a debt, it
       could cost around ~£200 all-in, which would still be less than
       what they will be claiming. There is no risk of a CCJ because if
       paid in full within 28 days of judgment, there is no record of
       it in your credit history.
       The most likely outcome is that you resist any debt collector
       demands with the knowledge that they are powerless to do
       anything and can be safely ignored and wait and see if they
       actually do issue a claim. They may or they may not.
       #Post#: 30848--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: DWMB2
       Date: July 23, 2024, 1:09 pm
       ---------------------------------------------------------
       For your argument on signage, we would need to see photos of
       this to advise.
       #Post#: 31183--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: Oldstoat
       Date: July 25, 2024, 12:37 pm
       ---------------------------------------------------------
       Unfortunately the google images are 8yrs out of date, but they
       did not convey the terms.  All I could see was a wall of text,
       the only thing I saw was a bit top left in bold saying HGV,
       which meant as a car and caravan combo the sign, didn’t apply to
       me.
       #Post#: 57651--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: Oldstoat
       Date: February 11, 2025, 10:29 am
       ---------------------------------------------------------
       Today 11.2.25. We have received an official LETTER OF CLAIM
       claim  dcblegal ltd.  The letter is dated 5.2.25. In next steps
       we are invited to visit the dcb legal ltd website to fill in the
       reply form and financial statement.
       First question, is this normal, or should we wait for formal
       court documentation?
       Secondly, is our previous failure to engage, going to be an
       issue?  (We have had  a quite a few medical issues, which meant
       dealing with this was forgotten in the maelstrom)
       Third thing, the reason, is still only a bland “vehicle remained
       on private property in breach of prominently displayed terms and
       conditions”. This appears to be far to vague.  Is it?
       Can they change the reason for action, if we argue that their
       cause of action is way to vague?
       Any assistance would be gratefully received.
       #Post#: 57663--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: b789
       Date: February 11, 2025, 10:49 am
       ---------------------------------------------------------
       Receipt of an LoC is normal. Any previous failure to engage will
       not have any bearing on this case.
       The "reason" for the claim is also going to go against them when
       the actual N1SDT Claim Form is received from the CNBC. When that
       arrives (it will), redact your personal info and the claim
       number and MCOL password (leave all dates and times showing) and
       show it to us. We will provide the necessary defence.
       If the claim is not struck out at allocation stage, it will be
       discontinued before they have to pay the hearing fee.
       Respond to the LoC with the following:
       --- Quote ---
       > By email to: info@dcblegal.co.uk
       >
       > [Date]
       >
       > Dear Sirs,
       >
       > Re: Letter of Claim dated [date]
       >
       > I refer to your Letter of Claim.
       >
       > I confirm that my address for service at this time is as
       follows, and I request that any outdated address be erased from
       your records to ensure compliance with data protection
       obligations:
       >
       > [YOUR ADDRESS]
       >
       > Please note that the alleged debt is disputed, and any court
       proceedings will be robustly defended.
       >
       > I note that the sum claimed has been increased by an excessive
       and unjustifiable amount, which appears contrary to the
       principles established by the Government, who described such
       practices as “extorting money from motorists.” Please refrain
       from sending boilerplate responses or justifications regarding
       this issue.
       >
       > Under the Pre-Action Protocol for Debt Claims, I require
       specific answers to the following questions:
       >
       > [indent]1. Does the additional £70 represent what you describe
       as a “Debt Recovery” fee? If so, is this figure net of or
       inclusive of VAT? If inclusive, I trust you will explain why I,
       as the alleged debtor, am being asked to cover your client’s VAT
       liability.
       >
       > 2. Regarding the principal sum of the alleged Parking Charge
       Notice (PCN): Is this being claimed as damages for breach of
       contract, or will it be pleaded as consideration for a purported
       parking contract?[/indent]
       >
       > I would caution you against simply dismissing these questions
       with vague or boilerplate responses, as I am fully aware of the
       implications. By claiming that PCNs are exempt from VAT while
       simultaneously inflating the debt recovery element, your client
       – with your assistance – appears to be evading VAT obligations
       due to HMRC. Such mendacious conduct raises serious questions
       about the legality and ethics of your practices.
       >
       > I strongly advise your client to cease and desist. Should this
       matter proceed to court, you can be assured that these issues
       will be brought to the court’s attention, alongside a robust
       defence and potentially a counterclaim for unreasonable conduct.
       >
       > Yours faithfully,
       >
       > 
[YOUR NAME]
       --- End Quote ---
       Make sure you also CC in yourself.
       #Post#: 57665--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: Oldstoat
       Date: February 11, 2025, 10:56 am
       ---------------------------------------------------------
       Thank you for that info.  Will add the required info and send
       tonight.  But do we use the link in their letter to fill in what
       they request.
       #Post#: 57700--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: b789
       Date: February 11, 2025, 12:32 pm
       ---------------------------------------------------------
       You attach the reply as a pdf document and send it by email to
       the address shown. CC in yourself.
       #Post#: 58750--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: Oldstoat
       Date: February 18, 2025, 10:33 am
       ---------------------------------------------------------
       Re reading my last post I may not have been clear.  In the
       letter of claim. It is required that the person must fill in a
       financial statement of means.  Do they need to fill this in?
       Would that statement of means be issued by the court?
       #Post#: 58751--------------------------------------------------
       Re: GroupNexus invoice Taunton Deane South
   DIR By: DWMB2
       Date: February 18, 2025, 10:40 am
       ---------------------------------------------------------
       There is no obligation to use the forms provided by the
       solicitors, and indeed you shouldn't. Respond in the way advised
       above.
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