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#Post#: 31632--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: marvanelli
Date: July 30, 2024, 9:37 am
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--- Quote from: DWMB2 link ---
>
> As previously noted, it would be useful to see the signage at
the site.
>
> [quote author=DWMB2 link=topic=2566.msg30433#msg30433
date=1721416317]
> Ideally, you could do with getting the leisure centre to
instruct ParkingEye to cancel it.
>
--- End Quote ---
Have you had any progress with this?
[/quote]
I've only spoken with the leisure centre once and when I
explained the situation, they confirmed it happens fairly
regularly (at least once per week), but they did say 'they don't
own the car park'.
They then said they could email me confirming my attendance
which may help my appeal, which at the time, I was very grateful
for.
I didn't ask them to cancel it themselves, as I got the
impression they can't.
#Post#: 31635--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: b789
Date: July 30, 2024, 9:41 am
---------------------------------------------------------
You appeal to POPLA but only on points of law or BPA Code of
Practice (CoP) breaches. You have 33 days from the date of the
rejection letter, not 28.
Or you can wait and see if PE send you a Letter of Claim (LoC)
themselves or they farm it out to DCB Legal. If the latter, they
know they have a very weak case if this ever goes to court.
Ideally, you want a court claim as that is the ultimate dispute
resolution service. Once a claim is issued, they usually screw
up and this is where you ultimately win.
Just understand that debt collector letters are useless and
should be ignored. They are simply hoping that you are
low-hanging fruit on the gullible tree and will capitulate once
they use language designed to shake the fruit out of the
gullible tree.
No risk of a CCJ or anything like that if you follow the advice.
#Post#: 31636--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: marvanelli
Date: July 30, 2024, 9:53 am
---------------------------------------------------------
--- Quote from: b789 link ---
>
> You appeal to POPLA but only on points of law or BPA Code of
Practice (CoP) breaches. You have 33 days from the date of the
rejection letter, not 28.
>
> Or you can wait and see if PE send you a Letter of Claim (LoC)
themselves or they farm it out to DCB Legal. If the latter, they
know they have a very weak case if this ever goes to court.
>
> Ideally, you want a court claim as that is the ultimate
dispute resolution service. Once a claim is issued, they usually
screw up and this is where you ultimately win.
>
> Just understand that debt collector letters are useless and
should be ignored. They are simply hoping that you are
low-hanging fruit on the gullible tree and will capitulate once
they use language designed to shake the fruit out of the
gullible tree.
>
> No risk of a CCJ or anything like that if you follow the
advice.
>
--- End Quote ---
Thank you for your advice.
Do you think I should wait a week or two first of all? Or submit
an appeal to POPLA straight away?
I'm fairly inexperienced with all this.
I do appreciate all your help.
#Post#: 31637--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: DWMB2
Date: July 30, 2024, 10:00 am
---------------------------------------------------------
--- Quote from: marvanelli link ---
>
> I didn't ask them to cancel it themselves, as I got the
impression they can't.
>
--- End Quote ---
I'd say it's well worth trying - surely better than having to
potentially go to court to argue the toss. Given you've plenty
of time before your POPLA appeal is due, this is worth a go in
the meantime. Be polite but persistent. If they can't help, see
if you can find who does own the car park.
As noted, signage photos would be useful...
#Post#: 31642--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: marvanelli
Date: July 30, 2024, 10:14 am
---------------------------------------------------------
Thanks. I'll give them a call again.
This is the only sign I've found online. I can't remember seeing
many others, but I could be wrong.
HTML https://i2-prod.gazettelive.co.uk/incoming/article25533864.ece/ALTERNATES/s810/0_Parking-charges-being-brought-in-at-Saltburn-Leisure-Centre-car-park.jpg
#Post#: 31645--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: DWMB2
Date: July 30, 2024, 10:50 am
---------------------------------------------------------
It would be wise to re-visit the site and get your own photos if
you are able. Google Street View shows a couple of entrance
signs:
-
HTML https://maps.app.goo.gl/sDKApi6nDkZNJwQe8
HTML https://maps.app.goo.gl/sDKApi6nDkZNJwQe8
-
HTML https://maps.app.goo.gl/a6T8jYm8HaBWfxKCA
HTML https://maps.app.goo.gl/a6T8jYm8HaBWfxKCA
It also shows what appear to be a number of contractual terms
and conditions signs (
HTML https://maps.app.goo.gl/K5JPngnRcxuPopwt9
HTML https://maps.app.goo.gl/K5JPngnRcxuPopwt9)
- the contents of
which it would be useful to see to support with your appeal. The
signage we can see suggests that payment was required at the
time when you were there, so it would be particularly useful to
see if the more detailed signage indicates any exemptions for
users of the leisure centre (and if not, whether there are any
signs inside the centre that indicate otherwise).
#Post#: 32771--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: marvanelli
Date: August 9, 2024, 3:51 am
---------------------------------------------------------
Update.
I phoned Saltburn Leisure Centre and they won't help further in
speaking to Parking Eye to get the penalty overturned.
I've noticed in a Facebook group from Saltburn, a lot of the
community are getting parking tickets too, even when entering
their reg in the computer at the desk in reception. Many are
annoyed (rightly so) as ParkingEye aren't overturning the
appeals and some members of the public are just paying the fine
out of fear.
I haven't been back yet to take photos of any additional signage
(if there are any).
The deadline I have to contact POPLA is 14 days from the date of
the most recent letter from ParkingEye (letter was dated 30 July
- therefore my deadline to contact POPLA is 13 August).
#Post#: 32777--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: b789
Date: August 9, 2024, 4:26 am
---------------------------------------------------------
You keep referring to "fines" and a "penalty". If you can find
either of those words anywhere in all the correspondence, I will
give you £100 for each occurrence.
You need to get it into your head that this is nothing to do
with any fines, penalties or offences. It is a speculative
invoice from an unregulated private parking company for an
alleged breach of contract by the driver.
You actually have 33 days (not 28) from the date of the appeal
rejection letter from PE to file your POPLA appeal. So, you have
until 1st September to submit a POPLA appeal.
The 14 days you are referring to is PEs bribe discount period.
Why are you even considering this? Maybe I should send you a
speculative invoice for £100 and tell you that if you pay me £60
within 14 days I'll call it "quits".
If Saltburn Leisure Centre is the contractor of PE, then it may
be worth reminding whoever is fobbing you off that they are
jointly and severally liable for the actions of their agents and
if they are happy that their patrons are invoiced for £100 by an
unregulated private parking company who have accessed your
personal data, they should be weary about their own liability.
Ask them who is the monkey and who is the organ-grinder in their
contractual relationship with Parking Eye.
#Post#: 32779--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: DWMB2
Date: August 9, 2024, 4:28 am
---------------------------------------------------------
We really need to see the signage to be able to advise properly.
As I noted in my previous reply, the signage visible on Google
Street View suggests that even customers of the leisure centre
might need to pay. This might not be the case, but we need to
see the signage so that we can advise accordingly.
#Post#: 32781--------------------------------------------------
Re: Parking Eye - Saltburn Leisure and Cricket Club
DIR By: marvanelli
Date: August 9, 2024, 4:33 am
---------------------------------------------------------
--- Quote from: b789 link ---
>
> You keep referring to "fines" and a "penalty". If you can find
either of those words anywhere in all the correspondence, I will
give you £100 for each occurrence.
>
> You need to get it into your head that this is nothing to do
with any fines, penalties or offences. It is a speculative
invoice from an unregulated private parking company for an
alleged breach of contract by the driver.
>
> You actually have 33 days (not 28) from the date of the appeal
rejection letter from PE to file your POPLA appeal. So, you have
until 1st September to submit a POPLA appeal.
>
> The 14 days you are referring to is PEs bribe discount period.
Why are you even considering this? Maybe I should send you a
speculative invoice for £100 and tell you that if you pay me £60
within 14 days I'll call it "quits".
>
> If Saltburn Leisure Centre is the contractor of PE, then it
may be worth reminding whoever is fobbing you off that they are
jointly and severally liable for the actions of their agents and
if they are happy that their patrons are invoiced for £100 by an
unregulated private parking company who have accessed your
personal data, they should be weary about their own liability.
Ask them who is the monkey and who is the organ-grinder in their
contractual relationship with Parking Eye.
>
--- End Quote ---
Cheers for the reply.
I agree, I need to get out the mindset it's a fine/penalty, and
instead it's an invoice. My bad.
I very much doubt I'll get an answer out of Saltburn Leisure
Centre if I contact them again (for a 3rd time).
I will make a visit to the leisure centre this weekend to try
and take photos of any other signage that may help my case and
be in touch.
Again, thanks for all the advice/feedback so far.
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