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#Post#: 28870--------------------------------------------------
London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: Firestone
Date: July 6, 2024, 5:08 pm
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I drove to Harrow today and parked in a multi-storey car park.
Had to use ‘PayByPhone’ app on my handheld for the first time.
After downloading app and registering the car, I paid for two
hours of time. After approximately 15 minutes into the paid
time, I discovered looking at the app, I had got one digit of my
car registration plate wrong, putting in a 5 instead of a 6 -
the keys are very close on my handheld. I immediately tried to
edit the registration number, but couldn’t, so I registered the
correct number by having to put in another car (without correct
plate number) and paid another £1.20 (frustrating as I doubt I
will get this back). Upon returning to my car a PCN was attached
to my windscreen. The timing of the PCN issue was only minutes
after the commencement of the first payment on the slightly
incorrect registration number and unfortunately before the start
of the timings for the 2nd payment for the correct number. I
presume I can appeal and also can I get back the 2nd payment as
obviously that was in vain?
PCN LINKS - Front & Rear:
HTML https://imgur.com/a/hU9ZBaD
#Post#: 28882--------------------------------------------------
Re: PCN for not paying
DIR By: fraser.mitchell
Date: July 6, 2024, 6:27 pm
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Please read this and update your post accordingly: -
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
From your narrative, it does seem you have the grounds of a good
representation to submit to the council, because you recognised
your error and corrected it quite soon after parking. However,
councils can be very venal and rapacious, so don't be too
hopeful. In addition, it's best not to be confrontational with
what will be an informal challenge.
#Post#: 28891--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: John U.K.
Date: July 7, 2024, 2:12 am
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For convenience:
HTML https://i.imgur.com/7QaukCS.jpeg
HTML https://i.imgur.com/KCJJ6zl.jpeg
#Post#: 28901--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: Firestone
Date: July 7, 2024, 4:40 am
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Are there not recent guidelines issued to councils that they
must accept appeals at the first stage where it can be shown
that the a small error had been such as one digit wrong on the
number plate. I also have a screenshot saved from my phone
showing both virtual tickets ‘active’ and that the time had been
paid for with the first one? I assume that the screenshot can be
sent as an attachment to an online appeal?
#Post#: 28910--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: fraser.mitchell
Date: July 7, 2024, 5:56 am
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Entering a "O" instead of a "0", or vice versa is common, and
there is a robust appeal for that based on the font that must be
used for a numberplate but a "5" instead of a "6" is different.
However, I think you still have a good case.
Wait a bit for others to comment. You have the right in law to
take them to the adjudicators, but must, of course, risk the
full penalty if you do.
#Post#: 28958--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: Firestone
Date: July 7, 2024, 12:41 pm
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Yes., unfortunately my phone (iPhone SE, based on the model 5)
is very small and on the virtual keyboard the 5 & 6 numerical
keys are obviously next to each other horizontally across the
screen. Very easy to hit the wrong one. I find it hard to
believe that the council wouldn’t accept an honest mistake like
this.
#Post#: 28960--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: H C Andersen
Date: July 7, 2024, 12:58 pm
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Obs made between 11.13 and 11.25.
Your first paid session started at ***?
Your second session started at ***?
Details pl.
#Post#: 28973--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: fraser.mitchell
Date: July 7, 2024, 2:46 pm
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Have a read of the Statutory Guidance here: -
HTML https://www.gov.uk/government/publications/civil-enforcement-of-parking-contraventions/guidance-for-local-authorities-on-enforcing-parking-restrictions#considering-challenges-representations-and-appeals
Councils are legally obliged, (Section 87, Traffic Management
Act 2004), to "have regard to" the guidance when operating their
enforcement regime.
#Post#: 29005--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: Firestone
Date: July 7, 2024, 6:31 pm
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First paid session was for 2-hours starting at 11:11AM
Second paid session was for 2-hours starting at 11:32AM
I have a screen shot saved from the app showing both virtual
tickets running side by side
#Post#: 29129--------------------------------------------------
Re: London Boro of Harrow, Wealdstone - PCN for not paying
DIR By: Firestone
Date: July 8, 2024, 12:21 pm
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Info requested by H C Anderson
First paid session was for 2-hours starting at 11:11AM
Second paid session was for 2-hours starting at 11:32AM
I have a screen shot saved from the app showing both virtual
tickets running side by side
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