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       #Post#: 28602--------------------------------------------------
       Liverpool Council, Code 06, Location Moorfields - L2 - Payment
       systems down!
   DIR By: xskullx
       Date: July 4, 2024, 7:23 am
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       Dear FTLA Community,
       Thank you again for welcoming me to your forum! I look forward
       to learning more about council PCNs and contributing to the
       discussions here.
       I need some advice regarding a PCN I received. The ticket code
       is "06-Parked without clearly displaying a valid pay & display
       ticket or voucher."
       Date of contravention: 13/06/2024
       Time of contravention: 09:38
       Location: Moorfields - L2
       Observed from: 09:32 to 09:38
       I parked at this location 5 minutes before my dental appointment
       and tried to pay via the "PayByPhone" app as advised on the
       ticket machine, which has never been an issue for me before. My
       card details haven't changed, and the vehicle registered on the
       app remains the same. I spent between 09:04 and 09:54 trying to
       get the app to work and take payment. You can see from the image
       links that I attempted payments at 09:04, 09:07, 09:42, 09:53,
       and 09:54.
       The app got stuck on the payment screen and wouldn't allow me to
       proceed. I even tried deleting and re-adding the card, but then
       I received an "Error processing transaction" message due to a
       "Server error 5002." All of this can be seen in the image links
       provided below.
       Despite my best efforts to pay, I subsequently received a PCN
       from the CEO. The number on the ticket machine to make payment
       was also not working.
       Additionally, it seems Liverpool Council has been experiencing
       issues with payments, as seen here:
  HTML https://www.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/
       Can I please ask for the community's help in challenging this
       PCN? All evidence is provided below.
       PCN Ticket:
  HTML https://imgur.com/a/CVd8Xqy
       CEO photographic evidence:
  HTML https://imgur.com/a/ZnDFR6u
       App screenshots:
  HTML https://imgur.com/a/E2ROSIn
       Thank you in advance!
       #Post#: 28832--------------------------------------------------
       Re: Liverpool Council, Code 06, Location Moorfields - L2 -
       Payment systems down!
   DIR By: ivanleo
       Date: July 6, 2024, 10:56 am
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       [member=2109]xskullx[/member] the obvious argument to raise is
       the one found in Lydia Russo v Plymouth City Council
       (PL00004-2401, 12 March 2024)
  HTML https://drive.google.com/file/d/1WW83Desv43qE8aviq2wez1KRsivNCqME/view,<br
       />but as per the guidance here
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
       />please repost the PCN with the PCN number and number plate
       visible.
       #Post#: 29068--------------------------------------------------
       Re: Liverpool Council, Code 06, Location Moorfields - L2 -
       Payment systems down!
   DIR By: xskullx
       Date: July 8, 2024, 5:11 am
       ---------------------------------------------------------
       --- Quote from: cp8759 link ---
       >
       > [member=2109]xskullx[/member] the obvious argument to raise is
       the one found in Lydia Russo v Plymouth City Council
       (PL00004-2401, 12 March 2024)
  HTML https://drive.google.com/file/d/1WW83Desv43qE8aviq2wez1KRsivNCqME/view,<br
       />but as per the guidance here
  HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
       />please repost the PCN with the PCN number and number plate
       visible.
       >
       --- End Quote ---
       Thanks for the feedback. You would like be to resubmit with PCN
       number and number plate visible?
       Regardless, no one has helped advise on an appeal on the
       scenario I have explained.
       Regards
       Luca
       #Post#: 29164--------------------------------------------------
       Re: Liverpool Council, Code 06, Location Moorfields - L2 -
       Payment systems down!
   DIR By: ivanleo
       Date: July 8, 2024, 3:22 pm
       ---------------------------------------------------------
       --- Quote from: xskullx link ---
       >
       > You would like be to resubmit with PCN number and number plate
       visible?
       >
       --- End Quote ---
       Yes please.
       --- Quote from: xskullx link ---
       >
       > Regardless, no one has helped advise on an appeal on the
       scenario I have explained.
       >
       --- End Quote ---
       We've had this sort of scenario before but it's very case and
       fact specific. At the moment I can't even see that the council
       has enough evidence to show a contravention at all, and if they
       can't prove the facts then nothing else really matters.
       Also please give me us a link to the exact spot on Google street
       view.
       #Post#: 29169--------------------------------------------------
       Re: Liverpool Council, Code 06, Location Moorfields - L2 -
       Payment systems down!
   DIR By: H C Andersen
       Date: July 8, 2024, 4:12 pm
       ---------------------------------------------------------
       OP, the grounds seem pretty straightforward.
       You claim that the machine and presumably the traffic sign
       conveyed OPTIONAL means of compliance i.e. to pay by phone or
       display a ticket.
       Although the cited case takes a long time getting to the
       relevant point - para. 14 and onwards- the point is there: the
       contravention CANNOT specify failure to display a ticket when
       doing so IS OPTIONAL.
       The CEO's photos are more stupid than normal i.e. they only show
       the machine and pay by phone...and the eejit then issues a PCN
       for not displaying.
       Actually GSV shows traffic signs with ONLY the requirement to
       display!
       You couldn't make it up if you tried!
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