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#Post#: 28602--------------------------------------------------
Liverpool Council, Code 06, Location Moorfields - L2 - Payment
systems down!
DIR By: xskullx
Date: July 4, 2024, 7:23 am
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Dear FTLA Community,
Thank you again for welcoming me to your forum! I look forward
to learning more about council PCNs and contributing to the
discussions here.
I need some advice regarding a PCN I received. The ticket code
is "06-Parked without clearly displaying a valid pay & display
ticket or voucher."
Date of contravention: 13/06/2024
Time of contravention: 09:38
Location: Moorfields - L2
Observed from: 09:32 to 09:38
I parked at this location 5 minutes before my dental appointment
and tried to pay via the "PayByPhone" app as advised on the
ticket machine, which has never been an issue for me before. My
card details haven't changed, and the vehicle registered on the
app remains the same. I spent between 09:04 and 09:54 trying to
get the app to work and take payment. You can see from the image
links that I attempted payments at 09:04, 09:07, 09:42, 09:53,
and 09:54.
The app got stuck on the payment screen and wouldn't allow me to
proceed. I even tried deleting and re-adding the card, but then
I received an "Error processing transaction" message due to a
"Server error 5002." All of this can be seen in the image links
provided below.
Despite my best efforts to pay, I subsequently received a PCN
from the CEO. The number on the ticket machine to make payment
was also not working.
Additionally, it seems Liverpool Council has been experiencing
issues with payments, as seen here:
HTML https://www.liverpool.gov.uk/parking-roads-and-travel/parking-fines-and-challenges/
Can I please ask for the community's help in challenging this
PCN? All evidence is provided below.
PCN Ticket:
HTML https://imgur.com/a/CVd8Xqy
CEO photographic evidence:
HTML https://imgur.com/a/ZnDFR6u
App screenshots:
HTML https://imgur.com/a/E2ROSIn
Thank you in advance!
#Post#: 28832--------------------------------------------------
Re: Liverpool Council, Code 06, Location Moorfields - L2 -
Payment systems down!
DIR By: ivanleo
Date: July 6, 2024, 10:56 am
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[member=2109]xskullx[/member] the obvious argument to raise is
the one found in Lydia Russo v Plymouth City Council
(PL00004-2401, 12 March 2024)
HTML https://drive.google.com/file/d/1WW83Desv43qE8aviq2wez1KRsivNCqME/view,<br
/>but as per the guidance here
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
/>please repost the PCN with the PCN number and number plate
visible.
#Post#: 29068--------------------------------------------------
Re: Liverpool Council, Code 06, Location Moorfields - L2 -
Payment systems down!
DIR By: xskullx
Date: July 8, 2024, 5:11 am
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--- Quote from: cp8759 link ---
>
> [member=2109]xskullx[/member] the obvious argument to raise is
the one found in Lydia Russo v Plymouth City Council
(PL00004-2401, 12 March 2024)
HTML https://drive.google.com/file/d/1WW83Desv43qE8aviq2wez1KRsivNCqME/view,<br
/>but as per the guidance here
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/<br
/>please repost the PCN with the PCN number and number plate
visible.
>
--- End Quote ---
Thanks for the feedback. You would like be to resubmit with PCN
number and number plate visible?
Regardless, no one has helped advise on an appeal on the
scenario I have explained.
Regards
Luca
#Post#: 29164--------------------------------------------------
Re: Liverpool Council, Code 06, Location Moorfields - L2 -
Payment systems down!
DIR By: ivanleo
Date: July 8, 2024, 3:22 pm
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--- Quote from: xskullx link ---
>
> You would like be to resubmit with PCN number and number plate
visible?
>
--- End Quote ---
Yes please.
--- Quote from: xskullx link ---
>
> Regardless, no one has helped advise on an appeal on the
scenario I have explained.
>
--- End Quote ---
We've had this sort of scenario before but it's very case and
fact specific. At the moment I can't even see that the council
has enough evidence to show a contravention at all, and if they
can't prove the facts then nothing else really matters.
Also please give me us a link to the exact spot on Google street
view.
#Post#: 29169--------------------------------------------------
Re: Liverpool Council, Code 06, Location Moorfields - L2 -
Payment systems down!
DIR By: H C Andersen
Date: July 8, 2024, 4:12 pm
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OP, the grounds seem pretty straightforward.
You claim that the machine and presumably the traffic sign
conveyed OPTIONAL means of compliance i.e. to pay by phone or
display a ticket.
Although the cited case takes a long time getting to the
relevant point - para. 14 and onwards- the point is there: the
contravention CANNOT specify failure to display a ticket when
doing so IS OPTIONAL.
The CEO's photos are more stupid than normal i.e. they only show
the machine and pay by phone...and the eejit then issues a PCN
for not displaying.
Actually GSV shows traffic signs with ONLY the requirement to
display!
You couldn't make it up if you tried!
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