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#Post#: 112402--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: March 7, 2026, 11:07 pm
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--- Quote from: DWMB2 link ---
>
> Is this the first response you've received? If so, yes I would
do as you suggest, but also make clear that it has taken them 5
months to issue a 3 paragraph response that neither properly
engages with the issues you raised nor complies with the PAPDC.
>
> You don't want to end up in an endless letter ping-pong, but
if you can create a clear paper trail that evidences their
shoddy conduct this is advantageous.
>
> As ever feel free to show us a draft.
>
--- End Quote ---
Yes this was the first response!
Planning to respond with the below, although I realised there is
no return address and I'm overseas so may just try sending via
email again, cc'ing myself.
_____________________
Dear Sirs,
I acknowledge receipt of your letter dated 26 February 2026.
Your response does not properly engage with the matters raised
in my previous correspondence and fails to provide the documents
specifically requested pursuant to the Pre-Action Protocol for
Debt Claims (PAPDC) and the Practice Direction - Pre-Action
Conduct and Protocols (PD-PAC).
1. Continuing Protocol Non-Compliance
In my previous correspondence I requested disclosure of key
documents required under PAPDC paragraphs 5.1-5.2 and PD-PAC
paragraph 6, in order to enable the parties to properly
understand the issues in dispute and to comply with the
objectives of the pre-action process.
Your response contains none of the requested material and
instead consists of a brief assertion that the Parking Charge
Notice was correctly issued. Such a response falls materially
short of the obligations imposed upon a creditor under the
Protocol.
For the avoidance of doubt, the requested documents remain
outstanding.
2. Failure to Meaningfully Engage
It is notable that your organisation has taken approximately
five months to produce a response comprising only a few
paragraphs which neither addresses the substantive issues raised
nor provides the documentation required to allow meaningful
engagement with the alleged claim.
This conduct does not comply with either the letter or the
spirit of the Pre-Action Protocol for Debt Claims or the
Practice Direction on Pre-Action Conduct, both of which require
parties to exchange sufficient information and documentation to
properly narrow or resolve disputes prior to litigation. Your
letter dated 26 February 2026 also fails to provide any address
for correspondence. This omission further undermines compliance
with the Pre-Action Protocol, which requires parties to provide
sufficient information to enable meaningful engagement and
response prior to the commencement of proceedings.
3. Requested Documentation
The documents previously requested remain outstanding, including
but not limited to:
the original Notice to Keeper and all subsequent notices;
strict proof of the legal basis of liability, including
compliance with Schedule 4 of the Protection of Freedoms Act
2012 if keeper liability is alleged;
all ANPR images, photographs and VRM logs relating to the
alleged incident;
contemporaneous evidence of signage in situ on the material date
together with a site plan showing sign locations and entrance
signage;
the unredacted landowner contract or chain of authority
establishing your standing to offer parking contracts and pursue
litigation at the site;
any payment machine records or audit logs relevant to the
alleged period; and
a full breakdown of the sum claimed, including the legal basis
for any amount above the core parking charge.
Until these documents are provided, it is not possible to
properly assess the basis of your claim or provide a substantive
response.
4. Reservation of Rights
We reserve the right to bring to the court’s attention, in any
proceedings you may commence, your apparent failure to disclose
information that is plainly central to your claim. We will
further contend that your unreasonable withholding of such
material amounts to a deliberate obstruction of the pre-action
protocol. In those circumstances, we will seek appropriate costs
sanctions against you.
Further, I expressly reserve the right to rely upon your
continued non-compliance with the Pre-Action Protocol when
addressing case management directions and any costs issues that
may arise should proceedings be issued.
5. Protocol Timing
As previously stated, the 30-day response period under the PAPDC
cannot properly commence until a compliant Letter Before Claim
supported by the requested documentation has been provided.
Should proceedings be issued without compliance with the
Protocol, I will invite the court to consider a stay of
proceedings to allow proper compliance, together with any
appropriate directions and sanctions.
6. Availability
Please note that I will be overseas until mid-April 2026. During
this period I will be able to respond only to email
correspondence. Any further communication should therefore be
sent electronically.
If you intend to pursue this matter, please provide the
requested documentation in a single paginated electronic bundle
so that the issues may be properly considered.
Yours faithfully,
Keeper
#Post#: 116708--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: April 22, 2026, 10:31 am
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Have now received a response by email:
--- Quote ---
> Dear Sir/Madam,
>
>
> We write further to your recent correspondence regarding the
above Parking Charge Notice (PCN).
> We confirm that your initial appeal was rejected on 27 June
2024. Your subsequent appeal to POPLA was also rejected on 9
October 2024. The decision confirmed that the signage at the
site was adequate, that we had the necessary landowner authority
to operate and issue the PCN, and that the charge was issued
correctly based on the evidence provided.
> We can confirm that the PCN is compliant with the Protection
of Freedoms Act 2012 (PoFA) and that we have the appropriate
landowner authority. However, as noted in POPLA’s response, we
are not required to provide a copy of the landowner contract, as
it is commercially sensitive.
> For your reference, we have attached images of the signage in
place at the time of the contravention, ANPR images of the
vehicle, and copies of all correspondence previously sent to
you.
> We have now provided all information that we are legally
required to disclose at this stage. Any further documentation
will be submitted in advance of a hearing, should proceedings be
issued.
> Please note that all appeal avenues have now been exhausted,
and we are unable to consider any further representations. The
outstanding balance is £170.00. If full payment is not received
within 14 days, we will proceed with legal action without
further notice.
> Please use the link below to make payment.
>
HTML https://payments.ce-service.co.uk/
>
>
> Kind regards,
>
>
>
> Legal Team
>
>
> Email: legal@ce-service.co.uk
> Tel: 01614 515151
--- End Quote ---
What next?
#Post#: 116713--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: DWMB2
Date: April 22, 2026, 10:54 am
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I'd not bother with any further letters - wait for them to issue
proceedings.
#Post#: 124440--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: July 12, 2026, 11:56 am
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So I've just received another full Letter before action pack
from CE with the reply forms and everything.
It seems like they're getting things mixed up. Respond or leave
it?
#Post#: 124467--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: InterCity125
Date: July 13, 2026, 2:51 am
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--- Quote from: Keeper link ---
>
> So I've just received another full Letter before action pack
from CE with the reply forms and everything.
>
> It seems like they're getting things mixed up. Respond or
leave it?
>
--- End Quote ---
We're seeing this more often now - repeat LBCs.
Ignore it but file it just in case you ever have to proved their
bungling incompetence.
#Post#: 124583--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: July 14, 2026, 4:23 am
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Thanks will do this. It's really dragging on now, wish they'd
just take me to court or Eff off!
#Post#: 129197--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: August 30, 2026, 9:36 am
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Prayers have been answered! Finally got a Claim Form from them
on 26th August. Particulars of claim are:
Claim for money relating to a Parking Charge
(PC) for breach of contract terms (TC) agreed
upon entry/parking in private car park (CP)
managed by Claimant. PC issued for breach of
the following TC:
Parked in breach of the terms notified on the
signage at the car park
.
.
.
PC: RefXXXXXXXXXXXXXXXX
Violation date:04/06/2024 Pay due:03/07/2024
Time in: 20:08 Time out: 21:19
Vehicle reg mark: XXXXXXXXXX CP site:-
Sacred Heart Wimbledon
Total amount due- £170.00
Pay: www.ce-service.co.uk or call 01614515151
The Claimant claims the sum of £200.26
for the unpaid parking charge inc £30.26
interest under S.69 of the CCA 1984
Rate: 8.00% pa from due date to 25/08/26
Same rate to Judgment or sooner payment
at daily rate of- £0.04
Total debt and interest due- £200.26
At this stage what should I do? Just file the AOS, stating I
intend to fully defend the claim?
#Post#: 129208--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: InterCity125
Date: August 31, 2026, 1:35 am
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Please post up the claim form redacting only personal info and
password.
#Post#: 129227--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: August 31, 2026, 9:26 am
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Thanks, here you go
HTML https://i.postimg.cc/DSv1ZhmX/Claim.jpg
HTML https://postimg.cc/DSv1ZhmX
#Post#: 129516--------------------------------------------------
Re: Civil Enforcement - No permit - Sacred Heart Church
Wimbledon
DIR By: Keeper
Date: September 3, 2026, 12:48 pm
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Bumping this to the top - if someone can recommend next course
of action, would be great!
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