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#Post#: 45405--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: Hippocrates Date: November 13, 2024, 5:17 am
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Leahurst Road, Lewisham. Yesterday, I managed to save one guy
£130 by stopping him.
HTML https://youtu.be/jyCB3hctV5c
They have added new signs; but, the warning signs are still
rather small. So, this is still worth a fight.
#Post#: 45739--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: Hippocrates Date: November 15, 2024, 7:30 am
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[quote author=Hippocrates link=topic=2208.msg45156#msg45156
date=1731400653]
I heard with great sadness yesterday that someone has just paid
his PCN for the infamous bus lane at Eden Street Kingston.
HTML https://youtu.be/dmo43oExMxs
Sadly, The Mugged Club has another member. :(
[/quote]
Dear Mr Kirsch
I attach several videos which were taken yesterday afternoon in
the space of 20 minutes.
I kook forward to your response as to what you are going to do
about this unfair discrimination.
I also witnessed a car cutting up a cyclist by performing an
illegal left turn from Eden Street into Union Street and I
believe you do not enforce this by camera. Not only was this
illegal but also the car reversed into the main road (Eden
Street) in order to complete the move.
Yours sincerely
James Bond
Videos:
HTML https://youtu.be/WUMGYkfzdj0
HTML https://youtu.be/ndAdK60EaNo
HTML https://youtu.be/wd8-slu5dk4
#Post#: 57951--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: Hippocrates Date: February 13, 2025, 8:47 am
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Bus stop outside Waitrose, Surbiton. A job for Superman. :D
HTML https://youtu.be/QyIzGsItKBg
#Post#: 57952--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: Hippocrates Date: February 13, 2025, 8:48 am
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Bus stop opposite Sainsburys, Surbiton. Sunburnt. :D
HTML https://youtu.be/Mnv0YegvJs0
#Post#: 57962--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: Hippocrates Date: February 13, 2025, 9:06 am
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Bus stop outside Post Office, Surbiton.
HTML https://youtu.be/GNwWcIT8oeQ
#Post#: 58071--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: NigelJK Date: February 14, 2025, 5:31 am
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I haven't read the whole thread, but did read the first few
pages.
The first thing that struck me was that the real question is how
are the PPCs able to raise 40,000 invoices a day (not my figure,
but one of the experts here) that rely on the threat of legal
action to extort money from individuals? And then, when it gets
to the actual legal part of it, many, if not all, discontinue. I
realise I'm preaching to the converted here, but the answer to
your question is simply 'publicity'.
There was talk of a website to help channel people down the
correct route, and I remember Pepipoo used to have a similar
'calculator' for NIPs etc. Looking at JUST PPCs and their
increasingly automated processes, it appears that in order to
rebuff them we need an automated process also.
As it happens I've been writing software for over 30 years and
could probably get something rudimentary together fairly
quickly.
Judging by the speed of responses from SP83 and the OP I'm
guessing you have some boiler plated responses prepared, this
would be a good starting point.
PM me if your interested/agree that we need something to take up
the 'easy win' tickets. [member=4]Southpaw82[/member] : If this
is to progress the best place for it would be as part of this
site, and for that we'd need the owners permission. It's
possible to host it elsewhere, if required, but would be better
within this sites' mechanism for maintenance etc.
#Post#: 58211--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: Hippocrates Date: February 15, 2025, 5:24 am
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Sounds good to me.
#Post#: 58385--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: sparx Date: February 16, 2025, 12:02 pm
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[quote author=NigelJK link=topic=2208.msg58071#msg58071
date=1739532703]Judging by the speed of responses from SP83 and
the OP I'm guessing you have some boiler plated responses
prepared, this would be a good starting point.
PM me if your interested/agree that we need something to take up
the 'easy win' tickets. [member=4]Southpaw82[/member] : If this
is to progress the best place for it would be as part of this
site, and for that we'd need the owners permission. It's
possible to host it elsewhere, if required, but would be better
within this sites' mechanism for maintenance etc.
[/quote]
Whilst I have toyed with (and mocked up a wizard like site with
upload facility), the biggest barrier is the end user and their
comprehension of the paperwork or situation in front of them.
Some of the key timings / information need people to accurately
answer questions and (for instance) know what stage they are at.
Unless you're getting AI/OCR involved with scans or pictures, as
demonstrated by threads on here sometimes not getting the
details required even 4-5-6 posts in, the weakest link is going
to be the user.
Perhaps a better option would be for the user to start the
process, it to be moderated/validated for the stage they are at,
then allow the automated system to continue?
If you do need any help just shout.
#Post#: 58434--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: coffee pot Date: February 16, 2025, 4:46 pm
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You need a front end/ triage process - what happened? when?
leading people very gently through the process, however slow it
may seem to a seasoned user. An example from real life is the
software that ambulance services use, which features a preset
menu of questions that must be asked of all callers. If someone
calls about someone else, the first question shown to the
calltaker is "Is the patient conscious and breathing?" An answer
of "Yes" triggers one response and a second question to ask is
shown to the calltaker, "no" automatically identifies the
closest available ambulance in the background and dispatches it
towards the approximate location. I won't go into details of how
that is obtained, but it is. The question is still asked if the
person can be heard shouting. The questions plod through
everything, but only easy questions are asked. It's just a
question of making the software work round the user as smoothly
as possible.
#Post#: 58465--------------------------------------------------
Re: How do we get more people to fight their PCNs?
By: NigelJK Date: February 17, 2025, 3:39 am
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Yeah the idea was that the process would start simply and given
the answers would branch where required.
Shall I start a proper thread for this in the flame pit and we
can put the current state of play on the first page?
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