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       #Post#: 27654--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: Enceladus
       Date: June 27, 2024, 2:38 am
       ---------------------------------------------------------
       --- Quote from: RhysGrif link ---
       >
       > ...............
       > Hello,
       >
       > So I would I be correct in saying that they have confirmed
       that the document was posted on 26th and not 25th therefore
       giving me a 28 day period of 27th November due to the working
       day falling on the Monday.
       >
       --- End Quote ---
       Not the 27th Nov, the 28 day period ended Sunday the 26th Nov.
       26/10/2023 = Thursday = Date of NTO = Date of Posting
       30/10/2023 = Monday = 2nd working day after posting = Deemed
       date of service = Day 1 of 28
       26/11/2023 = Sunday = Day 28 of 28 day relevant period = Payment
       of £70 made
       @cp8759
       Per the below. It's the additional £464 that he had to pay to
       the bailiff that he's trying to recover. The £70 paid to close
       the PCN would be a bonus, of course.
       --- Quote from: cp8759 link ---
       >
       > I would suggest you want to start drafting your OOT
       application. If you can get this accepted and the matter is
       referred to the tribunal, I have little doubt you can get the
       £70 refunded. Depending on how much of a fuss the council makes,
       you might even get a costs order.
       >
       --- End Quote ---
       #Post#: 27658--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 27, 2024, 3:55 am
       ---------------------------------------------------------
       --- Quote from: Enceladus link ---
       >
       > [quote author=RhysGrif link=topic=2199.msg27583#msg27583
       date=1719422478]
       > ...............
       > Hello,
       >
       > So I would I be correct in saying that they have confirmed
       that the document was posted on 26th and not 25th therefore
       giving me a 28 day period of 27th November due to the working
       day falling on the Monday.
       >
       --- End Quote ---
       Not the 27th Nov, the 28 day period ended Sunday the 26th Nov.
       26/10/2023 = Thursday = Date of NTO = Date of Posting
       30/10/2023 = Monday = 2nd working day after posting = Deemed
       date of service = Day 1 of 28
       26/11/2023 = Sunday = Day 28 of 28 day relevant period = Payment
       of £70 made
       [member=1]cp8759[/member]
       Per the below. It's the additional £464 that he had to pay to
       the bailiff that he's trying to recover. The £70 paid to close
       the PCN would be a bonus, of course.
       --- Quote from: cp8759 link ---
       >
       > I would suggest you want to start drafting your OOT
       application. If you can get this accepted and the matter is
       referred to the tribunal, I have little doubt you can get the
       £70 refunded. Depending on how much of a fuss the council makes,
       you might even get a costs order.
       >
       --- End Quote ---
       [/quote]
       Hello,
       So therefore they’ve confirmed I’ve paid within the 28 day
       period as the document was posted on the 26th.
       #Post#: 27659--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 27, 2024, 3:57 am
       ---------------------------------------------------------
       --- Quote from: cp8759 link ---
       >
       > I would suggest you want to start drafting your OOT
       application. If you can get this accepted and the matter is
       referred to the tribunal, I have little doubt you can get the
       £70 refunded. Depending on how much of a fuss the council makes,
       you might even get a costs order.
       >
       --- End Quote ---
       Hello,
       I am not sure I understand, I’m not having recovering the £70
       for the PCN, I’m wanting to recover the £464 I’ve paid the
       bailiffs
       #Post#: 27660--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 27, 2024, 4:00 am
       ---------------------------------------------------------
       --- Quote from: Enceladus link ---
       >
       > [quote author=RhysGrif link=topic=2199.msg27583#msg27583
       date=1719422478]
       > ...............
       > Hello,
       >
       > So I would I be correct in saying that they have confirmed
       that the document was posted on 26th and not 25th therefore
       giving me a 28 day period of 27th November due to the working
       day falling on the Monday.
       >
       --- End Quote ---
       Not the 27th Nov, the 28 day period ended Sunday the 26th Nov.
       26/10/2023 = Thursday = Date of NTO = Date of Posting
       30/10/2023 = Monday = 2nd working day after posting = Deemed
       date of service = Day 1 of 28
       26/11/2023 = Sunday = Day 28 of 28 day relevant period = Payment
       of £70 made
       [member=1]cp8759[/member]
       Per the below. It's the additional £464 that he had to pay to
       the bailiff that he's trying to recover. The £70 paid to close
       the PCN would be a bonus, of course.
       --- Quote from: cp8759 link ---
       >
       > I would suggest you want to start drafting your OOT
       application. If you can get this accepted and the matter is
       referred to the tribunal, I have little doubt you can get the
       £70 refunded. Depending on how much of a fuss the council makes,
       you might even get a costs order.
       >
       --- End Quote ---
       [/quote]
       Update:
       ‘Good Morning
       
       Thank you for your email.
       
       After a further review of your case and the mitigation you have
       described we can confirm that your case has been recalled from
       the Enforcement Agent and you payment of £70.00 has been
       accepted to close your case.
       
       We hope that this assists with your enquiry and apologise for
       any inconvenience caused.
       
       
       Cofion/Regards‘
       #Post#: 27661--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 27, 2024, 4:13 am
       ---------------------------------------------------------
       Hello,
       In response to them confirming they’re in the wrong. What are my
       next steps for recovering my £464. And also, do I have any
       potential counter claims as their negligence has caused a lot of
       stress as I’m an apprentice so £464 is a lot of money
       #Post#: 27664--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: Enceladus
       Date: June 27, 2024, 4:56 am
       ---------------------------------------------------------
       Mitigation indeed! They've likely just woken up to their errors
       and realised that you would certainly prevail if this case was
       ever to reach the Adjudicator.
       You should write to the Council and demand, since they have now
       withdrawn their warrant, that they promptly repay the £464 in
       charges that you were forced to pay to the enforcement agents
       working on their behalf.  Give them 7 days. Copy the enforcement
       agents.
       Perhaps H C Andersen will put that in a more appropriate form of
       words, He's good at writing such letters.
       Don't be surprised if Swansea write back and suggest you pursue
       the matter with the bailiff/enforcement agents. But be aware
       that it's the Council that is responsible to you. Whether they
       refund themselves or instruct their agents to refund is their
       problem, not yours.
       And well done.
       #Post#: 27669--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: H C Andersen
       Date: June 27, 2024, 5:58 am
       ---------------------------------------------------------
       Good news.
       You still play a straight and polite bat, the process isn't
       concluded yet.
       Thank you for your email dated **** acknowledging your error in
       this matter.
       As you know, I had to pay your agents £****(the precise amount)
       in order to prevent my goods being seized. In order to bring
       financial closure to this part of the matter, this amount should
       be remitted by the council promptly and I do not think it
       unreasonable to ask for this to be paid within the next 7
       working days from the date of this request. My bank details are
       as follows:
       A/c name:
       A/c number:
       Sort code:
       Thank you.
       *- 7 working days is the same period given in a Notice of
       Enforcement( :). This gives a clear and in my experience
       achievable timeframe, but only if this is specifically 'owned'
       within the council and not subjected to the normal payment
       process.
       Don't push your luck by trying to get your £70 refunded because
       you'd be mixing compensation with a refund. Keep them
       separate....which isn't to say we won't be returning to the
       matter.
       No complaints, no recriminations......yet.
       #Post#: 27743--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: ivanleo
       Date: June 27, 2024, 1:00 pm
       ---------------------------------------------------------
       --- Quote from: RhysGrif link ---
       >
       > [quote author=cp8759 link=topic=2199.msg27641#msg27641
       date=1719441065]
       > I would suggest you want to start drafting your OOT
       application. If you can get this accepted and the matter is
       referred to the tribunal, I have little doubt you can get the
       £70 refunded. Depending on how much of a fuss the council makes,
       you might even get a costs order.
       >
       --- End Quote ---
       Hello,
       I am not sure I understand, I’m not having recovering the £70
       for the PCN, I’m wanting to recover the £464 I’ve paid the
       bailiffs
       [/quote]
       As I said, you need to make an OOT application, it is now
       unlikely the council would bother to oppose it. You can't get
       anything for stress and inconvenience, but getting the £70 back
       without much difficulty.
       #Post#: 27745--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: H C Andersen
       Date: June 27, 2024, 1:12 pm
       ---------------------------------------------------------
       With respect, no
       They do not need to submit an OOT.
       The council have accepted payment of £70 in full, TEC have no
       role to play because nothing's being enforced. OP, TEC don't
       enforce, the council do and they've drawn stumps, so this part
       is over.
       Don't complicate matters.
       #Post#: 27877--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 28, 2024, 1:17 pm
       ---------------------------------------------------------
       --- Quote from: H C Andersen link ---
       >
       > Good news.
       >
       > You still play a straight and polite bat, the process isn't
       concluded yet.
       >
       >
       > Thank you for your email dated **** acknowledging your error
       in this matter.
       >
       > As you know, I had to pay your agents £****(the precise
       amount) in order to prevent my goods being seized. In order to
       bring financial closure to this part of the matter, this amount
       should be remitted by the council promptly and I do not think it
       unreasonable to ask for this to be paid within the next 7
       working days from the date of this request. My bank details are
       as follows:
       >
       > A/c name:
       > A/c number:
       > Sort code:
       >
       > Thank you.
       >
       >
       >
       > *- 7 working days is the same period given in a Notice of
       Enforcement( :). This gives a clear and in my experience
       achievable timeframe, but only if this is specifically 'owned'
       within the council and not subjected to the normal payment
       process.
       >
       > Don't push your luck by trying to get your £70 refunded
       because you'd be mixing compensation with a refund. Keep them
       separate....which isn't to say we won't be returning to the
       matter.
       >
       > No complaints, no recriminations......yet.
       >
       --- End Quote ---
       Hello,
       UPDATE:
       ‘Good afternoon
       
       Thank you for providing the information requested.
       
       Your refund is currently being processed by our accounts team
       and will be credited to your account in due course.
       
       
       Cofion/Regards‘
       *****************************************************
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