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       #Post#: 26502--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: Enceladus
       Date: June 17, 2024, 10:48 pm
       ---------------------------------------------------------
       --- Quote from: RhysGrif link ---
       >
       > [member=38]Enceladus[/member] hello,  I have checked my V5 and
       all the information is correct. I have shown a receipt of my £70
       payment to Swansea council and since that date I have received
       not a single letter including the ‘NTO’ from the council.
       >
       > As you can see from my photos it was then taken to the TEC in
       February which even then I had received no letters from either
       the council or the TEC.
       >
       > The bailiffs turned up with ‘Warrant of Control’ for a sum of
       £354 but I’ve been trying to contact them as there was no
       explanation of why I’ve received this charge on the paper. Then
       this morning they turned up at my door and clamped my car
       demanding £454.
       >
       > On the images you can see they attached a document which i
       presume the original charge was for a late payment and a Fee of
       £44. I never received a letter to pay this sum and I’m guessing
       it has escalated to this now.
       >
       --- End Quote ---
       £454? Do you mean £464?
       The breakdown of the £464 is:
       £35 = PCN surcharge - Did you receive a Charge Certificate?
       £9 = TEC registration - Did you receive an Order for Recovery of
       Unpaid Penalty Charge?
       £75 = Compliance Stage Fee - Did you receive a Notice of
       Enforcement ex Bailiff?
       £235 = Enforcement Stage Fee Bailiff - Bailiff visit to address
       of Registered Keeper.
       £110 = Sale Stage Fee - Car clamped
       £464 = Total
       I suggest that right now you have no choice but to pay the £464
       immediately, to release your car and to prevent the bailiff from
       towing it away.
       You'll also need to, if it's even possible, submit an Out of
       Time application & Witness Statement to the Traffic Enforcement
       Centre (TEC). This will need to be carefully worded to maximise
       your chances of getting it accepted as very likely Swansea will
       object.
       At the moment it's unclear what grounds you might be able to use
       on a WS & OOT. In particular did you receive a Notice to Owner
       prior to the 26th November 2023? The Swansea website implies it
       was sent.
       You've mentioned an appeal. I assume you mean that you submitted
       representations to Swansea? When exactly and please post up the
       response.
       You mention something left by the bailiff at you parent's house.
       Please post up that document.
       You've mentioned the TEC? What's happened there? Did you submit
       something to the TEC? When and what exactly?
       You can still submit a Witness Statement and Out of Time even if
       you pay the bailiff. And if successful you should get your money
       back. But you need to get on with it.
       #Post#: 26503--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: lexy
       Date: June 17, 2024, 11:32 pm
       ---------------------------------------------------------
       Yeah, you're missing a lot of paperwork here. That makes it hard
       to give you good advice, because timing is crucial here.
       If you don't pay a Penalty Charge Notice on time, they send you
       a letter called a Charge Certificate that increases the amount
       you owe by 50%.
       You say that you paid them the £70 that was due. The council are
       saying it had gone up by that point, and you actually owed £105.
       If you pay less than the amount that's due, the council are
       allowed to keep it as part-payment and chase you for the rest.
       They registered a debt of £44 against you. That's the £35
       they're saying you still owe, plus the £9 court registration
       fee.
       The bailiffs got involved, and sent you a letter. That adds £75
       onto the amount owed. That almost triples it, taking the total
       to £119.
       The bailiffs had to come knocking on your door. That adds £235
       in enforcement costs to the amount owed, tripling it again and
       taking it to £354.
       If they visit you again and actually take steps to remove goods
       (your car), it will add another £110 on, taking you to £464.
       They're saying that this is justified, because you missed the
       deadline to pay £70 by one day. We can't tell you if they're
       right or wrong, because we'd need to know the date of service on
       the Notice to Owner and the Charge Certificate - two pieces of
       paperwork that you don't have.
       In fact, you seem to be missing a lot of paperwork. In addition
       to the Notice to Owner and Charge Certificate from the council,
       you should have an Order for Recovery from a court in
       Northampton and a Notice of Enforcement from the bailiffs as
       well. Sometimes post goes wrong and people don't receive one of
       these letters. But you're missing all of them.
       You say your V5C is up-to-date and has the correct address, but
       when did you update it? The V5C should have a date of issue on
       the front page. Did you by any chance update it after September
       last year?
       You should stop having back-and-forth emails with the bailiffs.
       They won't back down and it won't delay them from coming to
       visit you again. They have been instructed to collect a debt on
       behalf of a council, and they won't stop until they either get
       the money, or the council calls them off. Also, they don't need
       to give you any proof. Penalty Charge Notices are dealt with by
       a special court in Northampton. Unless you fill out a certain
       form and post it back by a certain deadline, the court
       automatically sides with the council and gives them permission
       to send bailiffs after you. This has already happened to you.
       The bailiffs have a warrant dated February 2024.
       If I were you, I would phone the council. Act confused (but
       polite). Say you've paid it in full but you're still receiving
       demands. It's a gamble, it might not work. But you might get
       through to a nice person who's in a good mood that day and
       decides paying £70 a day late is good enough and closes the
       case, calling off the bailiffs. If that doesn't work, ask them
       to send you copies of the paperwork. You really need the dates
       for the Notice to Owner, Charge Certificate and Notice of
       Rejection of Formal Representations (if it exists). The dates on
       these are crucial in determining whether you owed £70 or £105 at
       the time in question. They might be able to generate dated PDF
       copies from their computer system and email them to you. You
       might have to put in a GDPR Subject Access Request to find out.
       Here's the thing - even if it turns out the council were wrong
       to send bailiffs after you for the extra £35, there's not a lot
       you can do about it. You'd have to ask the court in Northampton
       for permission to file your paperwork four months after the
       deadline. There is a form for that, but it's pretty hard to get
       it accepted and you only get one shot at it.
       #Post#: 26530--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 18, 2024, 3:56 am
       ---------------------------------------------------------
       --- Quote from: Enceladus link ---
       >
       > [quote author=RhysGrif link=topic=2199.msg26432#msg26432
       date=1718644077]
       > [member=38]Enceladus[/member] hello,  I have checked my V5 and
       all the information is correct. I have shown a receipt of my £70
       payment to Swansea council and since that date I have received
       not a single letter including the ‘NTO’ from the council.
       >
       > As you can see from my photos it was then taken to the TEC in
       February which even then I had received no letters from either
       the council or the TEC.
       >
       > The bailiffs turned up with ‘Warrant of Control’ for a sum of
       £354 but I’ve been trying to contact them as there was no
       explanation of why I’ve received this charge on the paper. Then
       this morning they turned up at my door and clamped my car
       demanding £454.
       >
       > On the images you can see they attached a document which i
       presume the original charge was for a late payment and a Fee of
       £44. I never received a letter to pay this sum and I’m guessing
       it has escalated to this now.
       >
       --- End Quote ---
       £454? Do you mean £464?
       The breakdown of the £464 is:
       £35 = PCN surcharge - Did you receive a Charge Certificate?
       £9 = TEC registration - Did you receive an Order for Recovery of
       Unpaid Penalty Charge?
       £75 = Compliance Stage Fee - Did you receive a Notice of
       Enforcement ex Bailiff?
       £235 = Enforcement Stage Fee Bailiff - Bailiff visit to address
       of Registered Keeper.
       £110 = Sale Stage Fee - Car clamped
       £464 = Total
       I suggest that right now you have no choice but to pay the £464
       immediately, to release your car and to prevent the bailiff from
       towing it away.
       You'll also need to, if it's even possible, submit an Out of
       Time application & Witness Statement to the Traffic Enforcement
       Centre (TEC). This will need to be carefully worded to maximise
       your chances of getting it accepted as very likely Swansea will
       object.
       At the moment it's unclear what grounds you might be able to use
       on a WS & OOT. In particular did you receive a Notice to Owner
       prior to the 26th November 2023? The Swansea website implies it
       was sent.
       You've mentioned an appeal. I assume you mean that you submitted
       representations to Swansea? When exactly and please post up the
       response.
       You mention something left by the bailiff at you parent's house.
       Please post up that document.
       You've mentioned the TEC? What's happened there? Did you submit
       something to the TEC? When and what exactly?
       You can still submit a Witness Statement and Out of Time even if
       you pay the bailiff. And if successful you should get your money
       back. But you need to get on with it.
       [/quote]
       Hello,
       Yes I meant £464. Upon reading your breakdown of the charges I
       can confidently say that the first I heard of this was at the
       ‘Enforcement Stage Fee’ I had received no prior notice of any
       other stages including the PCN surcharge. When I paid my fine
       via Swansea councils portal, the fee to pay was £70 and since
       then I haven’t received any information explaining I owed any
       more.
       I understand with the Out of time application you have to write
       about your claim but I’m unsure what to word it as.
       I have had to pay the bailiff the £464 fee to get them off my
       back and the enforcement officer said that I would have to go
       via the TEC for appeal process. I received no ‘letter of
       enforcement’ the first I’d heard off the enforcement was when
       they was at my front door demanding £354.
       I will have to add another link of images with the documents
       I’ve received off the bailiff.
       #Post#: 26532--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 18, 2024, 4:02 am
       ---------------------------------------------------------
       --- Quote from: lexy link ---
       >
       > Yeah, you're missing a lot of paperwork here. That makes it
       hard to give you good advice, because timing is crucial here.
       >
       > If you don't pay a Penalty Charge Notice on time, they send
       you a letter called a Charge Certificate that increases the
       amount you owe by 50%.
       >
       > You say that you paid them the £70 that was due. The council
       are saying it had gone up by that point, and you actually owed
       £105.
       >
       > If you pay less than the amount that's due, the council are
       allowed to keep it as part-payment and chase you for the rest.
       >
       > They registered a debt of £44 against you. That's the £35
       they're saying you still owe, plus the £9 court registration
       fee.
       >
       > The bailiffs got involved, and sent you a letter. That adds
       £75 onto the amount owed. That almost triples it, taking the
       total to £119.
       >
       > The bailiffs had to come knocking on your door. That adds £235
       in enforcement costs to the amount owed, tripling it again and
       taking it to £354.
       >
       > If they visit you again and actually take steps to remove
       goods (your car), it will add another £110 on, taking you to
       £464.
       >
       > They're saying that this is justified, because you missed the
       deadline to pay £70 by one day. We can't tell you if they're
       right or wrong, because we'd need to know the date of service on
       the Notice to Owner and the Charge Certificate - two pieces of
       paperwork that you don't have.
       >
       > In fact, you seem to be missing a lot of paperwork. In
       addition to the Notice to Owner and Charge Certificate from the
       council, you should have an Order for Recovery from a court in
       Northampton and a Notice of Enforcement from the bailiffs as
       well. Sometimes post goes wrong and people don't receive one of
       these letters. But you're missing all of them.
       >
       > You say your V5C is up-to-date and has the correct address,
       but when did you update it? The V5C should have a date of issue
       on the front page. Did you by any chance update it after
       September last year?
       >
       > You should stop having back-and-forth emails with the
       bailiffs. They won't back down and it won't delay them from
       coming to visit you again. They have been instructed to collect
       a debt on behalf of a council, and they won't stop until they
       either get the money, or the council calls them off. Also, they
       don't need to give you any proof. Penalty Charge Notices are
       dealt with by a special court in Northampton. Unless you fill
       out a certain form and post it back by a certain deadline, the
       court automatically sides with the council and gives them
       permission to send bailiffs after you. This has already happened
       to you. The bailiffs have a warrant dated February 2024.
       >
       > If I were you, I would phone the council. Act confused (but
       polite). Say you've paid it in full but you're still receiving
       demands. It's a gamble, it might not work. But you might get
       through to a nice person who's in a good mood that day and
       decides paying £70 a day late is good enough and closes the
       case, calling off the bailiffs. If that doesn't work, ask them
       to send you copies of the paperwork. You really need the dates
       for the Notice to Owner, Charge Certificate and Notice of
       Rejection of Formal Representations (if it exists). The dates on
       these are crucial in determining whether you owed £70 or £105 at
       the time in question. They might be able to generate dated PDF
       copies from their computer system and email them to you. You
       might have to put in a GDPR Subject Access Request to find out.
       >
       > Here's the thing - even if it turns out the council were wrong
       to send bailiffs after you for the extra £35, there's not a lot
       you can do about it. You'd have to ask the court in Northampton
       for permission to file your paperwork four months after the
       deadline. There is a form for that, but it's pretty hard to get
       it accepted and you only get one shot at it.
       >
       --- End Quote ---
       Hello,
       When I paid my PCN via the online portal the only fee that was
       requested was £70. I had no knowledge of the £105 fee
       outstanding. The debt that was then registered against me I
       didn’t have any knowledge about it.
       The first I have heard about this escalation is the stage where
       enforcement officer comes to my door. I have received no letters
       from the council, the TEC & the enforcement agency, hence why I
       am only now asking for support at this stage.
       I haven’t received a letter from the court in Northampton, I
       think I might have worded the V5 section wrong. My V5 is correct
       I have a photo of it after using it to do my tax I will attach
       it along with other documents.
       I will have to contact the council and request the data they
       hold on the PCN.
       #Post#: 26539--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: Enceladus
       Date: June 18, 2024, 5:24 am
       ---------------------------------------------------------
       Did you receive a Notice to Owner, prior to the 25th of November
       2023 or not?
       You say you appealed, I assume that means you wrote to the
       Council. Please post up the response.
       #Post#: 26555--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 18, 2024, 8:35 am
       ---------------------------------------------------------
       --- Quote from: Enceladus link ---
       >
       > Did you receive a Notice to Owner, prior to the 25th of
       November 2023 or not?
       > You say you appealed, I assume that means you wrote to the
       Council. Please post up the response.
       >
       --- End Quote ---
       Hello.
       I requested my data from Swansea council for all information to
       do with my PCN. I have now received a 44 page document of all
       information attached. Do you want me to show
       #Post#: 26585--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 18, 2024, 11:44 am
       ---------------------------------------------------------
       Hello,
       I requested the files that Swansea Council have on my PCN number
       and have received a file that I have posted below. Along with
       the two letters I received from the enforcement agency.
       Enforcement letter(s) -
  HTML https://ibb.co/album/xhN70Q
       Swansea Council (Sort images by oldedst) -
  HTML https://ibb.co/album/p2jfbW
       #Post#: 26592--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: Neil B
       Date: June 18, 2024, 12:16 pm
       ---------------------------------------------------------
       That tells me, from a brief glance, that your deadline for
       payment was actually the 26th!
       #Post#: 26594--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: RhysGrif
       Date: June 18, 2024, 12:30 pm
       ---------------------------------------------------------
       --- Quote from: Neil B link ---
       >
       > That tells me, from a brief glance, that your deadline for
       payment was actually the 26th!
       >
       --- End Quote ---
       So the date that I paid my PCN?
       #Post#: 26595--------------------------------------------------
       Re: Bailiffs Swansea Council - 02 - Page Street
   DIR By: Neil B
       Date: June 18, 2024, 12:32 pm
       ---------------------------------------------------------
       --- Quote from: RhysGrif link ---
       >
       > [quote author=Neil B link=topic=2199.msg26592#msg26592
       date=1718730975]
       > That tells me, from a brief glance, that your deadline for
       payment was actually the 26th!
       >
       --- End Quote ---
       So the date that I paid my PCN?
       [/quote]
       You don't rush into anything yet!
       Have you actually paid the bailiff?
       *****************************************************
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