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       #Post#: 25506--------------------------------------------------
       Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: nothavingthis
       Date: June 10, 2024, 7:34 am
       ---------------------------------------------------------
       Hi, i was wondering if any of you nice folk would be able to
       assist me with this.
       Took the kids out to play at Ninja Warrior which is located in
       this retail park, not from the area, did not know this was a
       private car park, it had TkMaxx, Next and shops like Lidl. From
       where i am from the north west these are free car parks, i did
       not see any signs either so parked there for just over an hour.
       I got a letter through the post as shown below with a charge
       notice. I have googled this place up now and straight away have
       noticed people leaving negative one star reviews saying they got
       the same letter and the signage must be poor as they also got
       caught out.
  HTML https://ibb.co/ByNfjr5
  HTML https://ibb.co/ByNfjr5
  HTML https://ibb.co/17QW6rw
  HTML https://ibb.co/17QW6rw
       #Post#: 25508--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: Dave65
       Date: June 10, 2024, 7:44 am
       ---------------------------------------------------------
       Ideally photos of the signage in the area would be helpful.
       #Post#: 25511--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: b789
       Date: June 10, 2024, 7:54 am
       ---------------------------------------------------------
       Well,they left it a day late to send that NtK as it was not
       deemed given until Monday 10th June. That's over 14 days from
       the date of the alleged "event". They should have posted it no
       later than Wednesday 5th June for it to have been deemed as
       given to you by Friday 7th June.
       GroupNexus do not know the identity of the unknown driver unless
       you the known keeper tells them, inadvertently or otherwise. DO
       NOT reveal who was driving by saying things like "I parked...".
       Only ever use the third person as in "The driver parked..."
       Because they missed the NtK a day too late, they cannot relay on
       PoFA to transfer liability from the unkown driver to the known
       keeper even though they say that they can in the NtK.
       Unfortunately, they are intellectually malnourished at
       GroupNexus and will probably reject the appeal anyway. However,
       this will be won at POPLA. Simply appeal using the following
       text (verbatim):
       --- Quote ---
       > This is an appeal by the registered keeper - No driver details
       will be given. Please do NOT try the usual Group Nexus trick of
       asking for driver details in order to get around the fact your
       NtK does not comply with PoFA as it was deemed given (delivered)
       on the 10th June 2024, 15 days after the alleged event. PoFA
       9(4)(b)
  HTML https://www.ftla.uk/private-parking-tickets/parking-charge-notice-private-car-park-crown-wharf-retail-park-ws2-walsall/msg25511/#msg25511<br
       />applies. As there is no keeper liability, therefore, liability
       cannot flow from the driver to the keeper and so, is an
       automatic win at POPLA. Please cancel the notice or issue a
       POPLA code at which point you will auto withdraw.
       --- End Quote ---
       #Post#: 25624--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: nothavingthis
       Date: June 11, 2024, 2:46 pm
       ---------------------------------------------------------
       Thank you for this, much appreciated. I will appeal with them
       online and write what you suggested. Will update here when i
       have an update  :)
       --- Quote from: b789 link ---
       >
       > Well,they left it a day late to send that NtK as it was not
       deemed given until Monday 10th June. That's over 14 days from
       the date of the alleged "event". They should have posted it no
       later than Wednesday 5th June for it to have been deemed as
       given to you by Friday 7th June.
       >
       > GroupNexus do not know the identity of the unknown driver
       unless you the known keeper tells them, inadvertently or
       otherwise. DO NOT reveal who was driving by saying things like
       "I parked...". Only ever use the third person as in "The driver
       parked..."
       >
       > Because they missed the NtK a day too late, they cannot relay
       on PoFA to transfer liability from the unkown driver to the
       known keeper even though they say that they can in the NtK.
       Unfortunately, they are intellectually malnourished at
       GroupNexus and will probably reject the appeal anyway. However,
       this will be won at POPLA. Simply appeal using the following
       text (verbatim):
       >
       > [quote]This is an appeal by the registered keeper - No driver
       details will be given. Please do NOT try the usual Group Nexus
       trick of asking for driver details in order to get around the
       fact your NtK does not comply with PoFA as it was deemed given
       (delivered) on the 10th June 2024, 15 days after the alleged
       event. PoFA 9(4)(b)
  HTML https://www.ftla.uk/private-parking-tickets/parking-charge-notice-private-car-park-crown-wharf-retail-park-ws2-walsall/msg25511/#msg25511<br
       />applies. As there is no keeper liability, therefore, liability
       cannot flow from the driver to the keeper and so, is an
       automatic win at POPLA. Please cancel the notice or issue a
       POPLA code at which point you will auto withdraw.
       --- End Quote ---
       [/quote]
       #Post#: 28435--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: nothavingthis
       Date: July 3, 2024, 5:24 am
       ---------------------------------------------------------
       Hi, got a reply to my appeal from Nexus group via email saying
       this:
       'Dear Sir/Madam,
       Thank you for your correspondence relating to your Parking
       Charge.
       The Charge was issued and the signage is displayed in compliance
       with The British Parking Association’s Approved Operator Scheme
       Code of Practice and all relevant laws and regulations. In
       accordance with the DVLA and BPA rules, Charges can be issued up
       to seven months from the date of the parking contravention.
       Clear signs at the entrance of this site and throughout inform
       drivers of the need to pay or validate, and it is not possible
       to access any part of the premises without passing multiple
       signs. Your representations are not considered a mitigating
       circumstance for appeal.
       We confirm the Charge was issued under Schedule 4 of the
       Protection of Freedoms Act 2012. As no driver details have been
       provided, we are holding the registered keeper of the vehicle
       liable.
       In light of this, on this occasion, your representations have
       been carefully considered and rejected.
       We can confirm that we will hold the Charge at the current rate
       of £60 for a further 14 days from the date of this
       correspondence. If no payment is received within this period,
       and no further appeal to POPLA is made, the Charge will escalate
       and further costs may be added.
       Please find below the payment options:
       Online: www.groupnexus.co.uk/pcn
       By Telephone: Credit/Debit cards via our automated payment line:
       0844 371 8784
       By Post: Cheques or Postal Orders to: PO Box 1750, Northampton,
       NN1 9PN - made payable to CP Plus Ltd
       ----------
       You have now reached the end of our internal appeals procedure.
       This correspondence represents our final stance on the matter
       and we will therefore not enter into any further correspondence.
       CORRESPONDENCE RECEIVED FOLLOWING THE REJECTION OF AN APPEAL
       WILL NOT CHANGE THE OUTCOME OR EXTEND THE DATE IN WHICH PAYMENT
       SHOULD BE MADE.
       Although we have now rejected your appeal, you may still have
       recourse to appeal to Parking On Private Land Appeals (POPLA),
       an independent appeals service. An appeal to POPLA must be made
       within 28 days of the date of this correspondence.  POPLA will
       only consider cases on the grounds that the Parking Charge
       exceeded the appropriate amount, that the vehicle was not
       improperly parked or had been stolen, or that you were otherwise
       not liable for the Parking Charge.  To appeal to POPLA, please
       go to their website
  HTML http://www.popla.co.uk
       and follow the
       instructions. If you would rather deal with this matter by post,
       please contact our Appeals Office and we will send you the
       necessary paperwork.
       Your POPLA reference number is:xxxxxxxxxx[redacted]
       Please note that if your appeal does not relate to the above
       criteria or is rejected by POPLA for any reason, you will no
       longer qualify for payment at the reduced rate. POPLA will not
       consider any cases where payment has been made. You must pay the
       charge or appeal to POPLA, you cannot do both.
       By law we are also required to inform you that Ombudsman
       Services (www.ombudsman-services.org/) provides an alternative
       dispute resolution service that would be competent to deal with
       your appeal.  However, we have not chosen to participate in
       their alternative dispute resolution service.  As such should
       you wish to appeal then you must do so to POPLA, as explained
       above.
       Yours faithfully,
       CP Plus Ltd.
       '
       --- Quote from: nothavingthis link ---
       >
       > Thank you for this, much appreciated. I will appeal with them
       online and write what you suggested. Will update here when i
       have an update  :)
       >
       >
       > [quote author=b789 link=topic=2166.msg25511#msg25511
       date=1718024088]
       > Well,they left it a day late to send that NtK as it was not
       deemed given until Monday 10th June. That's over 14 days from
       the date of the alleged "event". They should have posted it no
       later than Wednesday 5th June for it to have been deemed as
       given to you by Friday 7th June.
       >
       > GroupNexus do not know the identity of the unknown driver
       unless you the known keeper tells them, inadvertently or
       otherwise. DO NOT reveal who was driving by saying things like
       "I parked...". Only ever use the third person as in "The driver
       parked..."
       >
       > Because they missed the NtK a day too late, they cannot relay
       on PoFA to transfer liability from the unkown driver to the
       known keeper even though they say that they can in the NtK.
       Unfortunately, they are intellectually malnourished at
       GroupNexus and will probably reject the appeal anyway. However,
       this will be won at POPLA. Simply appeal using the following
       text (verbatim):
       >
       > [quote]This is an appeal by the registered keeper - No driver
       details will be given. Please do NOT try the usual Group Nexus
       trick of asking for driver details in order to get around the
       fact your NtK does not comply with PoFA as it was deemed given
       (delivered) on the 10th June 2024, 15 days after the alleged
       event. PoFA 9(4)(b)
  HTML https://www.ftla.uk/private-parking-tickets/parking-charge-notice-private-car-park-crown-wharf-retail-park-ws2-walsall/msg25511/#msg25511<br
       />applies. As there is no keeper liability, therefore, liability
       cannot flow from the driver to the keeper and so, is an
       automatic win at POPLA. Please cancel the notice or issue a
       POPLA code at which point you will auto withdraw.
       --- End Quote ---
       [/quote]
       [/quote]
       #Post#: 28469--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: b789
       Date: July 3, 2024, 9:54 am
       ---------------------------------------------------------
       Not unexpected. You are dealing with intellectually malnourished
       scammers. They have completely ignored the fact that their NtK
       failed to fully comply with the requirements of PoFA and so the
       keeper cannot e liable for the PCN.
       The POPLA code is actually valid for 33 days from the date of
       the appeal rejection, not the stated 28 days. However, there is
       no other advantage to delaying the POPLA appeal but you do have
       a bit more time to prepare it and show us for critique before
       sending it.
       You should appeal as the keeper and list all the points you wil
       be appealing on and the expand on each point individually. The
       primary point should be that the operator has failed to fully
       comply with all the requirements of PoFA to be able to hold the
       keeper liable. The second point would be that the operator has
       not provided any evidence that the person the PCN was issued to
       was the driver.
       The points will be, but not limited to,
       (1) Failure to adhere to the requirements of Schedule 4 of the
       Protection of
       Freedoms Act 2012 (PoFA)
       (2) The operator has not shown that the individual who it is
       pursuing is in fact the driver who may have been potentially
       liable for the charge
       (3) Inadequate signage leading to failure to adhere to PoFA 2012
       and breach of the BPA Code of Practice
       (4) No evidence of landholder authority
       (5) Failure to comply with the BPA CoP General Principles for
       ANPR
       #Post#: 28754--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: nothavingthis
       Date: July 5, 2024, 12:17 pm
       ---------------------------------------------------------
       Hi, thank you for that. Would the following be ok?
       POPLA Appeal: Parking Charge Notice Reference [redacted]
       Appellant: [redacted] (Registered Keeper)
       Date of Issue: 06/06/2024
       Grounds for Appeal:
       1. Failure to Adhere to the Requirements of Schedule 4 of the
       Protection of Freedoms Act 2012 (PoFA)
       According to Schedule 4, Paragraph 9(4)(b) of PoFA 2012, the
       Notice to Keeper (NtK) must be delivered to the registered
       keeper within 14 days of the alleged parking contravention if no
       Notice to Driver (NtD) was issued. In this case, the alleged
       parking incident occurred on 26/05/2024, and the NtK was deemed
       delivered on 10/06/2024, which is 15 days later. This exceeds
       the statutory 14-day period, rendering the NtK invalid and
       eliminating keeper liability. Group Nexus has ignored this
       crucial point, thereby failing to transfer liability from the
       driver to the keeper.
       Legislative Reference:
       PoFA 2012, Schedule 4, Paragraph 9(4)(b): “The notice must
       be given by... sending it by post to a current address for
       service for the keeper so that it is delivered to that address
       within the relevant period of 14 days beginning with the day
       after that on which the specified period of parking ended.”
       2. The Operator Has Not Shown That the Individual Who It Is
       Pursuing Is in Fact the Driver Who May Have Been Potentially
       Liable for the Charge
       As the registered keeper, I have no obligation to identify the
       driver, and the operator has not provided any evidence that the
       person to whom the PCN was issued was the driver at the time of
       the alleged incident. Without such evidence, the operator cannot
       transfer liability to the keeper.
       3. Inadequate Signage Leading to Failure to Adhere to PoFA 2012
       and Breach of the BPA Code of Practice
       The signage at the location in question is insufficient,
       unclear, and not compliant with the standards set out in the BPA
       Code of Practice. Adequate signage is a mandatory requirement
       for compliance with PoFA 2012, and the operator has failed to
       ensure that the signage meets these requirements. This lack of
       clear and conspicuous signage means that drivers are not
       properly informed of the parking terms and conditions, thus
       invalidating any alleged contract formed.
       4. No Evidence of Landholder Authority
       Group Nexus has not provided any evidence that they have the
       authority from the landowner to issue and enforce parking charge
       notices on the land in question. In order to have the right to
       form contracts with drivers and to pursue charges to POPLA,
       Group Nexus must produce an unredacted copy of the contract with
       the landowner. Without this, the operator has no legal standing
       to enforce the charge.
       5. Failure to Comply with the BPA Code of Practice General
       Principles for ANPR
       The operator uses ANPR (Automatic Number Plate Recognition)
       technology to issue PCNs. The BPA Code of Practice requires that
       the use of ANPR technology is fully compliant with the BPA's
       guidelines and that it ensures accurate and fair enforcement.
       The operator has not provided evidence that the ANPR system is
       maintained and operated correctly. This includes ensuring the
       data collected is accurate and fairly processed, which is
       fundamental to justifying the PCN issued.
       6. Misleading and Predatory Tactics
       The BPA Code of Practice prohibits operators from using
       predatory tactics to issue PCNs. The unclear and insufficient
       signage, coupled with the use of ANPR technology without proper
       notification, constitutes misleading and predatory behaviour
       aimed at ensnaring unsuspecting drivers.
       Legislative Reference:
       BPA Code of Practice, Section 14: This section prohibits the
       use of predatory tactics and requires transparency in
       enforcement practices.
       7. Failure to Respond to Appeal Points
       In their rejection letter, Group Nexus did not address the
       specific points raised in my initial appeal, particularly the
       failure to comply with PoFA 2012 requirements. This demonstrates
       a lack of proper consideration and due process in handling
       appeals, as required by both PoFA and the BPA Code of Practice.
       Legislative Reference:
       BPA Code of Practice, Section 22: This section requires
       operators to respond to all points raised in an appeal
       comprehensively and fairly.
       Conclusion
       Given the multiple failures by Group Nexus to adhere to
       statutory requirements and BPA guidelines, the Parking Charge
       Notice issued is invalid. I request POPLA to consider the clear
       breaches outlined above and cancel the Parking Charge Notice
       accordingly.
       Yours faithfully,
       --- Quote from: b789 link ---
       >
       > Not unexpected. You are dealing with intellectually
       malnourished scammers. They have completely ignored the fact
       that their NtK failed to fully comply with the requirements of
       PoFA and so the keeper cannot e liable for the PCN.
       >
       > The POPLA code is actually valid for 33 days from the date of
       the appeal rejection, not the stated 28 days. However, there is
       no other advantage to delaying the POPLA appeal but you do have
       a bit more time to prepare it and show us for critique before
       sending it.
       >
       > You should appeal as the keeper and list all the points you
       wil be appealing on and the expand on each point individually.
       The primary point should be that the operator has failed to
       fully comply with all the requirements of PoFA to be able to
       hold the keeper liable. The second point would be that the
       operator has not provided any evidence that the person the PCN
       was issued to was the driver.
       >
       > The points will be, but not limited to,
       >
       > (1) Failure to adhere to the requirements of Schedule 4 of the
       Protection of
       > Freedoms Act 2012 (PoFA)
       > (2) The operator has not shown that the individual who it is
       pursuing is in fact the driver who may have been potentially
       liable for the charge
       > (3) Inadequate signage leading to failure to adhere to PoFA
       2012 and breach of the BPA Code of Practice
       > (4) No evidence of landholder authority
       > (5) Failure to comply with the BPA CoP General Principles for
       ANPR
       >
       --- End Quote ---
       #Post#: 29232--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: nothavingthis
       Date: July 9, 2024, 7:10 am
       ---------------------------------------------------------
       Any feedback from anyone on my draft before i send it off? thank
       you
       --- Quote from: nothavingthis link ---
       >
       > Hi, thank you for that. Would the following be ok?
       >
       > POPLA Appeal: Parking Charge Notice Reference [redacted]
       >
       > Appellant: [redacted] (Registered Keeper)
       >
       > Date of Issue: 06/06/2024
       >
       > Grounds for Appeal:
       >
       > 1. Failure to Adhere to the Requirements of Schedule 4 of the
       Protection of Freedoms Act 2012 (PoFA)
       >
       > According to Schedule 4, Paragraph 9(4)(b) of PoFA 2012, the
       Notice to Keeper (NtK) must be delivered to the registered
       keeper within 14 days of the alleged parking contravention if no
       Notice to Driver (NtD) was issued. In this case, the alleged
       parking incident occurred on 26/05/2024, and the NtK was deemed
       delivered on 10/06/2024, which is 15 days later. This exceeds
       the statutory 14-day period, rendering the NtK invalid and
       eliminating keeper liability. Group Nexus has ignored this
       crucial point, thereby failing to transfer liability from the
       driver to the keeper.
       >
       > Legislative Reference:
       >
       > PoFA 2012, Schedule 4, Paragraph 9(4)(b): “The notice must be
       given by... sending it by post to a current address for service
       for the keeper so that it is delivered to that address within
       the relevant period of 14 days beginning with the day after that
       on which the specified period of parking ended.”
       >
       > 2. The Operator Has Not Shown That the Individual Who It Is
       Pursuing Is in Fact the Driver Who May Have Been Potentially
       Liable for the Charge
       >
       > As the registered keeper, I have no obligation to identify the
       driver, and the operator has not provided any evidence that the
       person to whom the PCN was issued was the driver at the time of
       the alleged incident. Without such evidence, the operator cannot
       transfer liability to the keeper.
       >
       > 3. Inadequate Signage Leading to Failure to Adhere to PoFA
       2012 and Breach of the BPA Code of Practice
       >
       > The signage at the location in question is insufficient,
       unclear, and not compliant with the standards set out in the BPA
       Code of Practice. Adequate signage is a mandatory requirement
       for compliance with PoFA 2012, and the operator has failed to
       ensure that the signage meets these requirements. This lack of
       clear and conspicuous signage means that drivers are not
       properly informed of the parking terms and conditions, thus
       invalidating any alleged contract formed.
       >
       > 4. No Evidence of Landholder Authority
       >
       > Group Nexus has not provided any evidence that they have the
       authority from the landowner to issue and enforce parking charge
       notices on the land in question. In order to have the right to
       form contracts with drivers and to pursue charges to POPLA,
       Group Nexus must produce an unredacted copy of the contract with
       the landowner. Without this, the operator has no legal standing
       to enforce the charge.
       >
       > 5. Failure to Comply with the BPA Code of Practice General
       Principles for ANPR
       >
       > The operator uses ANPR (Automatic Number Plate Recognition)
       technology to issue PCNs. The BPA Code of Practice requires that
       the use of ANPR technology is fully compliant with the BPA's
       guidelines and that it ensures accurate and fair enforcement.
       The operator has not provided evidence that the ANPR system is
       maintained and operated correctly. This includes ensuring the
       data collected is accurate and fairly processed, which is
       fundamental to justifying the PCN issued.
       >
       >
       > 6. Misleading and Predatory Tactics
       >
       > The BPA Code of Practice prohibits operators from using
       predatory tactics to issue PCNs. The unclear and insufficient
       signage, coupled with the use of ANPR technology without proper
       notification, constitutes misleading and predatory behaviour
       aimed at ensnaring unsuspecting drivers.
       >
       > Legislative Reference:
       >
       > BPA Code of Practice, Section 14: This section prohibits the
       use of predatory tactics and requires transparency in
       enforcement practices.
       >
       > 7. Failure to Respond to Appeal Points
       >
       > In their rejection letter, Group Nexus did not address the
       specific points raised in my initial appeal, particularly the
       failure to comply with PoFA 2012 requirements. This demonstrates
       a lack of proper consideration and due process in handling
       appeals, as required by both PoFA and the BPA Code of Practice.
       >
       > Legislative Reference:
       >
       > BPA Code of Practice, Section 22: This section requires
       operators to respond to all points raised in an appeal
       comprehensively and fairly.
       >
       > Conclusion
       >
       > Given the multiple failures by Group Nexus to adhere to
       statutory requirements and BPA guidelines, the Parking Charge
       Notice issued is invalid. I request POPLA to consider the clear
       breaches outlined above and cancel the Parking Charge Notice
       accordingly.
       >
       > Yours faithfully,
       >
       >
       >
       >
       >
       >
       >
       > [quote author=b789 link=topic=2166.msg28469#msg28469
       date=1720018474]
       > Not unexpected. You are dealing with intellectually
       malnourished scammers. They have completely ignored the fact
       that their NtK failed to fully comply with the requirements of
       PoFA and so the keeper cannot e liable for the PCN.
       >
       > The POPLA code is actually valid for 33 days from the date of
       the appeal rejection, not the stated 28 days. However, there is
       no other advantage to delaying the POPLA appeal but you do have
       a bit more time to prepare it and show us for critique before
       sending it.
       >
       > You should appeal as the keeper and list all the points you
       wil be appealing on and the expand on each point individually.
       The primary point should be that the operator has failed to
       fully comply with all the requirements of PoFA to be able to
       hold the keeper liable. The second point would be that the
       operator has not provided any evidence that the person the PCN
       was issued to was the driver.
       >
       > The points will be, but not limited to,
       >
       > (1) Failure to adhere to the requirements of Schedule 4 of the
       Protection of
       > Freedoms Act 2012 (PoFA)
       > (2) The operator has not shown that the individual who it is
       pursuing is in fact the driver who may have been potentially
       liable for the charge
       > (3) Inadequate signage leading to failure to adhere to PoFA
       2012 and breach of the BPA Code of Practice
       > (4) No evidence of landholder authority
       > (5) Failure to comply with the BPA CoP General Principles for
       ANPR
       >
       --- End Quote ---
       [/quote]
       #Post#: 29252--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: b789
       Date: July 9, 2024, 8:58 am
       ---------------------------------------------------------
       What is your rush to send the POPLA appeal? What you have shown
       us is weak. You should list all the points first and then expand
       on each point with much more detail.
       Where have you stated that you are appealing as the keeper only
       and declining to identify the driver? You have to lead the POPLA
       assessor by the nose over each and every point.
       For the first point, you need to explain better why the NtK has
       failed to fully comply with all the requirements of PoFA. You
       state the date of the alleged parking event and the date the NtK
       was deemed delivered without explaining what PoFA says about
       this. You must explain the process and how the date of service
       is calculated. It is calculated as having been delivered 2
       working days after the date of issue. Show the calculation of
       the dates to prove it was delivered on day 15 and therefore the
       NtK does not fully comply with all the requirements of PoFA and
       so the keeper cannot be liable, only the driver. As you are the
       keeper and you have declined to identify the driver, you cannot
       be liable for the charge.
       The same applies for all your points. They need much more "meat
       on the bone". Do a search. I have provided some examples of
       POPLA appeals over the last few days which you can get some
       inspiration from.
       #Post#: 29253--------------------------------------------------
       Re: Parking Charge Notice Private Car Park - Crown Wharf Retail
       Park, WS2 Walsall
   DIR By: b789
       Date: July 9, 2024, 9:10 am
       ---------------------------------------------------------
       Here is an example of a section on landowner authority:
       4. No evidence of landholder authority
       
       The operator is also put to strict proof, by means of
       contemporaneous and unredacted evidence, of a chain of authority
       flowing from the landholder of the "relevant land" to the
       operator. It is not accepted that the operator has adhered to
       the landholder's definitions, exemptions, grace period, hours of
       operation, etc. and any instructions to cancel charges due to
       complaints. There is no evidence that the freeholder authorises
       this operator to issue parking charges or what the land
       enforcement boundary and start/expiry dates are, nor whether
       this operator has standing to enforce such charges in their own
       name rather than a bare licence to act as an agent ‘on behalf
       of’ the landowner.
       The operator is put to strict proof of full compliance with the
       BPA Code of Practice As this operator does not have proprietary
       interest in the “relevant land” then I require that they produce
       an unredacted copy of the contract with the landowner. The
       contract and any 'site agreement' or 'User Manual' setting out
       details including exemptions - such as any 'genuine customer' or
       'genuine resident' exemptions or any site occupier's 'right of
       veto' charge cancellation rights - is key evidence to define
       what this operator is authorised to do and any circumstances
       where the landowner/firms on site in fact have a right to
       cancellation of a charge. It cannot be assumed, just because an
       agent is contracted to merely put some signs up and issue
       Parking Charge Notices, that the agent is also authorised to
       make contracts with all or any category of visiting drivers
       and/or to enforce the charge in court in their own name (legal
       action regarding land use disputes generally being a matter for
       a landowner only). Witness statements are not sound evidence of
       the above, often being pre-signed, generic documents not even
       identifying the case in hand or even the site rules.
       A witness statement might in some cases be accepted by POPLA but
       in this case I suggest it is unlikely to su&#64259;ciently
       evidence the definition of the services provided by each party
       to the agreement. Nor would it define vital information such as
       charging days/times, any exemption clauses, grace periods (which
       I believe may be longer than the bare minimum times set out in
       the BPA CoP) and basic information such as the land boundary and
       bays where enforcement applies/does not apply.
       Not forgetting evidence of the various restrictions which the
       landowner has authorised can give rise to a charge and, of
       course, how much the landowner authorises this agent to charge
       (which cannot be assumed to be the sum on a sign because
       template private parking terms and sums have been known not to
       match the actual landowner agreement). Paragraph 7 of the BPA
       Code of Practice defines the mandatory requirements and I put
       this operator to strict proof of full compliance:
       [indent]7.2 If the operator wishes to take legal action on any
       outstanding parking charges, they must ensure that they have the
       written authority of the landowner (or their appointed agent)
       prior to legal action being taken.
       7.3 The written authorisation must also set out:
       [indent](a) the definition of the land on which you may operate,
       so that the boundaries of the land can be clearly defined
       (b) any conditions or restrictions on parking control and
       enforcement operations, including any restrictions on hours of
       operation
       (c) any conditions or restrictions on the types of vehicles that
       may, or may not, be subject to parking control and enforcement
       (d) who has the responsibility for putting up and maintaining
       signs
       (e) the definition of the services provided by each party to the
       agreement[/indent][/indent]
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