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       #Post#: 24903--------------------------------------------------
       Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: mooney11
       Date: June 4, 2024, 5:04 am
       ---------------------------------------------------------
       Hello,
       Yesterday I returned to my car to find a ticket on the window. I
       was parked in total for approximately 25 minutes in a residents
       bay in order to load my car but was observed for 5 minutes
       (14.44 - 14.49) and received a PCN as a result.
       Details:
       I run a small business that distributes leaflets and magazines
       to homes in Swindon. I'd received a call from one of my
       deliverers, Nick, that he had injured his knee and was unable to
       finish his delivery round so I had arranged to pop over to his
       house on Clifton Street around 2.30pm-ish to collect any
       magazines etc that they still had left to deliver so that they
       could be given to someone else to finish.
       If I'm lucky I can often get a parking spot right outside his
       house, meaning I can leave the boot/doors open and I'm in and
       out in a jiffy. On this occasion however I could not park
       outside his house so had to park further up, on the opposite
       side of the street. For context, I had to collect a load of
       magazines - around 1,000 in total, plus accompanying leaflets.
       The magazines are quite heavy and are bundled into 50's when
       they arrive to my unit each month, and I'll usually carry no
       more than 4-5 bundles in one go. Leaflets and other materials I
       spend time pre-bundling myself and putting in cardboard boxes.
       Most deliverers collect their rounds from my unit, however those
       who do not drive will require a drop off and most deliverers
       will de-bundle and prep their materials and delivery bags at
       home.
       I did about three runs to the car initially with the magazines
       that were still bundled into 50's which only took a couple of
       minutes, before returning to Nick's house to deal with the rest.
       As my car was out of sight of Nick's front door being parked
       further up the road, and I knew I'd be in his house dealing with
       the other materials for a good few minutes, I had closed the
       boot. The other materials had been broken down and organised by
       Nick for delivery, meaning all the leaflets and magazines were
       collated and no longer in their original bundles so it took a
       few minutes to sort through them, organise them and put them
       into cardboard boxes so that I could get them back to the car.
       We had a very brief chat to go over which streets still needed
       to be delivered to etc and that was that. I wasn't watching the
       clock but I imagine dealing with this took around 15 minutes or
       so. Once the last of the materials had been organised I did a
       couple more trips to the car, got in, checked my phone for a
       minute or so and then set off. I got about a few metres up the
       road before noticing there was a ticket on my windscreen. I
       pulled over, grabbed the ticket, read it and then checked the
       time on my dash and it was 2.59pm.
       This is actually the second time this exact scenario has
       happened to me (the first being when moving house, I'd left the
       rental van unattended and close for a just a few minutes whilst
       in the middle of loading only to return to a ticket). I did not
       contest that first one as it seemed more hassle than the £35 was
       worth but if I can contest this one I'd welcome your help.
       Thanks
       #Post#: 24905--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: mooney11
       Date: June 4, 2024, 5:14 am
       ---------------------------------------------------------
       PCN attached
       [attachment deleted by admin]
       #Post#: 24907--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: H C Andersen
       Date: June 4, 2024, 5:25 am
       ---------------------------------------------------------
       The rear of the PCN pl.
       A GSV would help.
       Is it a 'resident's etc.' or a 'permit' bay?
       #Post#: 24909--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: mooney11
       Date: June 4, 2024, 6:05 am
       ---------------------------------------------------------
       Rear of PCN (thought I'd attached already!) attached and GSV:
  HTML https://maps.app.goo.gl/9QQyeW9R41acefFB8
       [attachment deleted by admin]
       #Post#: 24911--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: fraser.mitchell
       Date: June 4, 2024, 6:22 am
       ---------------------------------------------------------
  HTML https://tro.trafficpenaltytribunal.gov.uk/TRO/Swindon/2021-Consolidation-Order-Sealed-together-with-attachments.pdf
       Assuming there is a loading exemption, you should submit reps on
       that basis, also listing the goods being loaded, with bulk and
       weight.
       I assume you've loaded here before without a problem. There must
       be a loading exemption or else nobody would be able to make
       deliveries, or collect goods.
       #Post#: 24915--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: H C Andersen
       Date: June 4, 2024, 7:01 am
       ---------------------------------------------------------
       OP, thanks.
       As regards the sequence of events, the CEO issued the PCN
       because it was parked without displaying a valid permit and an
       exempt activity was not observed.
       The CEO is not saying that such an activity was not taking
       place, simply none was seen in the observation period.
       Therefore, as Article 10(9) exempts 'active' loading your reps
       need to address this requirement.
       On a personal note, I dislike the use of contravention 12 for
       what appears to be a simple permit bay. Note that there is no
       such defined item as a 'resident's permit', only 'permits', and
       as the bay doesn't appear to be shared use IMO use of
       contravention 12 is wrong and misleading e.g. a 'permit' is
       defined as 'any ..permit' issued by the council. These include
       'family carers' and 'contractors' and probably doctors and a few
       others other than resident's. So how would the driver of a
       vehicle whose owner holds of one of these know how to respond to
       a claim that they did not display a resident's permit!
       #Post#: 25344--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: ivanleo
       Date: June 8, 2024, 6:41 pm
       ---------------------------------------------------------
       [member=543]mooney11[/member] this should be a simple
       representation based on the fact that you were loading. You will
       need some supporting evidence, can you show some evidence about
       the existence of your business (such as a website, brochure or
       whatever else), a record of the delivery round (presumably Nick
       is given a route), and screenshots of any texts or whatsapp
       messages from Nick informing you of his predicament?
       We always recommend posting a draft on here in the first
       instance.
       #Post#: 25389--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: mooney11
       Date: June 9, 2024, 10:50 am
       ---------------------------------------------------------
       Thanks all for your responses.
       --- Quote ---
       > [member=543]mooney11[/member] this should be a simple
       representation based on the fact that you were loading. You will
       need some supporting evidence, can you show some evidence about
       the existence of your business (such as a website, brochure or
       whatever else), a record of the delivery round (presumably Nick
       is given a route), and screenshots of any texts or whatsapp
       messages from Nick informing you of his predicament?
       --- End Quote ---
       I can easily evidence the existence of the business, and you're
       correct that a route map which includes the materials to be
       delivered, the date of issue and the deliverer's (in this case
       Nick) full name, address and contact number. I also have a voice
       message from him that same morning that I should be able to
       download from my phone - it's vague, says he has bad news and
       can I call him back - and I have a text message from today
       checking in on him asking how his knee is (not good at all!). I
       would also be able to weigh the materials as per a previous
       posters' suggestion and have been picking up and dropping off to
       Nick for almost 10 years without issue.
       #Post#: 25756--------------------------------------------------
       Re: Swindon (Clifton Street) PCN, code 12: Parked in residents
       parking zone without permit
   DIR By: ivanleo
       Date: June 12, 2024, 5:29 pm
       ---------------------------------------------------------
       [member=543]mooney11[/member] as I said, it's a good idea to
       post a draft of your representation on here in the first
       instance.
       Also please give us the number plate so we can do some basic
       checks.
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