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#Post#: 24187--------------------------------------------------
Paybyphone app froze
DIR By: Yugga
Date: May 27, 2024, 11:53 pm
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I parked on street on saturday (lewisham council) as I often do
and thought id paid using the paybyphone app.
I was surprised to find q pcn on my windscreen when i returned.
When I looked at my phone I saw that the app had frozen with a
weird block on it after I hit pay with google pay.
I have taken a screenshot.
Advice please. Simply appeal the usual route and give full facts
or is there a better option?
#Post#: 24209--------------------------------------------------
Re: Paybyphone app froze
DIR By: fraser.mitchell
Date: May 28, 2024, 3:52 am
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Please read this and update your post accordingly
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
--- Quote ---
> ....and thought id paid using the paybyphone app.
--- End Quote ---
When I use PbP here in Crewe and Nantwich, I don't leave the car
park before I have had confirmation of parking and payment. I
even get an email. Reading your narrative, it would seem you set
the app in motion, and walked off the car park without checking.
Not good practice, I'm afraid as the signal strength of your
mobile network could have gone down or even be non-existent
whilst the app is processing, so it will fail.
#Post#: 24522--------------------------------------------------
Re: Paybyphone app froze
DIR By: ivanleo
Date: May 30, 2024, 6:17 pm
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[member=1865]Yugga[/member] as above you need to read the
guidance here
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/paybyphone-app-froze/<br
/>and update your post accordingly, otherwise we cannot give you
any meaningful advice.
#Post#: 26711--------------------------------------------------
Re: Paybyphone app froze
DIR By: Yugga
Date: June 19, 2024, 8:24 am
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Lewisham Code 12 S. Parked without Permit
I parked on street on a saturday (lewisham council) as I often
do and thought id paid using the paybyphone app.
I was surprised to find a pcn on my windscreen when i returned.
When I looked at my phone I saw that the app had frozen with a
weird block on it after I hit pay with google pay.
I have appealed but rejected. Any advice appreciated. Was a
genuine mistake but appreciate ive probably made a mistake
appealing the way I have and may not be much left to do but
pay!!
HTML https://i.imgur.com/r30CF28.jpeg
HTML https://i.imgur.com/DA1EWrJ.jpeg
HTML https://i.imgur.com/Vjm1w68.jpeg
#Post#: 26723--------------------------------------------------
Re: Paybyphone app froze
DIR By: John U.K.
Date: June 19, 2024, 9:42 am
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Please show us your rejected challenge.
#Post#: 26817--------------------------------------------------
Re: Paybyphone app froze
DIR By: ivanleo
Date: June 19, 2024, 5:56 pm
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[member=1865]Yugga[/member] please show us the screenshot, and
also a copy of your challenge.
These are the council photos:
HTML https://i.imgur.com/3o2Nr8F.jpeg
HTML https://i.imgur.com/pcdioG4.jpeg
HTML https://i.imgur.com/bHSfmRX.jpeg
HTML https://i.imgur.com/nSrdPfo.jpeg
HTML https://i.imgur.com/K1pKVOn.jpeg
HTML https://i.imgur.com/gfz97Ec.jpeg
HTML https://i.imgur.com/kqnD5ko.jpeg
HTML https://i.imgur.com/xPsq1Fj.jpeg
HTML https://i.imgur.com/g05sb86.jpeg
However what is interesting is this:
HTML https://i.imgur.com/JaEAmef.png
You've cut-off the date of the rejection letter, when was it
issued please?
We may well have an unlawful threat of a charge certificate.
#Post#: 27128--------------------------------------------------
Re: Paybyphone app froze
DIR By: Yugga
Date: June 22, 2024, 10:42 am
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rejection letter dated 11 June. appeal below 10 June. Need to
decide whether to pay or further fight this weekend really so
final call for advice. thanks all. sorry images cant be clearer
HTML https://i.imgur.com/AXE4VaP.jpeg
HTML https://i.imgur.com/EL0AQaa.jpeg
HTML https://i.imgur.com/R5Zzls6.jpeg
#Post#: 27217--------------------------------------------------
Re: Paybyphone app froze
DIR By: Yugga
Date: June 23, 2024, 5:31 am
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[member=1]cp8759[/member] [member=5]John U.K.[/member] see
above. Thankyou
#Post#: 27218--------------------------------------------------
Re: Paybyphone app froze
DIR By: ivanleo
Date: June 23, 2024, 5:41 am
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--- Quote from: Yugga link ---
>
>
HTML https://i.imgur.com/EL0AQaa.jpeg
>
--- End Quote ---
What's that white line in the middle of the screen?
#Post#: 27220--------------------------------------------------
Re: Paybyphone app froze
DIR By: Yugga
Date: June 23, 2024, 5:55 am
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No idea. Just hung there [member=1]cp8759[/member]
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