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#Post#: 23993--------------------------------------------------
Rogue council failing to take discounted PCN payment to charge
you more
DIR By: Londonian001
Date: May 27, 2024, 8:17 am
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We all know that Croydon council is broke and cash-strapped and
there have been several attempts to use motorists as cash cows
to pay off their debts (they have publicly said this as part of
their strategy). Living in south London, I had the misfortune of
driving through this dreaded borough and made a wrong turn into
an LTN and got the £65 fine. I paid this well within the 2 weeks
discounted period (well at least I thought I had).
Knowing that I’ve paid, I didn’t bother to chase payment
confirmation, thinking my statement will show it anyway, I then
went on holiday for 2 weeks and it was the last thing on my
mind.
However, the council did not claim the money from my bank in the
following days and has now sent me a £195 charge for failing to
pay. Annoyingly, the bank can’t prove the payment was attempted
if the council (the merchant) don’t claim the money and all I
have as proof is my internet browsing history showing my step by
step payment process on the date I thought I had paid.
Apparently, the Croydon council is known for using trickery like
this on PCNs, and there have been several reports in their local
papers:
HTML https://www.google.com/amp/s/insidecroydon.com/2024/02/14/council-finally-cancels-dodgy-tickets-issued-during-pcn-fiasco/amp/
HTML https://www.google.com/amp/s/insidecroydon.com/2024/02/03/pcn-fiasco-council-has-failed-to-cancel-single-ticket-in-a-week/amp/
HTML https://www.google.com/amp/s/insidecroydon.com/2024/01/22/kerrr-ching-unsuspecting-drivers-hit-with-no-notice-190-fines/amp/
So my question is what recourses are available to me, now the
council has said it is outside the appeal period, I doubt they
will accept my web browsing history as proof. This is so unfair
and given their history, I firmly believe Croydon council did
this on purpose to extract more cash from me.
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#Post#: 24066--------------------------------------------------
Re: Rogue council failing to take discounted PCN payment to
charge you more
DIR By: John U.K.
Date: May 27, 2024, 12:07 pm
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Please post up all sides of the CC.
See
HTML https://www.ftla.uk/civil-penalty-charge-notices-(councils-tfl-and-so-on)/read-this-first-before-posting-your-case!-this-section-is-for-council-tfl-dartme/
Any media reports later than February? I suspect you may have to
pay and have recourse to Council complaints procedure, and
perhaps relevant counmcillor(s) and/or media, but see what the
experts here have to say.
#Post#: 24172--------------------------------------------------
Re: Rogue council failing to take discounted PCN payment to
charge you more
DIR By: ivanleo
Date: May 27, 2024, 5:53 pm
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You need to go back to the bank, I've had this sort of nonsense
before, see this case
HTML https://drive.google.com/file/d/1OSwPi_VkWq5ozYtEITmnxC6vFJjsJ_qW/view
They will definitely have an audit trail of all attempted
transactions. If you think about it if they detect fraud on your
card and block it, no payments will go through on your statement
but the bank will still have a record of what's happened.
#Post#: 24190--------------------------------------------------
Re: Rogue council failing to take discounted PCN payment to
charge you more
DIR By: John U.K.
Date: May 28, 2024, 1:49 am
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[member=1]cp8759[/member] How does the OP, having received the
CC (and then, presumably, will come the OfR) get to the
Tribunal?
#Post#: 24199--------------------------------------------------
Re: Rogue council failing to take discounted PCN payment to
charge you more
DIR By: mdann52
Date: May 28, 2024, 2:58 am
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I can't see a route to the tribunal, for Moving Traffic in
London the ground of "PCN was paid" doesn't seem to be valid
grounds to submit a SD.
I think CP was saying to pay the Charge Certificate and submit a
formal complaint to the council to get reimbursed, however.
OP - do you have email confirmation that payment was completed?
That seems to be the key bit of evidence in the case CP linked
above
#Post#: 24204--------------------------------------------------
Re: Rogue council failing to take discounted PCN payment to
charge you more
DIR By: ivanleo
Date: May 28, 2024, 3:28 am
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I'm not sure I'd pay the CC but obviously the evidence from the
bank is crucial. I'd expect the council to accept the £65
payment on receipt of that evidence, but as above this would
require a formal complaint.
With no evidence from the bank, there's no route to anything
other than paying the full amount demanded.
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