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       #Post#: 25441--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: DWMB2
       Date: June 9, 2024, 6:27 pm
       ---------------------------------------------------------
       --- Quote from: H C Andersen link ---
       >
       > ..you're off to court
       >
       --- End Quote ---
       With UKPC, more likely "off to receive a Claim Form only for
       them to discontinue at the last minute".
       #Post#: 25459--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: H C Andersen
       Date: June 10, 2024, 2:05 am
       ---------------------------------------------------------
       This may well be so, but as regards the legal process the OP
       should be aware.
       As regards possibilities and probabilities..OP some PPCs are
       more litigious than others and as with the stock market, past
       performance is not necessarily an accurate indicator of the
       future.
       #Post#: 25460--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: b789
       Date: June 10, 2024, 2:25 am
       ---------------------------------------------------------
       --- Quote from: b789 link ---
       >
       > Can you evidence that you were out of the country between the
       dates of the first NtK (plus 2 working days) and the 28th day
       after that? If so, you can complain (not appeal) to UKPC and
       request that they reissue the original NtK and restart the
       clock, thus allowing you to appeal. There is clause in the
       latest edition of the BPA CoP 23.8 that states they must reissue
       and restart the process if you can evidence that you (the
       addressee) could not have appealed within the original 28 day
       window. If you can and they don’t, a complaint to the BPA is in
       order.
       >
       --- End Quote ---
       You were advised to complain, not appeal about the reason you
       could not appeal within the required timeframe. I suggest you do
       that right now. Emphasise that it is NOT an appeal and emphasise
       that it IS a complaint.
       Of course UKPC are not going accept that as an appeal. Before
       you can complain about this to the BPA, you have to exhaust the
       complaints procedure with UKPC.
       In the meantime, just ignore any and all final reminders or debt
       collection letters. They are powerless to do anything and
       nothing will happen.
       If the above complaint doesn’t get the PCN re-issued or a POPLA
       code, then it will end up as a court claim, either directly from
       UKPC or through DCB Legal. It matters not which. It is easily
       defended and is 99% sure to end up as a discontinuation.
       #Post#: 25575--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: Keeper
       Date: June 11, 2024, 4:55 am
       ---------------------------------------------------------
       My apologies, I thought I was supposed to first appeal and then
       complain - in any case I have now complained the that PoC hasn't
       been followed and said that if not resolved I will escalate to
       the BPA.
       Will update when I hear back :)
       Thanks again to all
       #Post#: 25577--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: b789
       Date: June 11, 2024, 5:07 am
       ---------------------------------------------------------
       PoC = Particulars of Claim. You meant CoP = Code of Practice.
       You'll deal with PoC later if they don't re-issue the NtK.
       #Post#: 28314--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: Keeper
       Date: July 2, 2024, 6:50 am
       ---------------------------------------------------------
       Time for an update!
       On 26th June I received a letter from QDR solicitors giving me a
       further 14 days to pay, after which they threatened that they'd
       begin court action.
       Today I received an email back from UKPC complaints
       --- Quote ---
       > Good afternoon,
       > Thank you for your email.
       > Please be advised we have reviewed your appeal and can confirm
       the charge has been cancelled.
       > Thank you for your understanding.
       > Kind Regards
       > Complaints Department
       > UK Parking Control
       > PO Box 1608
       > High Wycombe
       > HP12 9FN
       --- End Quote ---
       Very happy with that result, many thanks all for your help
       #Post#: 28316--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: DWMB2
       Date: July 2, 2024, 6:54 am
       ---------------------------------------------------------
       Excellent result - they caved in even earlier than normal.
       Thanks for the update.
       #Post#: 28335--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: b789
       Date: July 2, 2024, 10:39 am
       ---------------------------------------------------------
       --- Quote from: Keeper link ---
       >
       > Time for an update!
       >
       > On 26th June I received a letter from QDR solicitors giving me
       a further 14 days to pay, after which they threatened that
       they'd begin court action.
       >
       > Today I received an email back from UKPC complaints
       >
       >
       > [quote]Good afternoon,
       > Thank you for your email.
       > Please be advised we have reviewed your appeal and can confirm
       the charge has been cancelled.
       > Thank you for your understanding.
       > Kind Regards
       > Complaints Department
       > UK Parking Control
       > PO Box 1608
       > High Wycombe
       > HP12 9FN
       --- End Quote ---
       Very happy with that result, many thanks all for your help
       [/quote]
       Good news. However, be aware that the right hand may not be
       aware of what the left hand is doing.
       QDR were being mendacious by telling you that if you didn't pay
       within 14 days that they would begin court action. Firstly, they
       would have had to have been instructed by UKPC to act on their
       behalf and they would be required by the Pre Action Protocols
       (PAP) to have served you with at least 30 days notice to either
       pay before they could initiate court action. So, the QDR letter
       was nothing more than a debt collection letter which, as already
       advised, should be ignored.
       Thankfully, UKPC have realised that they were obliged under the
       latest version of the CoP they had to either reissue the PCN and
       start the clock again or, as they have done in this case, cancel
       it. By cancelling it, they have saved themselves at least £35 in
       court fees that they usually end up paying by letting their PCNs
       get to Plan D.
       #Post#: 28368--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: Keeper
       Date: July 2, 2024, 2:05 pm
       ---------------------------------------------------------
       QDR also said "we will ask the court to order that you pay our
       client's legal costs."
       They can ask all they like but my understanding is that for
       small claims (which this would fall under), the court will not
       award costs, unless it is punitive.
       #Post#: 28371--------------------------------------------------
       Re: UKPC NTK - No Permit - Hook Rise, Chessington
   DIR By: b789
       Date: July 2, 2024, 2:31 pm
       ---------------------------------------------------------
       QDR were acting as a debt collector. You will have been advised
       to completely ignore any debt collection notice as they will use
       language designed to get all the low-hanging fruit on the
       gullible tree to poop their pants and pay up.
       If you're feeling particularly aggrieved and want to try and get
       some revenge, you could try and report QDR to the SRA. The
       conduct of solicitors is governed by strict professional and
       ethical standards and they should not use misleading or
       intimidating language.
       Make a complaint to the Solicitors Regulation Authority (SRA).
       As QDR Solicitors have made threats that are not aligned with or
       breach legal procedures (such as implying that more than the
       fixed costs can be claimed in small claims court), this can be
       reported to the SRA.
       The SRA can investigate if QDR's behaviour is deemed
       unprofessional or misleading. This won't be the first complaint
       they will have received about this firm of bottom-dwelling
       solicitors and failed legal wannabes.
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