DIR Return Create A Forum - Home
---------------------------------------------------------
FreeTrafficLegalAdvice
HTML https://ftla.createaforum.com
---------------------------------------------------------
*****************************************************
DIR Return to: Civil penalty charge notices (Councils, TFL and so ...
*****************************************************
#Post#: 57020--------------------------------------------------
Re: RE: LBN Code 53J Entering Pedestrian Zone - Charge
Certificate
DIR By: ivanleo
Date: February 6, 2025, 5:12 pm
---------------------------------------------------------
--- Quote from: cp8759 link ---
>
> [member=177]Iaali2[/member] make a Subject Access Request
HTML https://ico.org.uk/for-the-public/getting-copies-of-your-information-subject-access-request/<br
/>to InformationRightsTeam@newham.gov.uk asking for a copy of
all
correspondence issued by the council in respect of the PCN.
>
--- End Quote ---
[member=177]Iaali2[/member] have you done this? If not, do it
now.
#Post#: 57031--------------------------------------------------
Re: RE: LBN Code 53J Entering Pedestrian Zone - Charge
Certificate
DIR By: Iaali2
Date: February 6, 2025, 11:41 pm
---------------------------------------------------------
[member=1]cp8759[/member] Thank you.. Have raised the SAR
yesterday.
#Post#: 57777--------------------------------------------------
Re: RE: LBN Code 53J Entering Pedestrian Zone - Charge
Certificate
DIR By: Iaali2
Date: February 12, 2025, 4:35 am
---------------------------------------------------------
Dear xxxxx xxxxxx xxxxxx
Response to your complaint 37732816
Thank you for your complaint received on 11 February 2025.
I am xxxxx xxxxxx, Debt Recovery Team Leader for Parking
Services and I have been assigned this complaint.
This relates to PCN number PN74869085 and the handling of the
PCN since the Traffic Enforcement Centre (TEC) issued a Revoking
Order.
I can see that the TEC issued a Revoking Order on 24 June 2024
after you filed a Statutory Declaration under Grounds 1 "I did
not receive the PCN".
The Revoking Order states that the Charge Certificate and Order
for Recovery be cancelled, however this does not cancel the PCN
and that the Enforcement Authority may well take further action
on it. The Enforcement Authority should contact you as soon as
possible if it intends to do so.
At this point I must make you aware that Newham Council did not
receive the Court papers from the TEC until 19 August 2024,
almost 2 months after the date of the order. For this reason
Newham Council can not be responsible for any delay in
processing this order.
Newham Council re-served the PCN to you on 21 August 2024, 2
days after becoming aware of it.
The PCN was served to the same address we had served all
previous notices to, and the same address you supplied tot he
TEC as your place of residence.
We then received a formal representation from you on 05
September 2024 via the online service. the reason for disputing
the PCN is not something we cover in under the complaints
procedure as there is a Statutory Appeals Procedure set under
Government Legislation for this. However, I have seen that you
did make it clear that you had moved address.
Unfortunately the responding officer failed to acknowledge this
and then served their response, the Rejection Notice on 20
September 2024 to your old address. All other notices were also
sent to the old address.
This was an error on the part of the responding officer. They
should have wrote back to you explaining that due to the change
of address we would be re-serving the PCN to your new address
this allowing you 28 days to make a new representation.
In light of this error only i uphold this complaint. I have
liaised with OneSource and requested that the warrant be
returned. OneSource should not contact you again in respect of
this PCN.
Once returned the PCN will be cancelled due to an internal
processing error.
Lastly, I am aware that you have made an Access request (ref.
37655721) for information about this PCN. You will receive a
separate response from the Councils Freedom of Information team
in respect of this.
If you are not happy with the outcome
If you feel the issue still remains unresolved you may ask for
the Corporate Complaints Team to review the situation.
Please email corporate.complaints@newham.gov.uk to explain what
you are not happy about. Please specify which aspects of your
complaint have not been addressed. Another Officer in the
Corporate Complaints Team will then independently Review your
complaint and consider solutions.
#Post#: 57779--------------------------------------------------
Re: RE: LBN Code 53J Entering Pedestrian Zone - Charge
Certificate
DIR By: Hippocrates
Date: February 12, 2025, 4:45 am
---------------------------------------------------------
Once returned the PCN will be cancelled due to an internal
processing error.
#Post#: 57842--------------------------------------------------
Re: RE: LBN Code 53J Entering Pedestrian Zone - Charge
Certificate
DIR By: ivanleo
Date: February 12, 2025, 11:24 am
---------------------------------------------------------
[member=177]Iaali2[/member] just FYI there is no requirement to
redact the names of council officers, that particular chap has
featured on here before.
#Post#: 57845--------------------------------------------------
Re: RE: LBN Code 53J Entering Pedestrian Zone - Charge
Certificate
DIR By: Iaali2
Date: February 12, 2025, 11:42 am
---------------------------------------------------------
Thanks again for all your help.. you guys are amazing.
I weren't sure regarding the names. But it's a great result
after all the stress they gave with the debt recovery agencies
persistent messages.
*****************************************************
Page 4 of 4
DIR Previous Page