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#Post#: 19566--------------------------------------------------
Re: Hotel denied rooms with a confirmed payment and reservation.
Advice on what should be done next time?
DIR By: sparx
Date: April 12, 2024, 10:32 am
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--- Quote from: andy_foster link ---
>
>
> Conning you into believing that you were booking a room, as
opposed to the possibility of a room if enough customers failed
to turn up, is potentially a misleading trading practice
(CPUTR), if the average consumer might not have booked if they
were aware of the scam.
>
--- End Quote ---
Is this not what airlines do (or at least, what I'm led to
believe they do, it might just be a USA thing?) - overbook seats
because they know some people won't turn up?
#Post#: 19567--------------------------------------------------
Re: Hotel denied rooms with a confirmed payment and reservation.
Advice on what should be done next time?
DIR By: slapdash
Date: April 12, 2024, 10:44 am
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Yes, there are also some regulations that apply when you get
denied. There are international regulations and some have their
own (eg Europe).
#Post#: 19570--------------------------------------------------
Re: Hotel denied rooms with a confirmed payment and reservation.
Advice on what should be done next time?
DIR By: guest968
Date: April 12, 2024, 11:37 am
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--- Quote from: sparxy link ---
>
> Is this not what airlines do (or at least, what I'm led to
believe they do, it might just be a USA thing?) - overbook seats
because they know some people won't turn up?
>
--- End Quote ---
Yup. They even used to do it on Concorde. I once flew from
JFK to LHR on Concorde, and they needed 2 people to give up
their seats.
The inducement they offered was:
[*] Guaranteed seats on the next day's flight, and as this was a
Sunday and the Monday was a Bank Holiday, that would have been
OK for a lot of people
[*] Hotel accommodation in NY for the night (and I bet it
wouldn't have been a flea-pit)
[*] Travel vouchers on BA to the value of 2 one-way Concorde
flights.
There was an unseemly stampede of people towards the desk.
#Post#: 19601--------------------------------------------------
Re: Hotel denied rooms with a confirmed payment and reservation.
Advice on what should be done next time?
DIR By: ivanleo
Date: April 12, 2024, 6:17 pm
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--- Quote from: Southpaw82 link ---
>
> Sue in small claims - lose - appeal to a Circuit Judge - win -
no case law.
>
--- End Quote ---
This is a genuine question, is the decision of a Circuit Judge
not binding on District Judges? If not it would seem a bit odd,
given the judicial hierarchy?
#Post#: 19603--------------------------------------------------
Re: Hotel denied rooms with a confirmed payment and reservation.
Advice on what should be done next time?
DIR By: andy_foster
Date: April 12, 2024, 6:29 pm
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A decision of a circuit judge would presumably be very
persuasive (or else) to DJs within that circuit, possibly
binding, but merely persuasive to DJs outside of that circuit.
[AIUI] An appeal from a circuit judge would be to a single judge
in the High Court (I know that an appeal from the DCJ is) - once
again no binding precedent - which is why HHJ Moloney directed
that Beavis was leapfrogged to the Court of Appeal.
#Post#: 19998--------------------------------------------------
Re: Hotel denied rooms with a confirmed payment and reservation.
Advice on what should be done next time?
DIR By: The Slithy Tove
Date: April 19, 2024, 8:57 am
---------------------------------------------------------
--- Quote from: sparxy link ---
>
> Is this not what airlines do (or at least, what I'm led to
believe they do, it might just be a USA thing?) - overbook seats
because they know some people won't turn up?
>
--- End Quote ---
In the days of only full-cost airlines this is/was common,
considering that a lot of bookings were on open/flexible
tickets, so there would always be a good number of no-shows.
With the advent of low-cost airlines where most tickets are
non-refundable and check-in can be up to a month in advance, I
suspect there are fewer no-shows. Putting Travelodge on the same
level of service as RyanAir, does the latter overbook in the
same way, and bump people? Even if they'd checked in (which is
probably the equivalent of calling the hotel to warn of late
arrival)?
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