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#Post#: 17237--------------------------------------------------
Newham Council - Charge Certificate
DIR By: chand
Date: March 13, 2024, 5:12 pm
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Dear All,
Received a charge certificate from Newham Council to pay £195
within 14 days. The background is as below.
1) 26 Oct 2023 PCN date : PCN PN74212058, reg:
EF59XOS,Contravention 53J , contravention date 16/10/2023
2) 27 Nov 2023 appeal sent and subsequently rejected ( don't
have copies )
3) 07 Feb 2024 : Online showed the pending amount to pay is £65
4) 07 Feb 2024 : Paid the outstanding balance £65 on the same
day. Sadly quoted incorrect PCN number ( input my old PCN
PN73285351, previous car reg: EF59XOS) )
5) 06 Mar 2024 : Received charge certificate
The current PCN account shows outstanding to pay £195. Whereas
the old PCN shows a credit of £65.
To summarise I have paid the full outstanding PCN ( charge
certificate) amount on 07 Feb 2024 but went into wrong account
because I haven't input the correct reference (PCN No.). The
other PCN account shows £65 in credit.
What can be done in this scenario to cancel the charge
certificate ?
Thanks for any suggestions.
[attachment deleted by admin]
#Post#: 17245--------------------------------------------------
Re: Newham Council - Charge Certificate
DIR By: fraser.mitchell
Date: March 13, 2024, 8:16 pm
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Contact Newham to tell them that due to a typing error, you
mistakenly paid for a previously paid PCN, instead of the PCN
you intended to pay. Point out that the previous PCN now shows
a surplus of £65, and ask them to cancel the CC and re-allocate
the surplus to the PCN you intended to pay.
If you paid on-line, I am quite astonished at how a correctly
programmed computer system allowed you to pay money to a PCN
that had already been paid.
#Post#: 18847--------------------------------------------------
Re: Newham Council - Charge Certificate
DIR By: chand
Date: April 2, 2024, 7:01 am
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Thanks for your advise on my request on the charge certificate
received from newham council. Spoke to the council and I was
told that they will pass the details to the other team to review
the case.
Subsequently I received a call from council and told that they
will adjust the accounts and cancel the charge certificate.
Thanks for your reply.
#Post#: 18867--------------------------------------------------
Re: Newham Council - Charge Certificate
DIR By: fraser.mitchell
Date: April 2, 2024, 11:58 am
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Thanks for letting us know what transpired.
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