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       #Post#: 18321--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: Sonu rocks
       Date: March 25, 2024, 8:19 pm
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       The appeal was as per below:
       ''The driver had parked as the child was feeling ill and wanted
       to throw up. The driver exited the car to see if her child had
       thrown up and to provide some water. In the meantime, the
       parking attendant (very trickily whilst looking elsewhere) took
       the pictures and he was in such a rush to take the pictures that
       he had not filled the column on the PCN where he had to mention
       the colour of the car. The pictures he took are very blurred
       (even the number plate is not clear) showing the intention and
       cruelty of the parking warden. The warden did not want to listen
       to anything when spoken to''.
       Please see below the rejection from the council
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       #Post#: 18332--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: fraser.mitchell
       Date: March 26, 2024, 4:23 am
       ---------------------------------------------------------
       It's the usual Fob-Off letter sent out in response to 99% of
       informal challenges, (probaably 100% !!), that totally ignores
       your representations. If it were me I'd follow 'cp8759's advice.
       #Post#: 18339--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: H C Andersen
       Date: March 26, 2024, 6:33 am
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       IMO, nothing in what you've said comes near 'an emergency'
       within the meaning of the Act, plus of course there's no
       independent evidence in support. In any event you could have
       pulled in to the side of the road. I would not risk the discount
       on this point but you can put it to the council and if you do I
       suggest you strip out the emotion and simply concentrate on the
       facts. In which respect what does 'The warden did not want to
       listen to anything when spoken to' mean?
       Did the driver speak to the CEO? Where did this take place? Did
       the driver show the CEO their child and try to explain? What did
       the CEO say? How was the PCN served e.g. by hand to the driver
       or on the vehicle? If this took place at the vehicle, then the
       CEO must have noticed the child etc..
       #Post#: 18445--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: Sonu rocks
       Date: March 27, 2024, 10:19 am
       ---------------------------------------------------------
       --- Quote from: H C Andersen link ---
       >
       > IMO, nothing in what you've said comes near 'an emergency'
       within the meaning of the Act, plus of course there's no
       independent evidence in support. In any event you could have
       pulled in to the side of the road. I would not risk the discount
       on this point but you can put it to the council and if you do I
       suggest you strip out the emotion and simply concentrate on the
       facts. In which respect what does 'The warden did not want to
       listen to anything when spoken to' mean?
       >
       > Did the driver speak to the CEO? Where did this take place?
       Did the driver show the CEO their child and try to explain? What
       did the CEO say? How was the PCN served e.g. by hand to the
       driver or on the vehicle? If this took place at the vehicle,
       then the CEO must have noticed the child etc..
       >
       --- End Quote ---
       The driver spoke with the CEO but he sneakily took pictures of
       the car and he saw the child sitting in the back. CEO quickly
       printed the ticket and placed it on the windscreen. CEO did this
       job within couple of minutes and left.
       #Post#: 18705--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: ivanleo
       Date: March 31, 2024, 3:57 pm
       ---------------------------------------------------------
       What a nonsense rejection, I'd definitely wait for the notice to
       owner.
       #Post#: 22689--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: Sonu rocks
       Date: May 16, 2024, 6:38 am
       ---------------------------------------------------------
       How long does the council have to issue NTO after they have
       rejected the appeal? or is there any timeframe they are legally
       abiding to notify the owner?
       #Post#: 22698--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: fraser.mitchell
       Date: May 16, 2024, 8:08 am
       ---------------------------------------------------------
       The statutory limit is 6 months, but the Statutory Guidance says
       this: -
       --- Quote ---
       > Issuing the notice to owner
       > If the penalty charge is not paid the enforcement authority
       may issue a notice to owner (NtO). The purpose of this is to
       ensure that the PCN was received by the vehicle owner and to
       remind the vehicle owner that the payment in full is now due
       and, if it is not paid within a further 28 days, it may be
       increased.
       >
       > The NtO may be issued 28 days after serving the penalty
       charge, and we expect authorities to send them within 56 days.
       The ultimate time limit, in exceptional circumstances, is 6
       months [footnote 33] from the ‘relevant date’. There should be a
       very good reason for waiting that long to serve an NtO. The
       regulations set out the information that the NtO must [footnote
       34] give.
       --- End Quote ---
       Section 87 of the Transport Management Act 2004 stipulates that
       local authorities must have regard to the information contained
       in this guidance. So, if they exceed the 56 days, they would be
       expected to explain why, and an adjudicator could decide their
       reason given for delay is not reasonable, and is an abuse of
       process.
       #Post#: 22704--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: Sonu rocks
       Date: May 16, 2024, 8:46 am
       ---------------------------------------------------------
       Thank you!
       So it has been 68 days since the date on the PCN. Does this mean
       if they send out the NTO now the owner can argue why they have
       take that long and that it is not valid unless they provide a
       strong reasoning?
       #Post#: 22708--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: fraser.mitchell
       Date: May 16, 2024, 9:15 am
       ---------------------------------------------------------
       Much depends on circumstances whether the NtO has been issued
       unfairly late in the process. On March 26th you posted their
       rejection of your informal representations against the PCN. So
       at the moment, I don't think you can use this argument, as it is
       only about a month and a hlaf since then.
       #Post#: 22731--------------------------------------------------
       Re: Hounslow Council PCN - Cecil road
   DIR By: H C Andersen
       Date: May 16, 2024, 12:26 pm
       ---------------------------------------------------------
       OP, the rejection letter seems to have disappeared.
       OP, can I check a couple of facts with you while we await the
       NTO.
       Did you leave the car at any time?
       What were you doing when the CEO arrived?
       The council's duty under the Traffic Management Act is 'to have
       regard'. If the council's policy is to endeavour to issue within
       56 days, then so be it.
       No-one can quantify when 'we did our best/staff shortages etc.'
       crosses the 'exceptional circumstances' threshold.
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