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#Post#: 15626--------------------------------------------------
Private parking fine - green parking - Slough Brunel way
DIR By: Haych
Date: February 13, 2024, 5:05 pm
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Hi all,
I am writing in regards to a private parking fine that I
recently got in Slough. The car park is managed by a green
parking.
My situation was that the older ticket was left on display
accidentally as the driver had been at the same place the day
before.
Secondly on the 31st, the date of the contravention, the driver
was planning to pay via the online system, However, what
happened was that the Ringgo website would show me an error when
trying to sign in using existing details or signing up using new
details.
The driver also called the company so they could pay by the
phone using the number provided on the signage within the car
park. However the system for some reason was also down over the
phone and the driver was not able to get through and instead
redirected to website.
I've shared the letter that I got with personal information
removed and screenshot evidence that the driver tried to
register and call on the day to try and get the parking pay and
display ticket
Here is the link to the pictures:
HTML https://imgur.com/a/e3Y0wHD
Is there any thing else I should say or do for appealing this
charge?
TIA
#Post#: 15762--------------------------------------------------
Re: Private parking fine - green parking - Slough Brunel way
DIR By: Haych
Date: February 16, 2024, 6:22 am
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Hi could anyone help with this as not long left to appeal
#Post#: 15763--------------------------------------------------
Re: Private parking fine - green parking - Slough Brunel way
DIR By: DWMB2
Date: February 16, 2024, 6:33 am
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Can we see the back of the notice?
The driver attempted to pay but was unable to... You have
mentioned Ringgo and phone payment, but there would also appear
to be machines given the driver had a ticket from the day
before, did they attempt to pay using the machine?
What did they do when they were unable to pay, did they leave,
or park anyway?
#Post#: 15765--------------------------------------------------
Re: Private parking fine - green parking - Slough Brunel way
DIR By: Haych
Date: February 16, 2024, 9:27 am
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Hello, pics have been updated to show back side of letter.
Driver decided to pay online/over the phone and hence left after
parking the car and pay for parking while travelling. Only to
realise that both online and over the phone would cause issues
resulting in inability to pay.
Driver was unable to come back after finding out this info as
was traveling
#Post#: 16141--------------------------------------------------
Re: Private parking fine - green parking - Slough Brunel way
DIR By: Haych
Date: February 23, 2024, 10:31 am
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I have had to appeal as I didn't get a response within the time
- I clarified in my appeal re the fact that the phone line was
directing me to the website and website was showing me an error
And secondly the point that I parked the day before too (not
overnightt) and forgot to take off the ticket from the
dashboard, hence this should not be classed as "expired ticket"
However, my appeal has been rejected and I have updated the
Imgur link with the response.
Any help would be appreciated
#Post#: 16151--------------------------------------------------
Re: Private parking fine - green parking - Slough Brunel way
DIR By: DWMB2
Date: February 23, 2024, 12:16 pm
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Do you have photos of the signage at the site?
Do you have a copy of your appeal?
I'll be honest, I'm struggling to find many avenues of appeal at
present. If there was a working pay and display machine on site
that you could have used then the fact Ringgo wasn't working is
unlikely to save you.
#Post#: 16173--------------------------------------------------
Re: Private parking fine - green parking - Slough Brunel way
DIR By: b789
Date: February 23, 2024, 9:12 pm
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I believe that this is the location. It is also possible that
the land is covered by railway bylaws. I cannot read the red
signs in the car park but they could possibly be bylaw warnings.
(click image to go to GSV)
HTML https://i.imgur.com/sksB3oA.jpeg
HTML https://maps.app.goo.gl/Gq4HgcNVdX9LwBWAA
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