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#Post#: 15401--------------------------------------------------
Re: Lidl Car Park, Ilford - ParkingEye
DIR By: b789
Date: February 11, 2024, 7:10 am
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OP, I don’t know why you keep redacting your VRM as it is
still visible in your original image of the NTK. There are both
a zero and a letter “O” in the VRM which could be a
clue to the issue?
It would appear to be a pay on exit car park (or any time). The
receipt time is 2 minutes before the exit time shown on the NtK.
However, £2.00 is not one of the tariffs showing on the sign.
The tariffs are Up to 2 hours: Free. Up to 3 hours: £1.60 and up
to 6 hours: £3.50. Does the P&D machine require the person to
enter the VRM and then the machine calculates the the tariff due
or is the person required to enter the tariff also? As the
vehicle was in the car park for 4:10, the tariff should have
been £3.50.
As the signs say payment can be made at any time, how does the
person choose which tariff to pay? Can any old number of either
hours or £ be entered? Does the machine automatically calculate
the tariff based on the entered VRM?
I cannot understand how the machine can accept and print a
receipt for £2.00 when there is no such tariff. If there was a
keying error and either a zero or an “O” were
entered incorrectly, does the P&D machine default to £2.00?
It may be worth enquiring how can their P&D machine accept and
print a receipt for £2.00 when that is not one of the tariffs
available.
Is the car park split into different areas? The NtK says Ilford
Retail Park. The receipt says Trinity Way car park. Too much
confusion here.
#Post#: 15411--------------------------------------------------
Re: Lidl Car Park, Ilford - ParkingEye
DIR By: b789
Date: February 11, 2024, 7:50 am
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The receipt date and time of 23:10 matches with the NtK exit
time of 23:12. However the location makes no sense on it. There
is no Trinity Way in Essex. No Trinity Way car park comes up in
Google maps, anywhere.
The OP mentions Lidl however, this car park does not come up on
any of the Lidl stores that PE is authorised to operate in,
according to the copy of the Letter of Authority I have (from a
different PE/Lidl POPLA appeal). However, that is possibly due
to the car park not being owned/leased by Lidl.
#Post#: 15453--------------------------------------------------
Re: Lidl Car Park, Ilford - ParkingEye
DIR By: zeezee
Date: February 11, 2024, 2:54 pm
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I asked the driver to go into the car park today and go and
speak to the manager/staff at lidl. They fobbed her off by
saying the car park had nothing to do with them and that the
driver needed to contact PE themselves.
The driver parked where I have marked in green in the red line
the areas below;
HTML https://i.imgur.com/CcxUx6D.jpeg
As the driver entered the car park, turned right and parked
HTML https://i.imgur.com/3kw8kps.jpeg
Here is the un-redacted ticket to show that the ticket matches
the reg on the letter.
HTML https://i.imgur.com/JL4Biy2.jpeg
The driver has taken a rotating 360 vid today for further
clarity & show the ticket machines.
HTML https://youtube.com/shorts/Mo7DnrSk3BQ
The ticket received is the ticket that the driver received from
the machine, so I'm not sure what to do now?
#Post#: 15459--------------------------------------------------
Re: Lidl Car Park, Ilford - ParkingEye
DIR By: b789
Date: February 11, 2024, 6:50 pm
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In GSV the big sign listing all the outlets at the entrance
shows a managing agent by the name of Lee Baron. It is likely
they are the landowners agent that contracted ParkingEye. As I
already mentioned earlier, Lidl are probably not the landowners
so your friend needs to contact the managing agent. Tell them to
check the name on the advertising sign by the entrance for up to
date details.
#Post#: 15461--------------------------------------------------
Re: Lidl Car Park, Ilford - ParkingEye
DIR By: zeezee
Date: February 11, 2024, 7:08 pm
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Thank you - I will relay that info to the driver.
#Post#: 15537--------------------------------------------------
Re: Lidl Car Park, Ilford - ParkingEye
DIR By: zeezee
Date: February 12, 2024, 6:51 pm
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Hey guys,
The driver received a response to the appeal to PE. It looks
like they have acknowledged the ticket paid on the night, but
are saying she underpaid... So now at least we know the actual
reason!
HTML https://i.imgur.com/fJsVU6P.jpeg
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