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#Post#: 129715--------------------------------------------------
Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: min502
Date: September 6, 2026, 10:09 am
---------------------------------------------------------
Hi,
I would be very grateful for some advice regarding two Kingston
Council PCNs, my N244 applications and ongoing Equita bailiff
enforcement.
Background
I originally had 7 Kingston Council PCNs, all affected by the
same underlying address problem. Statutory correspondence was
sent to an incomplete address because my property number was
missing, so I did not receive important notices.
The only two PCNs that now remain outstanding are:
QT10556169
QT10601387
For these PCNs, I submitted PE2/PE3 Out of Time applications
because I had not received the statutory correspondence.
The PE2/PE3 applications were subsequently refused. However, the
Court Officer's refusal decisions were also sent to the same
incomplete address, so I did not receive them and did not know
that the applications had been refused.
I only discovered that there was still a problem when I was
contacted again by the enforcement agent.
I then contacted TEC to find out what had happened and
discovered that the Court Officer's refusal decisions had also
been sent to the same incomplete address.
TEC advised me that I would need to submit N244 applications if
I wanted the Court Officer's decisions reviewed.
17 June 2026 – N244 + EX160 submitted and Kingston Council
contacted
On 17 June 2026, I submitted separate N244 applications for
QT10556169 and QT10601387, each together with an EX160 Help with
Fees form and supporting evidence.
The applications were sent in separate emails and I received
automated CNBC acknowledgement emails confirming receipt of both
submissions.
On the same day, I also emailed Kingston Council explaining the
address problem and what had happened with the PCNs.
After submitting the N244 applications, I also contacted TEC by
telephone and specifically checked that my full and correct
address was now recorded on their system. I was told that it was
correct.
I therefore believed that both N244 applications had been
received and were being processed.
From 24 June 2026 – Kingston Council action
Following my contact with Kingston Council on 17 June, there was
movement on the cases from 24 June.
The online case histories for the two PCNs that are still
outstanding showed:
“On hold: Representation Received” – 24 June 2026
Following Kingston's review, 5 of the original 7 PCNs were
subsequently resolved, leaving only QT10556169 and QT10601387
outstanding.
All seven PCNs had arisen from the same underlying address
problem.
3 July 2026 – Kingston said it could not intervene
On 3 July, Kingston wrote regarding QT10556169 stating that a
Warrant of Control had been authorised and the matter was with
its Debt Management Provider.
The Council said it was unable to intervene in the collection
process at that stage.
4 August 2026 – both PCNs changed to “On hold: Appeal”
On 4 August, both remaining PCNs changed almost simultaneously
to:
“On hold: Appeal”
I do not understand what triggered this change.
There is also an earlier “On hold: Appeal” entry from March
2026, which appeared when my PE2/PE3 applications were being
dealt with.
I therefore do not know whether the new “On hold: Appeal” status
on 4 August was connected to my N244 applications, Kingston's
own review, or something else.
Kingston's website still currently shows both PCNs as “PCN on
hold.”
26 August 2026 – TEC said neither N244 was showing
After receiving further correspondence from the enforcement
agent, I telephoned TEC on 26 August to check the status of my
N244 applications.
I was surprised to be told that neither N244 application was
showing on their system, despite the fact that I had submitted
both on 17 June and received CNBC acknowledgement emails.
I explained this to TEC and was specifically advised to
resend/forward my original N244 submission emails together with
evidence of the acknowledgement emails I had received at the
time.
I followed that advice immediately on 26 August and resent both
applications, including the N244 forms, EX160 forms and
supporting evidence, together with the original acknowledgement
evidence.
I received new automated CNBC acknowledgement emails following
the resubmissions on 26 August.
However, because I had also received automated acknowledgements
following my original submissions on 17 June, I am concerned
that the same problem may have occurred again.
I have contacted TEC asking them to confirm whether both N244
applications are now actually recorded on the system and to
explain what happened to my original submissions, but I am still
waiting for a substantive response.
Equita bailiff enforcement
Meanwhile, Equita has told me that its client hold on these
accounts expired on 22 May 2026 and that an Enforcement Agent
has been instructed to attend to collect payment in full or
remove goods for sale.
This is what I find particularly confusing:
Equita: client hold expired 22 May / enforcement active
Kingston: both PCNs changed to “On hold: Appeal” on 4 August and
currently show “PCN on hold”
TEC (26 August): neither N244 was showing on the system
I have asked Kingston to explain why both PCNs were placed “On
hold: Appeal” on 4 August, whether this was connected to my N244
applications or Kingston's own review, and whether the hold
applies to Equita enforcement.
I have not yet received a substantive response.
I am also still waiting for TEC to confirm what happened to my
original N244 applications and whether the applications resent
on 26 August are now properly recorded.
My main questions are:
Has anyone seen N244 + EX160 applications acknowledged by CNBC
by email but then not appear on TEC's system?
Could an issue with the EX160 Help with Fees process explain why
the N244 applications were not registered?
If the N244 applications are still not registered, should I
submit fresh N244 applications and pay the court fees instead,
or could this create duplicate applications?
What could explain Kingston changing both PCNs to “On hold:
Appeal” on 4 August, particularly after saying on 3 July that it
could not intervene because a warrant had been issued?
Is the earlier “On hold: Appeal” status during the PE2/PE3
process relevant to understanding the new 4 August status?
If Kingston currently shows both PCNs as “PCN on hold”, should
Equita still be continuing enforcement?
I have copies of the original N244 and EX160 submissions, CNBC
acknowledgement emails, the 26 August resubmissions and
acknowledgements, Kingston correspondence and full PCN case
histories, screenshots showing the current hold status, and
Equita's correspondence.
I can upload copies with my name and address redacted if
helpful.
Thank you very much for any advice.
HTML https://cdn.imgpile.com/f/uZTmqZG.webp
HTML https://cdn.imgpile.com/f/xLrbYZX.webp
HTML https://cdn.imgpile.com/f/HhDbb3L.webp
HTML https://cdn.imgpile.com/f/1a7QrxO.webp
#Post#: 129724--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: tincombe
Date: September 6, 2026, 1:42 pm
---------------------------------------------------------
Let's shorten this to TEC pl, the rest is secondary at present.
When you submitted an OOT submission, YOU generated your
address, so how could TEC have sent their response to a
different address?
What is the deadline, based upon the date of the revocation
order, in which to submit a valid N244?
On a secondary issue, what address did DVLA hold for you as
registered keeper(as per your V5C)?
#Post#: 129725--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: Hippocrates
Date: September 6, 2026, 2:09 pm
---------------------------------------------------------
No time to look at all videos. Is this the Elm Road junction? PM
sent.
HTML http://www.ftla.uk/news-press-articles/that-kingston-box-junction/msg129445/#msg129445
#Post#: 129730--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: min502
Date: September 6, 2026, 3:00 pm
---------------------------------------------------------
--- Quote from: tincombe link ---
>
> Let's shorten this to TEC pl, the rest is secondary at
present.
>
> When you submitted an OOT submission, YOU generated your
address, so how could TEC have sent their response to a
different address?
>
> What is the deadline, based upon the date of the revocation
order, in which to submit a valid N244?
>
> On a secondary issue, what address did DVLA hold for you as
registered keeper(as per your V5C)?
>
>
--- End Quote ---
Thank you for your reply. I will keep this to the TEC issue for
now and explain the sequence from the beginning.
February 2026 – how I first became aware of the problem
I first became aware that there was a problem when enforcement
agents contacted me about PCNs that I had not previously known
about.
I first contacted Kingston Council to find out what had happened
and why the PCNs had reached enforcement without me receiving
the notices.
After making enquiries, I discovered that the address held by
DVLA for my vehicle was incomplete. The flat number and postcode
were correct, but the street number was missing.
18 February 2026
I submitted a V62 to DVLA to correct the vehicle registration
address.
23 February 2026
I contacted TEC by email and explained the address problem and
that I had not received the original PCNs or subsequent
correspondence.
In that email I clearly provided TEC with my full and correct
address.
25 February 2026
I submitted my PE2/PE3 Out of Time applications. I also provided
my full and correct address on those applications.
27 February 2026
DVLA issued a new V5C showing my corrected address. The date
shown on the new V5C is 27 February 2026.
3 March 2026
TEC processed my Out of Time applications.
31 March 2026
TEC emailed me confirming that my Out of Time applications had
been processed on 3 March. The email stated that enforcement
would be suspended while the applications were considered and
that, if the Local Authority rejected them, the cases would be
referred to a Court Officer for a decision and I would be
notified of the outcome.
However, I never received the Court Officer’s refusal
decisions/orders.
I only discovered later that my Out of Time applications had
been refused after the enforcement agent contacted me again. I
then contacted TEC and learned that the Court Officer’s
decisions had been sent to my old incomplete address.
This is the part I do not understand. Before my PE2/PE3
applications were processed, I had already provided TEC with my
full and correct address, and my PE2/PE3 applications themselves
also contained my full and correct address.
Regarding your question about the N244 deadline:
I could not know or calculate the N244 deadline at the time
because I never received the Court Officer’s refusal
decisions/orders and therefore did not know the date of those
decisions. I only became aware that the Out of Time applications
had been refused after the enforcement agent contacted me again
and I subsequently spoke to TEC.
Regarding your question about the V5C address:
The address previously held by DVLA was incomplete. The flat
number and postcode were correct, but the street number was
missing. I submitted a V62 on 18 February 2026 to correct this,
and the new V5C showing my full correct address is dated 27
February 2026.
#Post#: 129733--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: Hippocrates
Date: September 6, 2026, 4:13 pm
---------------------------------------------------------
I have looked at the two videos.
#Post#: 129736--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: tincombe
Date: September 6, 2026, 4:39 pm
---------------------------------------------------------
The refusal notices exist, they are dated, it's a matter of
record.
Service is presumed.
Whether you received them is, for the moment, secondary.
What were the deadlines applicable to TEC's refusals to accept
your OOT submissions? Are you within these timeframes or would
you need to submit a request for the DJ to consider your N244s
late?
This is the part I do not understand. Before my PE2/PE3
applications were processed, I had already provided TEC with my
full and correct address, and my PE2/PE3 applications themselves
also contained my full and correct address.
IMO, what you did pre-OOT is neither here nor there, you could
have moved a dozen times since then. What you declare on your
OOT as the address for correspondence is the one which TEC AND
the authority, if it wishes to object, MUST use.
According to you they did not.
As regards DVLA holding your incorrect address, IMO this is down
to you. You should have checked your V5C and if not satisfied
with what was held on record notified DVLA as soon as possible.
From your account, this error seems to lie at your door. But
getting the PCNs reduced to the full penalty would be a success
of sorts.
#Post#: 129738--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: min502
Date: September 6, 2026, 4:58 pm
---------------------------------------------------------
--- Quote from: tincombe link ---
>
> The refusal notices exist, they are dated, it's a matter of
record.
>
> Service is presumed.
>
> Whether you received them is, for the moment, secondary.
>
> What were the deadlines applicable to TEC's refusals to accept
your OOT submissions? Are you within these timeframes or would
you need to submit a request for the DJ to consider your N244s
late?
>
> This is the part I do not understand. Before my PE2/PE3
applications were processed, I had already provided TEC with my
full and correct address, and my PE2/PE3 applications themselves
also contained my full and correct address.
>
> IMO, what you did pre-OOT is neither here nor there, you could
have moved a dozen times since then. What you declare on your
OOT as the address for correspondence is the one which TEC AND
the authority, if it wishes to object, MUST use.
>
> According to you they did not.
>
> As regards DVLA holding your incorrect address, IMO this is
down to you. You should have checked your V5C and if not
satisfied with what was held on record notified DVLA as soon as
possible. From your account, this error seems to lie at your
door. But getting the PCNs reduced to the full penalty would be
a success of sorts.
>
>
--- End Quote ---
Thank you. I understand your point now.
My N244 applications were outside the 14-day time limit, and I
was aware of this when I submitted them.
In section 3 of my N244, I specifically asked for leave to file
the application outside the 14 days of service because I had not
received the refusal order.
I also specified in section 8 that the application required a
District Judge.
I submitted both N244 applications on 17 June 2026.
Therefore, I had already asked for the District Judge to
consider my N244 applications despite them being submitted late.
Also, just to clarify, I am not seeking cancellation of these
PCNs. There were originally seven PCNs affected by the same
address issue. Five of those cases have already been returned to
an earlier stage. I paid the amounts required on all five and
those cases are now concluded.
I am seeking the same type of outcome for the remaining two
PCNs: for them to be returned to the appropriate earlier stage
so that I can deal with and pay the PCNs through the normal
process.
#Post#: 129751--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: tincombe
Date: September 7, 2026, 2:01 am
---------------------------------------------------------
As I said, getting the PCNs reduced to the full amount is the
objective.
As it stands, you are exposed. We haven't seen any
correspondence, particularly regarding your contact with TEC,
but you say you have it. I'm certain that it's possible to tease
out the essentials from your account and that if you have a copy
of your original OOT submission and TEC's rejection then a
simple comparison of addresses would show that TEC used the
wrong address for service, they used the one on the Order for
Recovery as opposed to your submission.
You seem to have met a brick wall regarding feedback, I
therefore suggest you contact external advice:
bailiffadviceonline has a good reputation.
If you have a car which could be seized you might consider
making it invisible. If you leave it on the highway or at your
property, it's exposed.
#Post#: 129766--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: min502
Date: September 7, 2026, 5:18 am
---------------------------------------------------------
--- Quote from: tincombe link ---
>
> As I said, getting the PCNs reduced to the full amount is the
objective.
>
> As it stands, you are exposed. We haven't seen any
correspondence, particularly regarding your contact with TEC,
but you say you have it. I'm certain that it's possible to tease
out the essentials from your account and that if you have a copy
of your original OOT submission and TEC's rejection then a
simple comparison of addresses would show that TEC used the
wrong address for service, they used the one on the Order for
Recovery as opposed to your submission.
>
> You seem to have met a brick wall regarding feedback, I
therefore suggest you contact external advice:
bailiffadviceonline has a good reputation.
>
> If you have a car which could be seized you might consider
making it invisible. If you leave it on the highway or at your
property, it's exposed.
>
--- End Quote ---
Thank you for your advice.
I do have copies of my original PE2 and PE3 submissions. On both
forms, my full and correct name and address were entered in
section 1.
However, I have never received a copy of the Court Officer’s
refusal decision/order.
When I later spoke to TEC by telephone, I explained that I had
not received the refusal decision. The person I spoke to checked
the records and told me that the decision had been sent to the
incorrect address. They then sent me the N244 and EX160 forms
and advised me to submit an N244 application for a review.
If the actual refusal decision/order is important for
establishing exactly what happened, would TEC provide me with a
copy if I telephone them and explain that I never received it
and ask for it to be sent to me?
There is also one other issue I am struggling to understand.
I submitted both N244 applications on 17 June 2026 and received
automated acknowledgements, but when I contacted TEC on 26
August I was told that neither N244 was showing on their system.
I was advised to resend the original applications and
acknowledgement evidence, which I did that same day.
What I still cannot establish is what actually happened to the
original N244 applications — whether there was a problem with
the applications, the EX160 Help with Fees forms, or something
else that prevented them from being registered.
TEC have only been able to tell me that the N244 applications
are not showing on their system.
Do you know who I should contact, or what I should ask for, to
find out exactly why the N244 applications were not registered
despite the acknowledgement emails?
I will also contact Bailiff Advice Online as you suggested.
Thank you again for taking the time to help me.
#Post#: 129770--------------------------------------------------
Re: Kingston Council – N244 + EX160 not showing at TEC – PCNs on
hold – Equita bailiff
DIR By: Bailiff Advice
Date: September 7, 2026, 5:58 am
---------------------------------------------------------
--- Quote from: min502 link ---
>
>
> I had already provided TEC with my full and correct address,
and my PE2/PE3 applications themselves also contained my full
and correct address.
>
> My N244 applications were outside the 14-day time limit, and I
was aware of this when I submitted them. In section 3 of my
N244, I specifically asked for leave to file the application
outside the 14 days of service because I had not received the
refusal order.
>
> I also specified in section 8 that the application required a
District Judge.
>
> I submitted both N244 applications on 17 June 2026.
--- End Quote ---
There is so much confusion with N244 Applications for seeking a
Review of a Court Officers Order.
Firstly, there is a misconception that TEC refuse OOT
applications. That is not true.
The PE2 and PE3 are sent to TEC by the motorist for
'processing'. TEC in turn will notify the council of the
application by email and a few days later a copy of both forms
are sent by post. The council are informed that they have just
19 business days to decide whether or not they are willing to
give permission for the stat dec to be submitted late.
If they are willing to grant permission, they don't need to
reply (as the application will be accepted if there is no
response within the 19 business day deadline.
If the council are unwilling to grant permission (which Kingston
appeared to have done), then they should outline the reason why
and the application forms and Kingston's response is then
passed to a TEC 'Court Officer' for an 'impartial decision'(as
to whether the council made the right decision.
Sadly, in the 14 year that I have provided advise to motorists
on OOT applications, I have only ever come across 3 cases where
the 'Court Officer' overturned the decision of the council !!
The TEC Court Officer is given 4 'grounds' to refuse an OOT
application. As you had not received the rejection notice, you
are at a disadvantage as you do not know WHY the application had
been rejected.
Coming now to the N244. You appear to have completed the correct
boxes.
Did you provide the PCN number in the Claim number box?
Did you provide your correct email address at the end of the
N244 Application form? Have you checked your junk mail folder
for any emails from TEC (or CNBC)?
Did you send the forms (and EX160) to the correct email address
(which is: Applications.CNBC@justice.gov.uk
Bailiff Advice Online
HTML https://bailiffadviceonline.co.uk/index-page/traffic-enforcement-centre-tec/traffic-enforcement-centre-and-n244
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