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#Post#: 128589--------------------------------------------------
GroupNexus / CP Plus NTK – Orchard Centre Didcot – possible PoFA
Schedule 4 failures
DIR By: Riz101
Date: August 23, 2026, 12:53 pm
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Hi all,
I would appreciate some experienced eyes on this Notice to
Keeper before I submit my first appeal to the operator.
This is a postal ANPR PCN from **GroupNexus / CP Plus Ltd t/a
GroupNexus** for **The Orchard Centre – Main Car Park, Didcot**.
The alleged parking event was **6 August 2026**. The Notice to
Keeper is headed **“Date of Issue: 18-08-2026”**. It actually
arrived through the post on **21 August 2026**.
I have attached redacted photographs of both sides of the
notice. The driver has not been identified and I intend to deal
with this only as the registered keeper.
Having compared the NTK with Schedule 4 paragraph 9 of the
Protection of Freedoms Act 2012, I think there may be several
issues, but I would be grateful if somebody could confirm
whether I have understood them correctly.
The main one I see is **paragraph 9(2)(f)**. I cannot find
anywhere on either side of the NTK the required warning that,
after the relevant 28-day period, if the charge remains unpaid
and the creditor does not know the driver's name and current
address for service, the creditor will (subject to the Schedule
4 conditions) have the right to recover the outstanding amount
from the keeper. The notice merely says that if payment is not
made they may ask a debt recovery agent to collect it. Am I
correct that this is not equivalent to the 9(2)(f)
keeper-liability warning?
I also think **9(2)(e)** may not have been complied with. The
NTK says: “If you were not the driver then let us know their
name and address and we will send them this Charge.” However, I
cannot see the required statement that the creditor does not
know both the driver's name and a current address for service,
nor an instruction to pass the notice to the driver.
There is also a possible **timing issue**. The parking event was
6 August and the notice actually arrived on 21 August. My
understanding is that the 14-day relevant period under 9(4)/(5)
ended on 20 August. However, the NTK has a “Date of Issue” of 18
August, so I appreciate there may be an issue around deemed
delivery and proving the actual posting/receipt date. I would
particularly welcome views on this point.
A further possible issue is **9(2)(h)**. The document is
prominently branded GroupNexus but states in small print “CP
Plus Ltd T/A GroupNexus”. As GroupNexus Limited is now itself a
separate incorporated company, is there a credible argument that
the creditor has not been sufficiently identified, or would you
regard “CP Plus Ltd T/A GroupNexus” as adequate?
Two weaker points I noticed are that it says “Date of Issue”
rather than specifying the date it was actually sent, and the
alleged contravention is described using generic alternatives:
exceeding the free parking period, OR exceeding paid-for time,
OR exceeding the maximum stay, rather than clearly identifying
which particular contractual condition allegedly gave rise to
this charge.
Before giving GroupNexus a detailed explanation of every
potential defect, I was considering sending only the short
keeper appeal below and preserving the detailed arguments for
POPLA if they reject it.
**Proposed first appeal:**
“I am appealing this Parking Charge Notice as the registered
keeper.
Your Notice to Keeper does not comply with the mandatory
requirements of Schedule 4 of the Protection of Freedoms Act
2012 and therefore liability has not been transferred from the
unidentified driver to the registered keeper. The notice was
also not received until 21 August 2026.
The driver will not be identified.
Please cancel the Parking Charge Notice. If you decline to do
so, please issue your formal rejection together with a POPLA
verification code.”
Would experienced members recommend sending that as the initial
operator appeal, or would you change/add/remove anything at this
stage?
Thanks.
#Post#: 128627--------------------------------------------------
Re: GroupNexus / CP Plus NTK – Orchard Centre Didcot – possible
PoFA Schedule 4 failures
DIR By: Dave65
Date: August 24, 2026, 4:19 am
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It looks like they just crept into the 14 days, presumed
delivered within two working days.
Yes the PPN is a bit of a mess.
Others will comment.
#Post#: 128690--------------------------------------------------
Re: GroupNexus / CP Plus NTK – Orchard Centre Didcot – possible
PoFA Schedule 4 failures
DIR By: Sander333
Date: August 24, 2026, 10:10 am
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The PCN is not POFA compliant as has been set out the creditor
has not been named submit your appeal as the RK and await their
decision and appeal thereafter to BPA it is quite a slap dash
PCN and would not make it to court in my opinion.
#Post#: 129138--------------------------------------------------
Re: GroupNexus / CP Plus NTK – Orchard Centre Didcot – possible
PoFA Schedule 4 failures
DIR By: Riz101
Date: August 28, 2026, 8:44 pm
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Hi,
Can one of the experienced members kindly confirm that it is
okay for me to send the wording below as first appeal to the
company.
"I am appealing this Parking Charge Notice as the registered
keeper.
The Notice to Keeper does not comply with the mandatory
requirements of Schedule 4 of the Protection of Freedoms Act
2012. In particular, the notice does not properly identify the
creditor as required by paragraph 9(2)(h).
Accordingly, you have not established any right to recover the
parking charge from me as the registered keeper.
For completeness, the Notice to Keeper was actually received on
21 August 2026.
The driver will not be identified.
Please cancel the Parking Charge Notice. If you decline to do
so, please provide your formal rejection together with a POPLA
verification code."
#Post#: 129141--------------------------------------------------
Re: GroupNexus / CP Plus NTK – Orchard Centre Didcot – possible
PoFA Schedule 4 failures
DIR By: InterCity125
Date: August 29, 2026, 1:49 am
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Yes - that is fine - it is all about getting it to POPLA stage.
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