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#Post#: 128218--------------------------------------------------
Valet parking company got a ticket with our car
DIR By: Engine near
Date: August 19, 2026, 8:13 am
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We went on holiday in April and got a valet parking service at
Bristol Airport which we had used before.
A while ago we got a penalty notice showing the driver who had
picked up the car tailgating a car to avoid paying the exit
charge. The image of the driver on the letter looks nothing like
either of us.
We disputed and showed the booking conversation and evidence of
us in airport at time of the alleged breach of contract. The
conversation over WhatsApp did confirm the date and time, and
other parts of the conversation clearly show we were in the
airport and had handed the car over.
The charging company came back and said because we don't have a
receipt, it is not enough evidence and that we were still
liable.
We have since now had a debt collector contact us asking for the
money. We explained to them the situation, they responded that
they are just acting on behalf of their client.
I can't see any other claims of this exact nature on her or MSE
(although I suspect its probably the same) but would appreciate
advice / what to expect next.
many thanks
#Post#: 128221--------------------------------------------------
Re: Valet parking company got a ticket with our car
DIR By: jfollows
Date: August 19, 2026, 8:16 am
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Please read
HTML http://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/<br
/>and post the information requested.
Stop talking or otherwise communicating with debt collectors in
any way. They are powerless and only try and intimidate you into
payment with red ink and copious references to “CCJ” and so on.
You will next likely receive a Letter of Claim from a solicitor,
to which you should reply, and if you intend on defending this
you need to prepare a defence to a county court claim. There are
many similar cases documented on this forum. But until you give
us more specific details we’re limited in the advice we can give
you.
#Post#: 128222--------------------------------------------------
Re: Valet parking company got a ticket with our car
DIR By: Engine near
Date: August 19, 2026, 8:24 am
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ah, my bad - I will grab some images when I get home!
#Post#: 128224--------------------------------------------------
Re: Valet parking company got a ticket with our car
DIR By: jfollows
Date: August 19, 2026, 8:45 am
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The driver is responsible for any alleged infringement, by
reading the signs and entering into a contract.
The liability can be transferred to the registered keeper if the
requirements of the Protection of Freedoms Act 2012 are complied
with. One option is for the registered keeper to nominate the
driver within 28 days of the alleged contravention.
This time has now long passed, so the parking company will
likely maintain that the registered keeper is now liable to pay
the fee, which is an invoice for parking under the terms
displayed.
VCS are especially litigious and will likely pursue you for
payment. However some of this is guesswork, so let’s wait until
you’re able to provide more details. Look up “Jake Burgess”, for
example.
#Post#: 128227--------------------------------------------------
Re: Valet parking company got a ticket with our car
DIR By: tincombe
Date: August 19, 2026, 8:50 am
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One option is for the registered keeper to nominate the driver
within 28 days of the alleged contravention.
With respect, I don't think so.
The creditor may not pursue the keeper if at any stage prior to
legal proceedings being commenced they are made aware of the
driver's name and details for service.
#Post#: 128229--------------------------------------------------
Re: Valet parking company got a ticket with our car
DIR By: DWMB2
Date: August 19, 2026, 8:53 am
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Weirdly, having not really seen any such similar cases that I
can recall, this is the second such example within 2 days: APCOA
LHR T5 Short Stay Penalty - Meet & Greet
HTML https://www.ftla.uk/private-parking-tickets/apcoa-lhr-t5-short-stay-penalty-meet-greet/
As above, once we've seen all the relevant documents (including
your appeal and their response) we'll be better placed to
advice.
Another point, which sounds like pedantry but isn't, you refer
to 'we' throughout. From a legal perspective there is no 'we'.
Your vehicle is registered to one individual. It is that person
alone who is being pursued, and all correspondence, up to and
including any court action, must be done by them/in their name.
--- Quote from: tincombe link ---
>
> The creditor may not pursue the keeper if at any stage prior
to legal proceedings being commenced they are made aware of the
driver's name and details for service.
>
--- End Quote ---
Correct.
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