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#Post#: 127858--------------------------------------------------
GroupNexus issues parking charge at petrol station forecourt in
Tottenham
DIR By: antman40
Date: August 15, 2026, 9:25 am
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Hello and hope all is well.
A parking charge has been issued for an overstay at a petrol
station forecourt, approx. 1 hour 8 minutes. The driver attended
the site to use the vehicle washing facilities and spent £30
(prove of payment is retained), the type of vehicle in question
is a van, which would take a bit longer to wash than if it were
a small or medium car. Upon the parking charge being received
the driver went back to the site to discuss with the staff
members to cancel the parking charge and they say that they are
unable to assist. They advised that if you know you will be
staying longer than the specified time limit of 45 minutes you
must come into the store and register your vehicle but none of
the signs advise of this and where the washing facility is
located on-site it is not signposted advising the time limit
neither does it advise of registering your vehicle.
Can anybody advise on how to respond in an appeal or if this
parking charge is unenforceable due to their wording, Freedom of
Protections Act 2012 etc? Images have been uploaded and attached
below.
I really appreciate your assistance with this. Thank you.
HTML https://ibb.co/KxpPRm1P
HTML https://ibb.co/60bThZBN
HTML https://ibb.co/pjNXccmv
HTML https://ibb.co/VpV7jTG3
#Post#: 127898--------------------------------------------------
Re: GroupNexus issues parking charge at petrol station forecourt
in Tottenham
DIR By: InterCity125
Date: August 16, 2026, 4:09 am
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Read this open letter from the CMA;
HTML https://assets.publishing.service.gov.uk/media/6a5784276d6d5c7e2845ca02/open_letter.pdf
You situation is highlighted and the CMA say that this behaviour
by the operator is very questionable.
Furthermore, the NtK from GroupNexus is not POFA compliant as it
fails to correctly identify the creditor - this has already been
proved at the POPLA appeal stage so, in theory, is an easy
appeal at the POPLA stage.
#Post#: 128861--------------------------------------------------
Re: GroupNexus issues parking charge at petrol station forecourt
in Tottenham
DIR By: antman40
Date: August 25, 2026, 2:53 pm
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Thank you for your response.
How do I assert this in an appeal? I wouldn't know how to word
an appeal.
Any templates would be a great help.
#Post#: 128880--------------------------------------------------
Re: GroupNexus issues parking charge at petrol station forecourt
in Tottenham
DIR By: InterCity125
Date: August 26, 2026, 2:08 am
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We don't generally do templates except in a very specific
circumstance.
You appeal to GroupNexus will be rejected so just keep it simple
and we'll hit them at the POPLA stage.
I would appeal purely as keeper stating that you understand that
the driver was genuine client using the facilities onside at all
times.
Make sure that the driver is never revealed.
Point out that this type of PCN is clearly the type of PCN being
issued by Euro Car Parks which has now resulted in a CMA
investigation into ECP due to breaches of consumer legislation.
HTML https://www.gov.uk/cma-cases/euro-car-parks-consumer-protection-enforcement-case
Point out that you will be more than happy to forward the
operator's NtK and details onto the CMA if the notice is not
cancelled.
#Post#: 128965--------------------------------------------------
Re: GroupNexus issues parking charge at petrol station forecourt
in Tottenham
DIR By: antman40
Date: August 26, 2026, 12:43 pm
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Got it! Appeal submitted. Will inform asa I receive their
response. Thank you.
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