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#Post#: 126879--------------------------------------------------
Royal Free Hospital - Appeal on ticket
DIR By: Lucygl
Date: August 5, 2026, 4:26 am
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Hi all,
Wanted some advice on a parking ticket my partner received from
“Parkingeye Ltd” - he took me to the Royal Free hospital on 4th
June for a pregnancy scan. Knowing what a nightmare the Royal
Free is with parking, we arrived an hour early to attempt to
wait/ find a spot. We sat in a queue of cars for 50 minutes
there were 4 cars in front waiting to get in to the car park
during this time with no movement - before I had to jump out of
the car to not miss my appointment, and my partner then drove
off to look for an alternative parking spot locally where he
would then walk back to the hospital to meet me (hoping he’d
make it on time for the scan) which he just about done.
He appealed the ticket online and showed them his alternative
parking space ticket, to which they have declined.
I’m not sure how we can further appeal this as at the time we
had no idea we’d be sent a ticket and didn’t take photos of the
car to show we were in a queue but this ticket feels
unreasonable and unfair considering at no point was he parked
up.
Any advice or guidance would be appreciated on this.
Thank you
Lucy
#Post#: 126908--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: Dave65
Date: August 5, 2026, 8:39 am
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Were you inside the car park waiting?
ie: after the entry barrier or camera point.
What did you put in your appeal?
Was the driver identified?
Can you post up a copy of the PPN with personal details redacted
but leave dates.
#Post#: 126926--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: InterCity125
Date: August 5, 2026, 9:55 am
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We definitely need to see the PCN - it probably uses a 'time on
site' arguement.
Might be an idea to post up your appeal and the reply from PE.
We should be able to use the CME open letter to build a robust
appeal for POPLA.
#Post#: 126929--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: DWMB2
Date: August 5, 2026, 10:11 am
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We can also throw in the argument that even if a contract was
created (which will be denied as no parking took place), that
contract was itself frustrated due to the traffic.
If you haven't already contact PALS at the hospital and exert
some pressure on them to intervene.
#Post#: 126931--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: InterCity125
Date: August 5, 2026, 10:18 am
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--- Quote from: DWMB2 link ---
>
> We can also throw in the argument that even if a contract was
created (which will be denied as no parking took place), that
contract was itself frustrated due to the traffic.
>
--- End Quote ---
It could also be argued that, having formed the contract, it was
the parking operator who was in breach of the contract since
they failed to provide a space for the driver's vehicle - the
operator therefore failed to keep their side of the deal.
#Post#: 126943--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: Lucygl
Date: August 5, 2026, 11:31 am
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[REMOVED BY MOD]
Please see attached. You can see it was not parked or in the car
park all they have an image of is the car entering towards the
car park and then leaving 50 minutes later. We also stated we
were happy to share a copy of the alternative parking ticket to
which they responded “it’s with a different company so wouldn’t
make a difference” over the phone and to refer back to their
response on 17th July.
#Post#: 127102--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: Anarchist
Date: August 7, 2026, 2:05 am
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I had a PCN from RFH in almost identical circumstances some time
ago.
I called the PALS office at the hospital and they cancelled the
notice (they had a person employed specifically to resolve
parking issues).
The ANPR camera is situated before you enter the car park, so
for a few years the hospital had to employ security guards to
prevent drivers passing the camera until there was a space
available. I haven’t been there for a while so that may have
changed.
An alternative for future reference may be to use the Premier
Inn car park nearby.
#Post#: 127103--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: RichardW
Date: August 7, 2026, 2:13 am
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You should really redact name and address and PCN no from the
NTK...
What did you husband say in his original e-mail? The notice was
issued too late to transfer liability to the keeper, but I
suspect he has identified himself as the driver?
#Post#: 127121--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: Lucygl
Date: August 7, 2026, 5:10 am
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Oh Thanks. Could a moderator please delete the original post
with the link and I will re attach without details.
#Post#: 127122--------------------------------------------------
Re: Royal Free Hospital - Appeal on ticket
DIR By: DWMB2
Date: August 7, 2026, 5:18 am
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Done
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