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#Post#: 125599--------------------------------------------------
Hackney - Garden walk Ringo phone number geolocated me to wrong
location
DIR By: ssemadam93@yahoo.com
Date: July 24, 2026, 9:14 am
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Council: London Borough of Hackney
Contravention: Code 12 – Parked without a valid voucher or pay
and display ticket
Location: Garden Walk (Google Maps:
HTML https://maps.app.goo.gl/AobxoxfVYp3YycBy9)
Background:
Parked up and called the RingGo phone number, and was
automatically geolocated but didn't check to confirm. I believed
it was accurate - this was the first time I used the RingGo
phone call, so I trusted that it was accurate.
I returned to find a PCN on my windscreen. I submitted an
informal challenge via the portal, attaching my RingGo payment
receipt and asking the council to exercise their discretion.
Unsurprisingly, Hackney rejected it, stating it remains the
driver's responsibility to confirm the correct zone.
I received the rejection letter and it is dated 29/06/2026, but
it only just arrived in my post this week 22/07/2026— a full
three weeks late. Because of this I do not have the option to
pay the discounted rate. Now Hackney wants me to pay £160, for
what would have been ~£3.50.
I am a new driver, unemployed, and studying on an NHS bursary so
I genuinely cannot afford £160.
I also read online that the Civil Enforcement Office is supposed
to observe the car for 5 minutes, but the PCN only lists a
3-minute observation period. Do I have a case here?
What I need help with:
- Do I have any viable grounds to appeal to the independent
adjudicator (London Tribunals) regarding RingGo's poor
geolocation?
- The 3-week postal delay that robbed me of the reduced rate?
- The 3-minute observation period?
Any guidance on how to navigate the next stages of the appeal
process would be massively appreciated!
HTML https://cdn.imgpile.com/f/BsZXNXw_xl.jpg
HTML https://cdn.imgpile.com/f/OtRInY3_xl.png
HTML https://cdn.imgpile.com/f/349c1Y2_xl.png
HTML https://cdn.imgpile.com/f/VNISi9l_xl.jpg
HTML https://cdn.imgpile.com/f/ie8DsEN_xl.png
HTML https://cdn.imgpile.com/f/Yk4qJ7v_xl.png
HTML https://cdn.imgpile.com/f/NXvHyRu_xl.png
#Post#: 125600--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: stamfordman
Date: July 24, 2026, 9:27 am
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I can't see any way out of the contravention because, as they
say, you bought a session for a car park in Brent.
But you can now wait for the notice to owner and they will
almost certainly reoffer the discount if you explain the delay.
Are you the keeper and is the logbook address correct.
#Post#: 125606--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: ssemadam93@yahoo.com
Date: July 24, 2026, 9:40 am
---------------------------------------------------------
Thanks for your response. I am the keeper, and the address is up
to date not sure why the letter was so late.
How would they reoffer the discount? I have tried contacting
them, and they said on the phone that there is nothing I can do
and that their appeals team are not contactable by phone, only
by letter. So how would I explain the delay?
#Post#: 125608--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: stamfordman
Date: July 24, 2026, 9:52 am
---------------------------------------------------------
Wait for the NTO and post here when you get it.
#Post#: 125612--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: ssemadam93@yahoo.com
Date: July 24, 2026, 10:13 am
---------------------------------------------------------
Got you! Thanks
#Post#: 126775--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: ssemadam93@yahoo.com
Date: August 4, 2026, 5:45 am
---------------------------------------------------------
HI,
Thanks for your advice. I wanted to let you know that I have not
yet received an NTO letter in the post, but I checked the PCN
website yesterday and noticed they are re-offering the reduced
discount. See image below.
Should I pay?
HTML https://cdn.imgpile.com/f/CxvnvOD_xl.png
#Post#: 126784--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: Hippocrates
Date: August 4, 2026, 6:48 am
---------------------------------------------------------
If you go to pay, what is the price?
Keep going because their website becomes even more interesting.
HTML https://www.ftla.uk/the-flame-pit/observation-of-hearings/msg126332/#msg126332
Feel free to observe.
#Post#: 126787--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: stamfordman
Date: August 4, 2026, 6:59 am
---------------------------------------------------------
My advice is to pay it at discount but Hippo may be able to win
this for you on procedural grounds that he'll no doubt expain.
#Post#: 126800--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: ssemadam93@yahoo.com
Date: August 4, 2026, 8:45 am
---------------------------------------------------------
Hi Both,
Thanks for all your support!
@Hippocrates, happy to take your lead - I am a super amateur
with all of this, but I am happy to take the risk of paying the
higher fee under your guidance. I absolutely dislike council
muggers, so happy to keep going if there is a chance I keep my
money. Please advise on the next steps.
Found the case
[
HTML https://www.ftla.uk/the-flame-pit/observation-of-hearings/msg126332/#msg126332]<br
/>quite fascinating. Hackney Council is a joke
#Post#: 126801--------------------------------------------------
Re: Hackney - Garden walk Ringo phone number geolocated me to
wrong location
DIR By: ssemadam93@yahoo.com
Date: August 4, 2026, 8:47 am
---------------------------------------------------------
--- Quote from: Hippocrates link ---
>
> If you go to pay, what is the price?
>
> Keep going because their website becomes even more
interesting.
>
>
HTML https://www.ftla.uk/the-flame-pit/observation-of-hearings/msg126332/#msg126332
>
> Feel free to observe.
>
--- End Quote ---
Do I notify you here if I finally receive the NtO in the post?
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