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#Post#: 124925--------------------------------------------------
Best practice for appealing a PCN to registered keeper?
DIR By: Haggers
Date: July 16, 2026, 10:10 am
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Hi,
<br>
<br>
My son and his mate, in their desire to get a drink, somehow
missed the myriad of signs and notices in the pub carpark
telling them to register their number plate. Part of me thinks
they may have been distracted, because when they arrived it was
just before opening time and the manager actually took them to
the bar via the kitchen. So they probably wouldn’t have walked
past the tablet to enter their car details. Not only that, at
the very least you would have thought the manager would remind
the lads to register their cars there and then. For anyone
interested, it’s called the Punch Bowl Inn just outside
Bridgnorth in Shropshire, somewhere I would advise not to go!
<br>
<br>
Anyway they both got a PCN from Smart Parking a few days later.
I emailed the pub with a copy of the receipt for the drink they
had attached and the fact they had been shown to the bar via the
kitchen, in the hope it would jog their memory. Radio silence. I
then phoned and left a voice mail asking them to acknowledge my
email. Again radio silence. I eventually had to drive over and
met a manager face to face who told me they forward all emails
to Smart Parking telling them the vehicles they can cross off
their list. He couldn’t tell me if my son and his mates were on
that list!
<br>
<br>
I’m now in the situation where I still don’t know if the cars
have been taken off the Smart Parking persecution list. So do I
now appeal via the Smart Parking website? And if I do, what are
the do’s and don’ts when filling in their online form?
<br>
<br>
Cheers
<br>
<br>
Phil
#Post#: 124926--------------------------------------------------
Re: Best practice for appealing a PCN to registered keeper?
DIR By: InterCity125
Date: July 16, 2026, 10:29 am
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if you can, I would email again asking the manager to just
confirm that they have requested cancellation from their end.
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