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       #Post#: 124601--------------------------------------------------
       Horizon Parking PCN - Failure to pay for full duration of stay -
       East Kilbride Shopping Centre 
   DIR By: rory-09
       Date: July 14, 2026, 6:37 am
       ---------------------------------------------------------
       Hi,
       The driver briefly parked while a second person went to a shop
       from the car, then returned. The driver did not pay for this
       short stop. I do not remember when I, the registered keeper,
       received a PCN through the post.
       Please find all received documentation included.
       I am now wondering how to proceed with this.
       Thank you.
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       #Post#: 124622--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: jfollows
       Date: July 14, 2026, 7:39 am
       ---------------------------------------------------------
       I’m just copying a reply I just posted to you on a similar
       thread:
  HTML https://www.ftla.uk/private-parking-tickets/horizon-parking-pcn-exceeded-maximum-stay-period-anpr-tesco-silverburn/
       --- Quote ---
       > East Kilbride is in Scotland.
       >
       > If the registered keeper is also resident in Scotland, then
       ensure that the driver is not identified, because there is no
       legal way to transfer liability from the driver to the
       registered keeper. The Protection of Freedoms Act 2012 does not
       apply in Scotland.
       >
       > If all this is the case, the normal advice is to “appeal” as
       the registered keeper stating that the driver has not been
       identified and will not be identified, and therefore registered
       keeper can not be held liable and therefore will not be paying
       their invoice on behalf of the driver. They will doubtless deny
       the “appeal” and waffle on about the driver being able to use
       POPLA, but this should be ignored, as should all letters from
       debt collectors. It’s unlikely that a formal Letter of
       Intimation will be issued by a solicitor but, even if it is, it
       won’t result in a successful prosecution. As long as the driver
       is not identified.
       --- End Quote ---
       #Post#: 124628--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: rory-09
       Date: July 14, 2026, 8:07 am
       ---------------------------------------------------------
       In this case, is the appeal sent to the DCBL?
       Also, is it reasonable to appeal both tickets at the same time
       as they are both addressed to me, the keeper?
       #Post#: 124631--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: jfollows
       Date: July 14, 2026, 8:10 am
       ---------------------------------------------------------
       --- Quote from: rory-09 link ---
       >
       > In this case, is the appeal sent to the DCBL?
       >
       > Also, is it reasonable to appeal both tickets at the same time
       as they are both addressed to me, the keeper?
       >
       --- End Quote ---
       No, and No.
       You appeal to the operator. If they say you’ve missed their
       appeal deadline, you don’t bother. Do not engage with DCBL in
       any way. Be aware that DCB Legal is not to be ignored, it’s not
       the same firm.
       Send separate appeals for separate notices, as appropriate.
       Don’t combine one appeal for two notices, even if the wording is
       identical.
       #Post#: 124633--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: rory-09
       Date: July 14, 2026, 8:19 am
       ---------------------------------------------------------
       In this case then it is Horizon? Sorry I am unaware of a lot of
       this.
       In both cases DCB Ltd have said "You are no longer able to
       appeal this parking charge". So does this mean I should wait to
       see if they press further?
       #Post#: 124634--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: jfollows
       Date: July 14, 2026, 8:26 am
       ---------------------------------------------------------
       Horizon is the operator who sent the original PCN. Issued 6
       April 2025 for a “breach” on 24 February 2025. In England this
       would be too late to transfer liability. In Scotland it’s not
       possible to do so anyway. The PCN gave you a limited time to
       appeal after 6 April 2025 which has long passed.
       You could have replied to Horizon when you received the PCN in
       2025. Did you receive it and ignore it, or did you not receive
       it? In any case, we are where we are.
       DCBL has no power whatsoever, and uses red ink to frighten you
       into paying.
       Ignore DCBL but not anything from DCB Legal in future. They will
       likely bluster and threaten and use red ink but they have no
       legal basis for pursuing you, the registered keeper, if the
       driver has not been identified.
       #Post#: 124635--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: rory-09
       Date: July 14, 2026, 8:38 am
       ---------------------------------------------------------
       I received and ignored the letters based on some other advice
       (before finding out about this forum just the other day).
       I will continue to ignore DCBL as seems to be the common advice.
       If there is no legal basis for them to pursue the keeper, is it
       likely this will go anywhere? Is the only point I should respond
       to anything if it is DCB Legal, or a letter of intent/claim?
       Thank you for your advice and prompt responses.
       #Post#: 124637--------------------------------------------------
       Re: Horizon Parking PCN - Failure to pay for full duration of
       stay - East Kilbride Shopping Centre 
   DIR By: jfollows
       Date: July 14, 2026, 8:48 am
       ---------------------------------------------------------
       You had poor advice but it doesn’t matter, and you should always
       ignore debt collectors such as DCBL. Current advice is that you
       should always engage with a NtK, even if it’s to
       contest/deny/appeal it.
       Come back if you get a Letter of Intimation (I think that’s what
       it is in Scotland) or indeed anything from DCB Legal. You may or
       you may not. As long as you don’t identify the driver, they have
       no ability to make the registered keeper liable.
       Debt collectors have no power, are not party to any claim, and
       are only on commission for extracting money from people by
       sending threatening letters with increasing amounts of red ink.
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