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#Post#: 124560--------------------------------------------------
Dart Charge - Enforcement Commenced
DIR By: Aitch
Date: July 13, 2026, 4:03 pm
---------------------------------------------------------
Hello, I am writing this on behalf of someone else.
The individual in question used the Dartford crossing in
February of this year and wasn't aware of the requirement to
pay. Yesterday, they had a visit from an enforcement officer
demanding payment.
Some context: both they and their daughter are disabled,
suffering from mental and physical disabilities. Their daughter
regularly attends Great Ormond Street Hospital.
They recently moved to a new address and changed their vehicle
registration at the start of March. The vehicle was still
registered elsewhere whilst living at the new address. They only
recently remembered to change it. The only letter they received
(at the new address) was for the enforcement process having
commenced at the start of June.
I don't think that their vehicle is registered in the Disabled
Taxation class, as the DVLA form says Diesel Vehicle on the
taxation part. I don't even think they were aware of the ability
to do so.
The officer informed me that I could appeal with a TEC form. He
half-heartedly mentioned the witness statement form, but wasn't
sure.
What would be the best way to approach this?
Any guidance is appreciated. Thanks.
#Post#: 124568--------------------------------------------------
Re: Dart Charge - Enforcement Commenced
DIR By: fraser.mitchell
Date: July 13, 2026, 5:41 pm
---------------------------------------------------------
Very difficult to advise without sight of documents.
It sounds like all the enforcement documents went to their old
address, and were unpaid or unanswered, so the debt was
registered at the Traffic Enforcement Centre. An Order for
Recovery would have been sent out to the same old address. After
no response, bailiffs have been instructed. The legal process is
for them to send a letter out advising of the debt, plus a £75
fee. If this is unanswered, a visit is made and this costs £235.
After that, if not payment is made, they can seize goods and
also goods on the highway, which usually means their car.
So can you please explain what is meant here: -
--- Quote ---
> They recently moved to a new address and changed their vehicle
registration at the start of March. The vehicle was still
registered elsewhere whilst living at the new address. They only
recently remembered to change it.
--- End Quote ---
Either the V5C was updated in March or it wasn't and has only
recently (when ??) been done.
So we need to see posted photos here of what documents they have
received.
The process to revert the matter back to the PCN is one of
submitting an Out-of-Time Witness Statement to TEC. Two forms
are needed (1) TE9 Witness Statement, and (2) TE7 Permission to
submit WS out-of-time
HTML https://www.gov.uk/government/publications/form-te9-dart-charge-mersey-gateway-clear-air-zones-challenge-a-traffic-enforcement-order
HTML https://www.gov.uk/government/publications/form-te7-dart-charge-mersey-gateway-clear-air-zones-apply-for-more-time-to-challenge-a-traffic-enforcement-order
These forms can be downloaded from TEC. Great care is needed
when completing them, so it might be best if you contact: -
www.bailiffadviceonline.co.uk
For a small fee they will complete and submit the forms for you,
but as they are out-of-time, the DART management can object, and
if they do the submission is rejected.
Edit
The bailiff fees have recently increased slightly: -
Compliance Stage (£79): Added as soon as the debt is passed to
the bailiffs and a Notice of Enforcement is sent.
Enforcement Stage (£247): Added if you do not pay or set up an
arrangement by the date specified in the initial notice. An
extra 7.5% is charged on the value of the debt exceeding £1,900.
So the amount being demanded by the bailiffs should be made up
of the following amounts:
- Original PCN £70
- Charge Certificate (50%) £35
- TEC Registration £10
- Compliance Stage letter £79
- Enforcement Stage visit £247
---------------------------------
Total £441
---------------------------------
#Post#: 124609--------------------------------------------------
Re: Dart Charge - Enforcement Commenced
DIR By: Aitch
Date: July 14, 2026, 7:16 am
---------------------------------------------------------
--- Quote from: Incandescent link ---
>
> Very difficult to advise without sight of documents.
>
> It sounds like all the enforcement documents went to their old
address, and were unpaid or unanswered, so the debt was
registered at the Traffic Enforcement Centre. An Order for
Recovery would have been sent out to the same old address. After
no response, bailiffs have been instructed. The legal process is
for them to send a letter out advising of the debt, plus a £75
fee. If this is unanswered, a visit is made and this costs £235.
After that, if not payment is made, they can seize goods and
also goods on the highway, which usually means their car.
>
> So can you please explain what is meant here: -
> [quote]They recently moved to a new address and changed their
vehicle registration at the start of March. The vehicle was
still registered elsewhere whilst living at the new address.
They only recently remembered to change it.
--- End Quote ---
Either the V5C was updated in March or it wasn't and has only
recently (when ??) been done.
So we need to see posted photos here of what documents they have
received.
The process to revert the matter back to the PCN is one of
submitting an Out-of-Time Witness Statement to TEC. Two forms
are needed (1) TE9 Witness Statement, and (2) TE7 Permission to
submit WS out-of-time
HTML https://www.gov.uk/government/publications/form-te9-dart-charge-mersey-gateway-clear-air-zones-challenge-a-traffic-enforcement-order
HTML https://www.gov.uk/government/publications/form-te7-dart-charge-mersey-gateway-clear-air-zones-apply-for-more-time-to-challenge-a-traffic-enforcement-order
These forms can be downloaded from TEC. Great care is needed
when completing them, so it might be best if you contact: -
www.bailiffadviceonline.co.uk
For a small fee they will complete and submit the forms for you,
but as they are out-of-time, the DART management can object, and
if they do the submission is rejected.
Edit
The bailiff fees have recently increased slightly: -
Compliance Stage (£79): Added as soon as the debt is passed to
the bailiffs and a Notice of Enforcement is sent.
Enforcement Stage (£247): Added if you do not pay or set up an
arrangement by the date specified in the initial notice. An
extra 7.5% is charged on the value of the debt exceeding £1,900.
So the amount being demanded by the bailiffs should be made up
of the following amounts:
- Original PCN £70
- Charge Certificate (50%) £35
- TEC Registration £10
- Compliance Stage letter £79
- Enforcement Stage visit £247
---------------------------------
Total £441
---------------------------------
[/quote]
HTML https://ibb.co/8g1JDjQV
Hi, thanks for your reply. I have attached the only letter of
correspondence they received. The V5C was updated in March. The
vehicle was previously registered at a different address where
their parents lived. However, the parents had not lived there
for the last 4-5 months and have since moved out. The individual
has also been at the new address for just over a year. I
understand it is their responsibility to keep the DVLA updated;
however, with all that is going on in their lives on top of
having learning difficulties, it has been difficult to keep
track.
They have mentioned this to their psychologist and doctor, who
are in close contact with the council workers and can check if
they are entitled to the Vehicle Taxation Class. As far as I am
aware, the driver has Personal Independence Payment (PIP) and
their daughter has Disability Living Allowance (DLA) but I am
unsure of whether it is the higher classification.
Thank you for the cost breakdown. I find it insane to be
charging someone that amount for not paying £7.
If there is anything else, let me know and I will try my best to
obtain the information.
#Post#: 124636--------------------------------------------------
Re: Dart Charge - Enforcement Commenced
DIR By: tincombe
Date: July 14, 2026, 8:47 am
---------------------------------------------------------
You have posted:
Hello, I am writing this on behalf of someone else.
The officer informed me that I could appeal with a TEC form
There is no need to disguise identities as regards these
regulatory matters. So pl let's be clear as to who is the
registered keeper.
If the Notice of Enforcement(which we have not seen, all that's
been posted is a covering letter) was made out correctly then
the period of '7 clear days' in which payment could be made at
the much, much lower level has passed.
In short, and as set out in Incandescent's post, the reason the
debt is £441 is because having received the Notice of
Enforcement(which is accepted) the recipient did nothing and
thereby added £247 to the debt i.e. they doubled the debt by
their inaction.
This is not finger-pointing or a blame game, the RK is where
they are but I thought that it is necessary to set out these
basics.
Even if you, or someone on the RK's behalf, submitted an Out of
Time WS now, this would not likely be actioned by TEC until next
week. So for me the issue is where were matters left between the
enforcement officer and the debtor. In this case there appear to
be regulatory vulnerabilities involved which limit the officer's
scope of action. But only if the RK knows the law.
Depending on whether the RK can contact bailiffadviceonline ASP,
it might be better to pay the debt now to prevent it escalating
and suffering inconvenience through the seizure of goods. If an
OOT is accepted then all monies are refunded and we start from
square 1.
#Post#: 124647--------------------------------------------------
Re: Dart Charge - Enforcement Commenced
DIR By: Aitch
Date: July 14, 2026, 9:29 am
---------------------------------------------------------
--- Quote from: tincombe link ---
>
> You have posted:
>
> Hello, I am writing this on behalf of someone else.
>
> The officer informed me that I could appeal with a TEC form
>
> There is no need to disguise identities as regards these
regulatory matters. So pl let's be clear as to who is the
registered keeper.
>
> If the Notice of Enforcement(which we have not seen, all
that's been posted is a covering letter) was made out correctly
then the period of '7 clear days' in which payment could be made
at the much, much lower level has passed.
>
> In short, and as set out in Incandescent's post, the reason
the debt is £441 is because having received the Notice of
Enforcement(which is accepted) the recipient did nothing and
thereby added £247 to the debt i.e. they doubled the debt by
their inaction.
>
> This is not finger-pointing or a blame game, the RK is where
they are but I thought that it is necessary to set out these
basics.
>
> Even if you, or someone on the RK's behalf, submitted an Out
of Time WS now, this would not likely be actioned by TEC until
next week. So for me the issue is where were matters left
between the enforcement officer and the debtor. In this case
there appear to be regulatory vulnerabilities involved which
limit the officer's scope of action. But only if the RK knows
the law.
>
> Depending on whether the RK can contact bailiffadviceonline
ASP, it might be better to pay the debt now to prevent it
escalating and suffering inconvenience through the seizure of
goods. If an OOT is accepted then all monies are refunded and we
start from square 1.
>
--- End Quote ---
Hi, there is no disguise of identities beyond not revealing
personal details. Again, I am researching this on behalf of
someone else, the registered keeper. I stumbled upon the
interaction midway through. I referred to myself in the op, as
the individual has learning difficulties, does not own a
computer, and needs help filling out the form.
The cover letter (Enforcement Process Commenced) is the only
letter that they received. I did ask the bailiff how this one
managed to make it to the new address, and none of the others
did. He mentioned something about retracing but was
intentionally generic. The individual does not have anything
else to hand beyond maybe a receipt of payment.
I believe a portion of it has been paid, but I would need to ask
for further details.
I am not sure what you mean by "In this case there appear to be
regulatory vulnerabilities involved which limit the officer's
scope of action. But only if the RK knows the law. "
Thanks
#Post#: 124666--------------------------------------------------
Re: Dart Charge - Enforcement Commenced
DIR By: tincombe
Date: July 14, 2026, 11:25 am
---------------------------------------------------------
From the bailiffadviceonline website:
HTML https://bailiffadviceonline.co.uk/latest-news/bailiff-enforcement-and-vulnerability
The covering letter states: 'Full details are given on the
enclosed statutory Notice of Enforcement'.
Was there or wasn't there an enclosed NoE?
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