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       #Post#: 124232--------------------------------------------------
       NCP Birmingham city centre ticket. reduced too a £20 "admin
       fee"
   DIR By: dandydriver
       Date: July 9, 2026, 3:27 pm
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       Hello!
       in July i visited the birmingham city centre car park after i
       was duwe to stay in the city for a full day and it would of been
       £37 quid for the whole day!
       so i paid for an hour (even tho i was only there for 20 mins)
       and left.
       i then get a notice claiming that i hadn't paid for my time in
       this car park. the usually £60 or £100 fine. but i had kept the
       ticket! i send off a picture of the ticket saying i paid for the
       time i was there. unfortunalty whilst i was there the machine
       was acting up and wouldnt let me put in my number plate so i
       just put "g" which i didnt mention in my reply to them. they are
       now saying that due to me putting in "g" i have to pay a £20
       "admin" fee. obviously this is mad as i paid the £5 charge for
       my 20 mins parking. anyway to avoid paying this?
       This is an excert from the email they sent:
       Whilst we note that you have provided details of payment against
       another vehicle registration, this does not
       automatically render this Parking Charge null and void. The
       payment was made for "G" when it should have been
       made for (my reg). On this occasion we have reduced the fee to
       our £20 administration fee as a gesture of
       goodwill. Any further PC's will not be reduced.
       We are therefore unable to cancel the Parking Charge as it was
       issued correctly. We have now extended the
       discounted payment period by a further 14 days to allow you time
       to pay the discounted settlement amount.
       Please now make payment of £20 to reach us by 18/07/2026 or £100
       to reach us by 01/08/2026. We must advise
       you that once the discounted settlement rate passes it will not
       be offered again.
       #Post#: 124250--------------------------------------------------
       Re: NCP Birmingham city centre ticket. reduced too a £20
       "admin fee"
   DIR By: jfollows
       Date: July 10, 2026, 1:11 am
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       See
  HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf
       It’s up to you whether you pay £20 or put up with the hassle of
       debt collectors’ letters and a possible county court claim you
       will have to defend. You will probably end up paying £0 if so,
       but you will need to take time and effort to follow the process
       properly.
       #Post#: 124321--------------------------------------------------
       Re: NCP Birmingham city centre ticket. reduced too a £20
       "admin fee"
   DIR By: Sander333
       Date: July 10, 2026, 11:51 am
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       I would think this will be classed by the parking company as a
       major keying error. You can appeal to POPLA to see if they agree
       with you if not then you will need to wait to see if there are
       any other outcomes.
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