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#Post#: 123806--------------------------------------------------
National Parking Control PCN - Machine Broken
DIR By: AFA70
Date: July 5, 2026, 9:06 am
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Hi Forum,
Hope you are all well. First time poster here.
​I am the Registered Keeper of a vehicle that has received
a NTK from National Parking Control (NPC). I was not driving or
in the car, but I am aware of what’s happened and was expecting
this letter.
​The driver attempted to pay for parking but the pay
machine they used was out of order.
I have a photo from the driver that shows the display of the pay
machine stating ‘Machine Out of Order’ alongside the time and
date, which lines up within a few minutes after the entry time
stated on the letter.
The driver doesn't remember whether there were other pay
machines or alternative methods of payment but on research it
looks like there was, but I don't know how relevant this is when
responding as Registered Keeper.
I handled a few PCNs for a friend a few years back, so I am
somewhat familiar with the process, but I don't know whether
it's worth attempting to appeal to the Kangaroo Court on this.
I have attached both sides of the letter I received with
personal information redacted and dates and times altered (these
can be relied on as a realistic example).
I have also attached an image I found online of the signage to
the car park incase it's relevant.
So, I have the below as ammunition:
-Driver attempted to pay - broken machine
-No inclination to name the driver
-Proof that I couldn't be the driver (which I could provide to a
court down the line, not the parking company)
-Possible PoFA compliance issues
Can you offer any advice on how to initially approach this
please?
Thank you in advance.
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#Post#: 123856--------------------------------------------------
Re: National Parking Control PCN - Machine Broken
DIR By: InterCity125
Date: July 6, 2026, 1:39 am
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The NtK does not contain the wording required by PoFA Schedule 4
Paragraph 9(2)(e).
#Post#: 123994--------------------------------------------------
Re: National Parking Control PCN - Machine Broken
DIR By: DWMB2
Date: July 7, 2026, 11:38 am
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--- Quote from: AFA70 link ---
>
> -Proof that I couldn't be the driver (which I could provide to
a court down the line, not the parking company)
>
--- End Quote ---
Deliberately withholding evidence that strengthens your position
is generally a poor tactic, in my view. You don't stand to gain
much by doing so.
If you present this evidence from the outset, and they choose to
ignore it, you could advance the argument that they have behaved
unreasonably if they progress to court, at which point you could
be awarded costs.
#Post#: 124010--------------------------------------------------
Re: National Parking Control PCN - Machine Broken
DIR By: ixxy
Date: July 7, 2026, 2:13 pm
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--- Quote from: InterCity125 link ---
>
> The NtK does not contain the wording required by PoFA Schedule
4 Paragraph 9(2)(e).
>
--- End Quote ---
Which may or may not invalidate the POFA compliance of the PCN
it certainly isn't an argument the PPC or POPLA will cancel the
PCN on the strength of.
The driver made the fatal mistake of assuming and out of order
payment machine equals free parking, it doesn't, especially when
there is app payment available.
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