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#Post#: 123268--------------------------------------------------
Guilty?
DIR By: cpj1967
Date: June 29, 2026, 4:49 am
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Hi,
i parked almost every day during a holiday at Harlyn Beach car
park, a private car park. I believe the parking is controlled
through ANPR by alliance parking, i use the "Just park" app to
pay for parking, this i did every day.
The internet coverage is poor and intermittent. I pay through
apple pay. The app gives an audible sound to indicate "payment",
or so i thought.
On 24th June, I entered the car park and drove to a point with
internet coverage, selected a 2 hour stay and entered the
details and waited for the audible confirmation, which i heard
as usual. I then parked. Having met family i checked to screen
on my Just park app to check the exact timings as I have had
problems previously. It showed a departure time of 17.32, this
my wife read as i had not got my reading glasses. I decided to
extend the period I had "paid" for. Walking back to a point with
internet connectivity i discovered my payment and therefore my
initial parking transaction did not go through. I think the
original times were still showing in the app as these were the
times i entered on arrival but the transaction did not complete,
could have been my error, connection issues or problems with the
app.
I paid for the extra period as a new period, rather than an
extension to the "existing". I then called Just park whilst i'm
still at the site. They went round in circles for 15 minutes
and could not back date the payment and instructed me to try to
do the same at one of the onsite meters, with the same result.
So I was unable pay for whole the period i was present.
Instruction are to pay immediately on arrival and to pay 100% of
the time you are "parked", although this is impossible as you
have to park and then either use the app or walk to the meters
and enter details, similar problems can apply when leaving if
there are queues or other vehicles manoevering, however neither
of these applies to me.
Arrival around 3.30pm departure 6.00pm, period paid 5.30-6.00.
+/-
I accept i did not pay for the period i parked, although i did
try, I fear i may get a PCN, although it's too soon to say.
Can i take any action now to avoid this, or is there a defence
it a PCN arrives in the future?
#Post#: 123269--------------------------------------------------
Re: Guilty?
DIR By: InterCity125
Date: June 29, 2026, 4:53 am
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Nothing you can do at present except wait.
Make sure you take screenshots which evidence you phone calls
and attempts to pay.
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