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#Post#: 122310--------------------------------------------------
EuroCarParks PCN - Two characters wrong on parking payment
DIR By: Curliness8852
Date: June 19, 2026, 3:19 am
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Good morning,
Last weekend, I parked in a car park, and unfortunately entered
the first two characters of my old car's registration on the
parking machine, with the last five characters being correct for
my vehicle.
That evening, I contacted EuroCarParks (without stating who the
driver was) stating that the car had been parked in the car
park, and providing evidence of ownership of the previous car
with the initial starting characters on the plate, in the hopes
that they would not issue a PCN given that payment was made in
full for parking and they haven't therefore lost out on revenue.
As expected, they ignored that communication and have now issued
a PCN.
Can I appeal this notice?
---
Example:
My current car reg is AB20XYZ
I entered DE20XYZ on the parking payment machine
My old car reg was DE19GHI
Thanks in advance.
#Post#: 122314--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: jfollows
Date: June 19, 2026, 3:52 am
---------------------------------------------------------
You can appeal on the basis of a “keying error”, see
HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf,<br
/>and ask to pay accordingly per F.3.
Or you can post the notice here and see if there are grounds for
appealing it and paying nothing.
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
#Post#: 122318--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: jfollows
Date: June 19, 2026, 4:08 am
---------------------------------------------------------
Note that your original argument is probably flawed in that Euro
Car Parks probably got nothing from you, their contract is
likely to be that they hand over all the money to the land owner
in return for which they get to keep any money they manage to
extract from people who break their rules. So they want their
£100 (or whatever) from you now.
#Post#: 122324--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: Curliness8852
Date: June 19, 2026, 4:47 am
---------------------------------------------------------
--- Quote from: jfollows link ---
>
> You can appeal on the basis of a “keying error”, see
HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf,<br
/>and ask to pay accordingly per F.3.
>
> Or you can post the notice here and see if there are grounds
for appealing it and paying nothing.
>
>
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
>
--- End Quote ---
I'll post the full PCN when I get a proper copy - the initial
one was issued to my leasing company, so waiting for that to be
transferred over. I'll read up on the keying error information,
thank you.
#Post#: 122325--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: Curliness8852
Date: June 19, 2026, 4:47 am
---------------------------------------------------------
--- Quote from: jfollows link ---
>
> Note that your original argument is probably flawed in that
Euro Car Parks probably got nothing from you, their contract is
likely to be that they hand over all the money to the land owner
in return for which they get to keep any money they manage to
extract from people who break their rules. So they want their
£100 (or whatever) from you now.
>
--- End Quote ---
Interesting. I really should have just bought a second ticket
when I realised then!
#Post#: 122326--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: jfollows
Date: June 19, 2026, 4:51 am
---------------------------------------------------------
--- Quote from: Curliness8852 link ---
>
> [quote author=jfollows link=topic=11210.msg122314#msg122314
date=1781859161]
> You can appeal on the basis of a “keying error”, see
HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf,<br
/>and ask to pay accordingly per F.3.
>
> Or you can post the notice here and see if there are grounds
for appealing it and paying nothing.
>
>
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
>
--- End Quote ---
I'll post the full PCN when I get a proper copy - the initial
one was issued to my leasing company, so waiting for that to be
transferred over. I'll read up on the keying error information,
thank you.
[/quote]
If the car is leased, this should mean you will get a Notice to
Hirer issued to you in due course which is unlikely to meet the
requirements of PoFA 2012 to transfer liability from the unknown
driver to you as hirer.
Do not identify the driver.
Post the NtH when you receive it and note the other documents
sent with it (there should be, but probably there won’t be).
Search the forum in the meantime for the usual failings of
Notices to Hirer, and the appeal point that results.
#Post#: 122329--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: Curliness8852
Date: June 19, 2026, 5:01 am
---------------------------------------------------------
--- Quote from: jfollows link ---
>
> [quote author=Curliness8852
link=topic=11210.msg122324#msg122324 date=1781862452]
> [quote author=jfollows link=topic=11210.msg122314#msg122314
date=1781859161]
> You can appeal on the basis of a “keying error”, see
HTML https://www.britishparking.co.uk/write/Documents/AOS/Sector%20Code%20Templates/sectorsingleCodeofPracticeVersion1.1130426-2.pdf,<br
/>and ask to pay accordingly per F.3.
>
> Or you can post the notice here and see if there are grounds
for appealing it and paying nothing.
>
>
HTML https://www.ftla.uk/private-parking-tickets/read-this-first-private-parking-charges-forum-guide/
>
--- End Quote ---
I'll post the full PCN when I get a proper copy - the initial
one was issued to my leasing company, so waiting for that to be
transferred over. I'll read up on the keying error information,
thank you.
[/quote]
If the car is leased, this should mean you will get a Notice to
Hirer issued to you in due course which is unlikely to meet the
requirements of PoFA 2012 to transfer liability from the unknown
driver to you as hirer.
Do not identify the driver.
Post the NtH when you receive it and note the other documents
sent with it (there should be, but probably there won’t be).
Search the forum in the meantime for the usual failings of
Notices to Hirer, and the appeal point that results.
[/quote]
So far I have an email from the leasing company (Octopus EV)
that they have sent to ECP authorising them to communicate with
me directly:
--- Quote ---
> Dear Euro Car Parks Limited
> This letter confirms that Octopus Electric Vehicles has
authorised you to communicate directly with the nominated person
detailed below in
> relation to the Penalty Charge Notice they have received.
> Vehicle Registration: <redacted>
> Reference: <redacted>
> Contract Start Date: <redacted>/2025
> Contract EndDate: <redacted>/2029
> Driver/CustomerName: <redacted>
> Driver/Customer Address: <redacted>
> The above vehicle is on long term lease with Octopus Electric
Vehicles and the nominated person above has full use of the
vehicle.
>
--- End Quote ---
There are multiple drivers on the policy, so despite Octopus'
wording that I'm the driver/Customer, they do not know who the
driver was, just that I am the customer.
I'll read up on NtH failings whilst awaiting a copy of it, thank
you.
#Post#: 123327--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: Curliness8852
Date: June 29, 2026, 3:42 pm
---------------------------------------------------------
Good evening,
I have now received the formal PCN (Notice to Hirer) in the
post, please see on Google Drive:
[center]
-
HTML https://drive.google.com/drive/folders/1X5u6NyVs_85w9CO0_rH-rm4jIC65g8Of?usp=drive_link
[/center]
They have not attached either:
- Notice to Keeper
- Hire Agreement
- A copy of the statement from Octopus EV stating that I am the
hirer (although I was cc'd onto Octopus' reply to them stating
this, not sure if this is sufficient?[/li
Does this mean that they have not fulfilled their duties in
issuing the ticket?
As they were informed of my (the hirer's) details on 19 June,
does this mean that if they do not supply the above by 10th
July, they cannot pursue me or the driver for the PCN?
If that is indeed the case, does that mean that I should wait
until after 10th July to reply, and then appeal/inform that that
as they did not meet those requirements, they are unable to
pursue this further?
Thanks
#Post#: 123341--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: InterCity125
Date: June 30, 2026, 12:49 am
---------------------------------------------------------
I would initially appeal to the parking operator using a loose
appeal point purely to get the POPLA code - something along the
lines of 'I understand that the parking was paid for'.
Obviously you will appeal purely as the hirer.
This would prevent the parking operator from understanding
exactly what they have done wrong and give them no time to put
it right.
You should note that the legislation actually specifies;
14(2) The conditions are that—
(a)the creditor has within the relevant period given the hirer a
notice in accordance with sub-paragraph (5) (a “notice to
hirer”), together with a copy of the documents mentioned in
paragraph 13(2) and the notice to keeper;
The key word in the legislation is "together" meaning; that they
cannot retrospectively provide the documents since all the
documents must be served 'together'.
#Post#: 123346--------------------------------------------------
Re: EuroCarParks PCN - Two characters wrong on parking payment
DIR By: Curliness8852
Date: June 30, 2026, 2:48 am
---------------------------------------------------------
Great, thank you for that information. I had missed the key word
"together" when I read the Act!
One question - if Octopus EV did not give all tbe required
information to the carpark operstor, are they still liable as
the registered keeper?
I believe that my agreement with them allows them to recharge
any tickets they pay to me, so I'm wondering if it is worth
checking with Octopus to ensure that they have taken all steps
needed to allow the parking operator to transfer liability, and
hope the parking operator doesn't followcup with a new NtH
including the other documents together?
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