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       #Post#: 120129--------------------------------------------------
       UKPC PCN - Electric Charging Bay - Lanes Shopping Centre Car
       Park, Sutton Coldfield
   DIR By: glent
       Date: May 30, 2026, 11:35 am
       ---------------------------------------------------------
       The driver entered the car park in a petrol powered vehicle
       which provides two free hours parking for visitors to any of the
       retail outlets on site. The car park was extremely busy and the
       driver pulled into one of two empty bays that were visible.
       
       Once in the bay, it became apparent that the bay was only for
       electric vehicle parking. Having read the sign stating this, the
       driver left the bay. Failing to find an empty bay for
       non-electric vehicle parking, the driver left the car park. The
       vehicle was stationary for a total of 60 seconds in the electric
       vehicle parking bay.
       The ONLY sign prohibiting the parking of non-electric vehicles
       was in the two electric parking bays themselves and it would not
       realistically be possible to read the sign when approaching the
       bays.
       The registered keeper received a PCN requesting payment of £100,
       reduced to £60 if paid within 14 days. The reason given for the
       PCN was as follows:
       “Parked in an electric vehicle designated bay. The recorded
       duration of stay was 0 Hours 1 Minutes 0 Seconds.”
       The registered keeper appealed to UKPC on the basis that there
       should be a consideration period allowing a driver to read and
       understand any terms and conditions before either deciding to
       accept or decline those terms. UKPC refused the appeal.
       The registered keeper then appealed to POPLA on the same
       grounds.
       Any help would be greatly appreciated, thanks in advance! :)
       #Post#: 120133--------------------------------------------------
       Re: UKPC PCN - Electric Charging Bay - Lanes Shopping Centre Car
       Park, Sutton Coldfield
   DIR By: ixxy
       Date: May 30, 2026, 12:13 pm
       ---------------------------------------------------------
       Have you had a response from POPLA?
       Can't see this going to court, they would have to have a very
       compelling argument to convince a judge that a contract had been
       entered into in 60 seconds.
       #Post#: 120154--------------------------------------------------
       Re: UKPC PCN - Electric Charging Bay - Lanes Shopping Centre Car
       Park, Sutton Coldfield
   DIR By: glent
       Date: May 30, 2026, 6:20 pm
       ---------------------------------------------------------
       POPLA have given me 7 days to respond to the evidence provided
       by UKPC to my appeal.
       UKPC's evidence letter is below. Any advice about how I should
       respond?
       *****
       On 18/04/2026, a parking event occurred relating to vehicle
       registration XXXX XXX. The event was recorded by our ANPR
       cameras at Instavolt - M The Lanes because the vehicle was a Non
       EV vehicle parking in an EV Bay.
       The parking charge rate was £100.00, reduced to £60.00 if
       payment was received within fourteen days.
       Following the parking event on 18/04/2026, UKPC had reasonable
       cause to obtain the details of the registered keeper from the
       DVLA for the purposes of issuing a Parking Charge Notice (PCN)
       by post- a copy of this PCN is included in this pack. The PCN
       was issued on 22/04/2026
       An appeal was received from the vehicle keeper MR XXXXX XXXXXX
       on the 04/05/2026, which the appeals department investigated and
       decided to reject.
       Schedule 4 of the Protection of Freedoms Act 2012 discusses the
       recovery of unpaid parking charges. It allows parking operators
       to hold the registered keeper liable to pay unpaid parking
       charges if the operator has not been provided the name and a
       serviceable address of the driver.
       Our initial notice clearly states "UK Parking Control Ltd do not
       know the name and address of the driver. We therefore invite
       you, the registered keeper, to pay this Parking Charge or
       provide us with the name and current address of the driver so
       that we may write to them and request payment" and as no driver
       details have been provided to us we are continuing under keeper
       liability.
       The site is managed by ANPR systems which simply take images of
       vehicle registration numbers entering and exiting a bay; to
       calculate the total amount of time the terms and conditions were
       breached for. They have been specially calibrated to only take
       photos of contravening vehicles within the bays they are
       directed at.
       In terms of the technology of the cameras themselves, the
       British Parking Association audits the camera systems in use by
       parking operators in order to ensure that they are in good
       working order and that the data collected is accurate.
       Independent research has found that the technology is generally
       accurate. Unless we are presented with sufficient evidence to
       prove otherwise, we work on the basis that the technology was
       working at the time of the alleged improper parking
       Parking a non-electric vehicle in a designated EV charging bay
       is a clear violation of parking terms and conditions, regardless
       of the reason given. EV bays are specifically reserved for
       vehicles that need to charge, supporting drivers who rely on
       access to charging infrastructure to continue their journeys.
       When a petrol or diesel vehicle occupies these spaces without
       authorization, it prevents electric vehicle users from accessing
       essential facilities, potentially causing significant
       inconvenience or disruption.
       Parking in a restricted bay, such as one designated exclusively
       for electric vehicle use, constitutes a substantive breach of
       the clearly stated terms and conditions of use rather than a
       minor procedural oversight. Accordingly, the operator is
       entitled to issue a Parking Charge Notice without the need to
       afford a five-minute consideration period.
       It can be seen from the images that the EV bays are clearly
       marked via signage, with visually obvious EV chargers between.
       As such UKPC contend that there is no reason to pull into an EV
       bay for even 1 minute, if the vehicle is not electric.
       For clarity, both the consideration period (before a contract is
       formed) and the grace period (after parking has ended) are
       distinct and not intended to extend the allowable parking
       duration. As per SCoP these periods must not be combined or
       treated as additional parking time. Neither of these are a free
       period of parking.
       The signage in place clearly sets out the terms and conditions
       of parking, forming the basis of the contractual agreement. Upon
       entering the car park, it is the responsibility of the motorist
       to review these terms and ensure compliance before deciding to
       park. If a motorist is unable to comply, does not understand, or
       disagrees with the terms, they should refrain from parking and
       thereby not enter into the contract. Otherwise, by choosing to
       park, they accept the terms and may be held liable for a Parking
       Charge Notice, as stated on the signage.
       The driver of the vehicle does not need to have read the terms
       and conditions of the contract to accept it. There is only the
       requirement that the driver is afforded the opportunity to read
       and understand the terms and conditions of the contract before
       accepting it. It is the driver’s responsibility to seek
       out the terms and conditions, and ensure they understand them,
       before agreeing to the contract and parking.
       Entrance signage on site directs motorists to contravention
       signage on site, thus affording motorists the ability to locate
       and acknowledge those terms before agreeing to stay or leave the
       site.
       Our signage conforms to the guidelines set out within the code,
       and we are audited regularly by the BPA for those standards; the
       signs must be provided to make it easy for motorists to find out
       what the terms and conditions are and that the signs contain the
       specific parking terms throughout the site, so that drivers are
       given the chance to read them at the time of parking or leaving
       their vehicle. Signs must be conspicuous and legible, and
       written in intelligible language, so that they are easy to see,
       read and understand. The BPA audits have confirmed that we
       follow this to their standard.
       It is also important to remember that if a motorist chooses to
       park on privately owned land, they are entering into a parking
       contract. Parking contracts are legally binding agreements. Like
       any other contract, they must be adhered to strictly. The
       concept of acting in "good faith" does not override the clear
       obligations set out in the contract. Compliance with the terms
       is not optional, and there are no discretionary or “grey
       areas” once the contract has been accepted. Furthermore,
       the signage clearly tells motorists the penalty for a breach of
       the terms and conditions. UKPC are simply employed to manage the
       car park.
       UKPC must maintain a consistent approach when issuing and
       upholding a charge. In this instance, this vehicle had been
       parked on site in direct breach of the terms and conditions of
       parking on site as stated on signage.
       UK Parking Control signage complies fully with section 18 of the
       British Parking Association Code of Practice and we reject the
       suggestion that it is vague or misleading. Entrance signage
       advises motorists that terms of parking apply, and that notices
       within the car park should be checked to identify the full terms
       and conditions. These notices are placed throughout the car
       park. It is ultimately the responsibility of the motorist to
       ensure they identify the terms of parking, and then decide
       whether to park their vehicle, or leave the site if they are
       unable to meet those terms.
       The parking charges issued by UK Parking Control Limited are
       based on a contractual agreement between UKPC and the driver, as
       detailed on the signage displayed in the car park. The signage
       states the terms and conditions of parking and explains that a
       parking charge will be payable if the terms are not met by the
       driver. We ensure that signage is ample, clear and visible,
       wholly in line with the British Parking Association Code of
       Practice. It is settled law that a driver is deemed to have
       accepted the terms and conditions of parking by the act of
       parking and leaving a vehicle.
       Ultimately, it is fundamentally the responsibility of the
       motorist to identify the terms of parking when leaving their
       vehicle on private land. If they feel they are unable to adhere
       to the terms, they may leave the site before agreeing to those
       terms.
       There are sufficient signs advising drivers that parking a Non
       EV vehicle in an EV Bay may result in a parking charge being
       issued. MR XXXXX XXXXXX's vehicle was parked in an EV bay
       despite not being an EV; consequently, the parking charge was
       issued correctly.
       A letter was sent to MR XXXXX XXXXXX informing him of our
       decision on the 08/05/2026.
       #Post#: 120158--------------------------------------------------
       Re: UKPC PCN - Electric Charging Bay - Lanes Shopping Centre Car
       Park, Sutton Coldfield
   DIR By: InterCity125
       Date: May 31, 2026, 1:11 am
       ---------------------------------------------------------
       We'll need to see the text of your initial appeal to POPLA.
       POPLA will not allow additional appeal points to be added at the
       comments stage.
       We need to focus on the fact that no contract was entered into.
       It may also be helpful if you could post up the original PCN.
       #Post#: 120161--------------------------------------------------
       Re: UKPC PCN - Electric Charging Bay - Lanes Shopping Centre Car
       Park, Sutton Coldfield
   DIR By: glent
       Date: May 31, 2026, 2:40 am
       ---------------------------------------------------------
       This is the text of my original appeal to POPLA:
       *****
       I would like to appeal on the grounds that although the vehicle
       was stationary in the electric charging bay, it was not parked.
       The driver was a learner driver at the end of his driving
       lesson. He had agreed with the driving instructor that the
       lesson would end at the car park in question so that he could
       visit one of the retailers on site.
       The car park was extremely busy with no visible spaces and cars
       queuing at the entrance, exit and inside the car park. The
       driver could not just stop in the middle of the car park to get
       out and read the signs detailing the terms and conditions of
       parking in the car park. Given how busy the car park was, the
       driver pulled into the first visible vacant space before reading
       the signage.
       Having read the signage, it was apparent that the bay was for
       electric charging use only. Given how busy the car park was and
       how difficult and stressful it would be for the learner driver
       to now reverse out of the bay into queuing traffic, the driving
       instructor advised the learner driver to leave and continue on
       to the retailer. The instructor then reversed the car and left
       the car park.
       The vehicle was stationary in the electric charging bay for a
       total of one minute and zero seconds.
       The British Parking Association clearly states in its guidance
       that a consideration period should be given. As a matter of
       contract law, drivers need to be given an appropriate
       opportunity to understand and decide whether to accept the terms
       and conditions that apply should they choose to park a vehicle
       on controlled land.
       #Post#: 120165--------------------------------------------------
       Re: UKPC PCN - Electric Charging Bay - Lanes Shopping Centre Car
       Park, Sutton Coldfield
   DIR By: glent
       Date: May 31, 2026, 3:10 am
       ---------------------------------------------------------
       This is the original PCN:
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