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#Post#: 123765--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 4, 2026, 4:40 pm
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Hi all,
Below is a draft and asking for your help whether this is
suffcient to sent to the PCN issuer, is there anything to be
added or removed:
Dear Sir/Madam,
I write as the registered keeper of the above vehicle.
The Parking Charge Notice is disputed in its entirety.
For the avoidance of doubt, this appeal is submitted solely by
the registered keeper. No admission is made as to the identity
of the driver and the registered keeper is under no legal
obligation to identify the driver. Nothing contained within this
correspondence should be taken as such an admission.
The operator bears the burden of proving that a legally
enforceable parking contract was formed with the driver and that
all contractual terms were adequately brought to the driver's
attention.
The registered keeper disputes that this burden can be
discharged for the following reasons.
1. Failure to establish a clear contractual agreement
The operator alleges that payment was required. However, it must
demonstrate that the contractual terms relied upon were clearly
displayed, prominent, unambiguous and capable of being accepted
before any contract was formed.
A mere assertion that payment was not made does not establish
that a legally enforceable contract existed.
2. Confusing operation of the site
This location has historically operated differently from the
system now described by the operator.
Historically, motorists who were required to pay would
ordinarily do so before leaving the site, with the exit barrier
remaining closed until payment had been made or assistance had
been provided.
Following the change in parking management, the operation of the
site appeared materially different. On numerous occasions the
exit barriers were observed to be permanently open, to lift
automatically without any apparent payment verification, or to
be visibly damaged and undergoing repair or maintenance.
Engineers were frequently observed attending the barrier
equipment.
Against that background, the operation of the site became
inconsistent and capable of causing genuine uncertainty as to
the parking arrangements in force.
If the operator contends that the site had changed to a "pay on
entry" system, it is put to strict proof that this significant
change was clearly, prominently and unambiguously communicated
to motorists.
3. Strict proof of system reliability
The operator is put to strict proof that:
the payment terminals were fully operational;
the ANPR system was functioning correctly;
the barrier equipment was operating correctly;
no maintenance, faults or outages affected the site on the dates
in question;
all timestamps and payment records are accurate.
In light of the repeated observations of barrier maintenance and
inconsistent barrier operation, a generic assertion that no
payment was recorded is insufficient.
4. Strict proof of landowner authority
The operator is put to strict proof that it holds a
contemporaneous written agreement with the landowner authorising
it to:
enter into contracts with motorists;
issue Parking Charge Notices in its own name; and
pursue unpaid parking charges through civil proceedings.
A mere site agreement or witness statement will not be
sufficient.
5. Keeper liability
Should the operator seek to pursue the registered keeper, it is
put to strict proof that every statutory requirement necessary
to establish keeper liability has been complied with.
6. Failure to properly consider representations
Should this appeal be rejected, the operator is requested to
address each substantive point raised rather than issuing a
generic response asserting only that payment was not identified.
If the operator rejects this appeal, please provide:
a POPLA verification code;
copies of all photographs relied upon;
payment machine audit logs;
maintenance and fault records relating to the payment and
barrier systems;
ANPR audit records;
copies of the signage relied upon;
and a copy of the contemporaneous landowner agreement.
The registered keeper reserves all rights and will rely upon any
additional legal and evidential grounds in any subsequent appeal
or proceedings.
Yours faithfully,
[Registered Keeper]
#Post#: 123835--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 5, 2026, 2:56 pm
---------------------------------------------------------
Good evening,
Apologies for bumping this again.
Really worried about the 4x PCNs and I havent submitted anything
for these - can anyone pls help ?
#Post#: 123855--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: RichardW
Date: July 6, 2026, 1:12 am
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They are all over a month ago, so you are too late to appeal
now. You can either pay, or wait for them to issue a court
claim and defend it from there - there will be a blizzard of
debt collector letters before that, and eventually a letter of
claim. This should be responded to so come back and post it
when you receive it. You have redacted too much of the info on
the PCNs, but it looks like there are failings on them which
will prevent transfer of liability to the keeper - but you will
probably need to go nearly all the way to a hearing to explain
this.
#Post#: 123858--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 6, 2026, 2:05 am
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--- Quote from: RichardW link ---
>
> They are all over a month ago, so you are too late to appeal
now. You can either pay, or wait for them to issue a court
claim and defend it from there - there will be a blizzard of
debt collector letters before that, and eventually a letter of
claim. This should be responded to so come back and post it
when you receive it. You have redacted too much of the info on
the PCNs, but it looks like there are failings on them which
will prevent transfer of liability to the keeper - but you will
probably need to go nearly all the way to a hearing to explain
this.
>
--- End Quote ---
Hi Richard,
Thanks for your message.
Is there no point in send a response to the PCN issuer - and
would the drafted letter above be suffice ?
Also, received a debt from bwlegal, I posted this earlier on
this thread, but have included the details below as well as the
letter - how best to respond to this ? Any advice would be much
appreciated.
Hello,
Someone called ''bwlegal'' has now issued a recovery letter,
link included below.
How best to deal with this and the earlier PCNs issued by UKPA ?
Any advice would be much appreciated - there are a number of
PCNs they have issued (listed above) and your help could really
help me.
Thank you
HTML https://drive.google.com/file/d/1-cwh2rdRNSv97tsN2fU94_bh3tdTWvrH/view?usp=sharing
#Post#: 123859--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: InterCity125
Date: July 6, 2026, 2:10 am
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Ignore - it's a begging debt collectors letter.
#Post#: 123860--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 6, 2026, 2:19 am
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--- Quote from: InterCity125 link ---
>
> Ignore - it's a begging debt collectors letter.
>
--- End Quote ---
Hi InterCity125
Thanks for getting back to me.
What about the 4x PCN's, is it best to ignore or respond ? There
is a draft email above ready to be sent, just wanted some
pointers in case it need any improvements ?
Thank you
#Post#: 124221--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 9, 2026, 12:44 pm
---------------------------------------------------------
Hi all,
here are some more pictures inside the carpark - any support to
respond to the 4 PCN's would be very much appreciated.
Exiting Car Park
HTML https://drive.google.com/file/d/1pOT-3cDmorcsZMnHfh6D7K5YmHbVx8l5/view?usp=drive_link
Some of the signage inside the car park
HTML https://drive.google.com/file/d/1OfF9jalV08qWFop_uh-qsZSf7iQ78wOw/view?usp=drive_link
Some of the signage inside the car park (2)
HTML https://drive.google.com/file/d/1kSWJcpeB_lyGL3PAYTNEOzKKQIU7VuTM/view?usp=drive_link
Pay Here
HTML https://drive.google.com/file/d/1iLhnS_zPUj_dZ5swvfzFNg22JKsUYGR4/view?usp=drive_link
also received a 2nd letter from bwlegal....
HTML https://drive.google.com/file/d/1Pet8BDD8hefwEYs7tkiayvtYBDuhzUk8/view?usp=drive_link
#Post#: 124252--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 10, 2026, 2:19 am
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Hello,
any support with the 4 remaining PCN would be much appreciated.
#Post#: 124617--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 14, 2026, 7:27 am
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--- Quote from: DWMB2 link ---
>
> [quote author=littlebee link=topic=10980.msg123547#msg123547
date=1782976130]
> Is there a particular template letter to follow when raising
to POPLA ? And should a response be sent to the PCN issuer at
the same time ?
>
--- End Quote ---
If you have a POPLA code, just appeal to them, no need to
contact the parking company again. I'd do a search on here,
there should be some previous examples of hirers that have gone
to POPLA.
[/quote]
Hello all,
Still waiting for a POPLA decision, its moved to stage 2 (with
the operator). I guess it can take a while before they have
fully reviewed and come to a decision.
With regards to the other PCNs, is it best to wait for POPLA to
make a decision on the 1st one ?
#Post#: 125001--------------------------------------------------
Re: PCNs recently received from UKPA / HOZAH
DIR By: littlebee
Date: July 17, 2026, 7:00 am
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hi all
there was another letter from the ''debt'' agency - they have
consolidated the ''debt'' and asking for it to be paid.
do we still ignore or respond ?
Please do advise...naturally for a worrier like me..Im getting
really stressed...please do help.
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