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#Post#: 119593--------------------------------------------------
Redbridge Council, Parked without payment, George Lane,
DIR By: flash2005
Date: May 23, 2026, 1:32 pm
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The driver of the vehicle paid for the parking ticket using the
RingGo app, but unfortunately selected the incorrect vehicle
registration when making the payment. The parking fee was still
paid in full, which makes this penalty extremely unfair and
disproportionate.
Given that payment was made for the parking session, I would
like to know whether there is any way to contest this notice, as
it appears to be an honest mistake rather than an attempt to
avoid payment.
<br> PCN Front <br>
HTML https://cdn.imgpile.com/f/oGkYUws.png
<br> PCN back <br>
HTML https://cdn.imgpile.com/f/F2Knvyi.png
<br> Evidence of payment<br>
HTML https://cdn.imgpile.com/f/ukziDmS.png
<br> Evidence of multiple cars in the Ringo Account<br>
HTML https://cdn.imgpile.com/f/catcGkM.png
<br>
Council Photos <br>
HTML https://cdn.imgpile.com/f/mBkw7Ms.jpeg
HTML https://cdn.imgpile.com/f/7hc6NwY.jpeg
HTML https://cdn.imgpile.com/f/6D791mU.jpeg
HTML https://cdn.imgpile.com/f/JtxUMpa.jpeg
HTML https://cdn.imgpile.com/f/0RgPYHa.jpeg
HTML https://cdn.imgpile.com/f/EqV0g06.jpeg
HTML https://cdn.imgpile.com/f/tKfLvpt.jpeg
<br>
Google Street <br>
HTML https://maps.app.goo.gl/jbq954hxcg7yW24K8
#Post#: 119599--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: fraser.mitchell
Date: May 23, 2026, 3:02 pm
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You need to use another hosting site; the one you used no longer
covers the UK
So how incorrect was the entered reg number ? You can argue on
'O' and '0' (zero), because the official font for number plates
has no zero character, the letter O is used. If it was for a
totally different registration, then it is mitigation, I'm
afraid, despite full payment being made. London councils and TfL
between them are collecting well over £600 million a year from
PCN penalties. So they're not going to stop the money rolling
in.
#Post#: 119602--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: flash2005
Date: May 23, 2026, 3:18 pm
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--- Quote from: Incandescent link ---
>
> You need to use another hosting site; the one you used no
longer covers the UK
>
> So how incorrect was the entered reg number ? You can argue on
'O' and '0' (zero), because the official font for number plates
has no zero character, the letter O is used. If it was for a
totally different registration, then it is mitigation, I'm
afraid, despite full payment being made. London councils and TfL
between them are collecting well over £600 million a year from
PCN penalties. So they're not going to stop the money rolling
in.
>
--- End Quote ---
It is for another car, the number plates are very similar
though. Is there any mistake in the PCN that can be exploited ?
The payment was paid, but another car was selected by mistake
in the Ringo app.
#Post#: 119605--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: fraser.mitchell
Date: May 23, 2026, 3:26 pm
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There may be an error in the PCN or on the Redbridge website
relate to payments for PCNs, but we await your PCN post on a
different hosting site. 'Hippocrates' is good on this aspect, so
hopefully he will post soon.
#Post#: 119607--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: flash2005
Date: May 23, 2026, 3:29 pm
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--- Quote from: Incandescent link ---
>
> There may be an error in the PCN or on the Redbridge website
relate to payments for PCNs, but we await your PCN post on a
different hosting site. 'Hippocrates' is good on this aspect, so
hopefully he will post soon.
>
--- End Quote ---
Please check now, do the images appear properly ?
#Post#: 119612--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: fraser.mitchell
Date: May 23, 2026, 7:58 pm
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--- Quote from: flash2005 link ---
>
> [quote author=Incandescent
link=topic=10921.msg119605#msg119605 date=1779567999]
> There may be an error in the PCN or on the Redbridge website
relate to payments for PCNs, but we await your PCN post on a
different hosting site. 'Hippocrates' is good on this aspect, so
hopefully he will post soon.
>
--- End Quote ---
Please check now, do the images appear properly ?
[/quote]
Yes.
#Post#: 119622--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: stamfordman
Date: May 24, 2026, 4:26 am
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Fewer councils now offer first time discretion for pay by phone
errors and Redbridge has become a hardliner.
What they'll say is payment must be made for the correct VRM
according to their traffic order.
However, some adjudicators take the view that the contravention
parked without paying did not occur and instead Redbridge should
have issued a parked without a valid session.
This is compounded by the council receiving full payment anyway.
Authorities also have a duty to act fairly but this is routinely
ignored and is not a ground the tribunal can consider.
But a lot of cases we see in Redbridge are errors in the first
hour, when parking is free - then the notion you can pay for
something free is ridiculed by some adjudicators. In your case
you paid for the second hour so if the council does not use
discretion you are likely to lose.
#Post#: 119921--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: flash2005
Date: May 28, 2026, 9:43 am
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Is any member able to help with this please ?
#Post#: 119943--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: Hippocrates
Date: May 28, 2026, 1:21 pm
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--- Quote from: flash2005 link ---
>
> Is any member able to help with this please ?
>
--- End Quote ---
There is an issue with the PCN which uses the old 2007
legislation re "served" rather than "occurred". I will dig out
my skeleton argument. It is worth using as they may well mess up
their reply or fail to consider.
The PCN
This states the old 2007 wording re served rather than
“occurred” as provided at Schedule 2 of The Civil Enforcement of
Road Traffic Contraventions (Approved Devices, Charging
Guidelines and General Provisions) (England) Regulations 2022
Particulars to be included in a penalty charge notice given
under regulation 9
2. The information to be included in a penalty charge notice
served under regulation 9 is—
(a)the date on which the notice is served,
(b)the regulatory matters,
(c)the grounds on which the civil enforcement officer issuing
the notice believes that a penalty charge is payable,
(d)that the penalty charge must be paid within the period of 28
days beginning with the date on which the alleged contravention
occurred,
(e)that if the penalty charge is paid no later than the
applicable date, the penalty charge will be reduced by the
amount of any applicable discount, and
(f)that if the penalty charge is not paid within the period of
28 days referred to in sub-paragraph (d), a notice to owner may
be served by the enforcement authority on the owner of the
vehicle.
Further, I do not believe the meaning of the highlighted part is
sufficiently expressed on the PCN as provided at Part 2 para. 3
of The Civil Enforcement of Road Traffic Contraventions
(Representations and Appeals) (England) Regulations 2022
3.—(1) A regulation 9 penalty charge notice must include the
following information—
(a)that a person on whom a notice to owner is served may, in
accordance with these Regulations, make representations to the
enforcement authority against the penalty charge and, if those
representations are rejected, appeal to an adjudicator;
(b)that if, before a notice to owner is served, representations
against the penalty charge are received at such address as may
be specified in the notice for the purpose those representations
will be considered by the enforcement authority;
(c)that if a notice to owner is served despite the
representations mentioned in sub-paragraph (b), representations
against the penalty charge must be made to the enforcement
authority in the form and manner and at the time specified in
the notice to owner.
#Post#: 119946--------------------------------------------------
Re: Redbridge Council, Parked without payment, George Lane,
DIR By: flash2005
Date: May 28, 2026, 1:33 pm
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@Hippocrates
@stamfordman
I have drafted an appeal below. Please review and provide
feedback
Formal Representation Against PCN – Redbridge Council
Dear Sir/Madam,
I wish to make formal representations against the above Penalty
Charge Notice.
The alleged contravention did not occur. The parking charge for
the vehicle was in fact paid via the RingGo app for the relevant
parking session and location. Unfortunately, an honest and
inadvertent error was made when entering the vehicle
registration number within the application, resulting in payment
being linked to an incorrect registration.
Importantly, the council suffered no financial loss whatsoever,
as the appropriate parking fee was paid in full for the relevant
period. This was clearly a genuine keying error and not an
attempt to avoid payment. In these circumstances, enforcing a
penalty charge of £110 is wholly disproportionate and contrary
to the principles of fairness and reasonable public
administration.
I would respectfully ask the council to exercise discretion and
cancel the PCN on this occasion.
Further, I note that the PCN appears to contain procedural
defects and may not comply with the requirements of the
applicable legislation.
The PCN states:
“The Penalty Charge of £110 must be paid no later than the last
day of the period of 28 days beginning with the date on which
the PCN was served.”
However, Schedule 2 paragraph 2(d) of The Civil Enforcement of
Road Traffic Contraventions (Approved Devices, Charging
Guidelines and General Provisions) (England) Regulations 2022
requires a Regulation 9 PCN to state:
“that the penalty charge must be paid within the period of 28
days beginning with the date on which the alleged contravention
occurred”.
The PCN therefore appears to rely on outdated wording derived
from the superseded 2007 regulations by referring to the date
the notice was “served” rather than the date the alleged
contravention “occurred”.
In addition, the PCN does not appear to adequately convey the
information required under Regulation 3 of The Civil Enforcement
of Road Traffic Contraventions (Representations and Appeals)
(England) Regulations 2022, specifically regarding the
recipient’s right to make representations before a Notice to
Owner is served and the council’s duty to consider those
representations.
Accordingly, I submit that the PCN is non-compliant and
unenforceable.
Should the council nevertheless decide not to cancel the PCN,
please treat this letter as a request for:
1. A full copy of the relevant Traffic Management Order relied
upon;
2. Copies of all CEO notes and photographs;
3. Confirmation that the council has properly considered
exercising discretion in light of the payment having been made.
I look forward to your confirmation that this PCN has been
cancelled.
Yours faithfully,
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