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   DIR Return to: Private parking tickets
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       #Post#: 118547--------------------------------------------------
       Private parking ticket / Should I appeal to IAS?
   DIR By: aaron36701
       Date: May 13, 2026, 6:58 am
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       Hi all, I was issued a parking charge for my registered vehicle
       being on site for 23 minutes, which is 3 minutes over the
       allowed time.
       This was my initial appeal:
       --- Quote ---
       > I am the registered keeper of the vehicle and I am appealing
       this Parking Charge Notice as it has been issued incorrectly.
       The recorded duration of stay was from 23:20 to 23:43, which is
       only 3 minutes beyond the permitted parking period. The IPC Code
       of Practice requires operators to allow a reasonable grace
       period at the end of a parking session to allow the driver time
       to leave the site. Issuing a charge for such a minimal overstay
       does not comply with this requirement. Furthermore, ANPR systems
       record entry and exit times at the perimeter of the site, not
       the actual time parked. This includes time spent entering,
       locating a space, and exiting, which must be taken into account.
       Given that the alleged overstay is only 3 minutes, this does not
       represent a genuine breach of the parking terms. I therefore
       request that this Parking Charge Notice is cancelled. Yours
       faithfully
       --- End Quote ---
       This was their reply:
       --- Quote ---
       > Thank you for your recent appeal regarding the Parking Charge
       Notice issued on 29/04/2026, this charge is regarding an
       incident which occurred on 21/04/2026. Having carefully
       considered the evidence provided by you we have decided to
       reject your appeal for the following reasons:
       >
       >
       >
       > The vehicle was captured via Automatic Number Plate
       Recognition (ANPR) cameras entering and exiting Exhibition
       Way, which is private land and well signed with silver
       contractual notices stating; “Parking In This Area Is Only
       For the Purpose Of Loading/Unloading. 20 Minute Maximum Stay. No
       Return Within 1 Hour/No Grace Period Applies”.
       >
       >
       >
       > Please be advised that the above vehicle registration mark was
       captured entering the location
       and again upon exiting, as can be
       seen on the photographic evidence that has been
       provided to you. Therefore, the driver exceeded the maximum
       stay, and the cameras automatically issued a PCN. We are
       not claiming that you parked incorrectly, and we do not hold
       images or footage of the vehicle at the location, only of it
       entering and exiting. This is how an ANPR site works. No
       evidence has been provided to confirm you had permission to park
       over the allowed period.
       >
       >
       >
       > In summation, it is the driver’s responsibility to ensure that
       they comply with the terms of the contract entered into when
       parking on private land. If they fail to do so they
       agree to pay the parking charge in accordance with the terms of
       the contract.
       >
       >
       >
       > You have now reached the end of our internal appeals procedure
       and have a number of
       options:                        
       >
       > Payment: You can still pay the discounted rate of £60 within
       the next 14 days. Please note that after this time, the full
       amount of £100 will be payable.
       > Appeal: If you believe our decision is incorrect, you have the
       right to appeal through the Independent Appeals Service (IAS).
       Please be aware that if the appeal is unsuccessful, the full
       charge of £100 will need to be paid. To start the appeal, you'll
       need your parking charge number, vehicle registration, and the
       date of issue. Appeals must be submitted within 28 days of this
       letter at www.theias.org for more details.
       > Next Steps: If no action is taken, we will have to proceed
       with debt recovery, which could result in court proceedings.
       --- End Quote ---
       I was wondering if it is worth raising this to IAS? I have heard
       they are quite strict, however the response says they dont have
       proof of stopping inside the area and they also said that the
       signs states no grace period which is just straight up a lie.
       Here is the sign if it adds anything
  HTML https://i.ibb.co/zhnLw5j9/sign.jpg
       Thank you!
       #Post#: 118570--------------------------------------------------
       Re: Private parking ticket / Should I appeal to IAS?
   DIR By: Dave65
       Date: May 13, 2026, 8:58 am
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       There are previous court cases that say time between cameras is
       not a period of parking.
       #Post#: 118581--------------------------------------------------
       Re: Private parking ticket / Should I appeal to IAS?
   DIR By: Sander333
       Date: May 13, 2026, 10:20 am
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       IAS are normally a waste of time,however you may wsj to appeal
       to them in good faith to follow the process it will prepare you
       for the long wait to possible court proceedings. Can you post up
       the original PCN for viewing
       #Post#: 118600--------------------------------------------------
       Re: Private parking ticket / Should I appeal to IAS?
   DIR By: aaron36701
       Date: May 13, 2026, 12:17 pm
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       --- Quote from: Sander333 link ---
       >
       > IAS are normally a waste of time,however you may wsj to appeal
       to them in good faith to follow the process it will prepare you
       for the long wait to possible court proceedings. Can you post up
       the original PCN for viewing
       >
       --- End Quote ---
  HTML https://i.ibb.co/5gVP5mMn/20260513-180143.png
       #Post#: 118659--------------------------------------------------
       Re: Private parking ticket / Should I appeal to IAS?
   DIR By: Sander333
       Date: May 14, 2026, 4:51 am
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       There seems to be no argument that the driver was loading or
       unloading it is all on the fact of 3 minutes over the 20 minutes
       appeal and see what the outcome is.
       The business of the private parking companies are to get as
       money as they can from anyone who will pay. See what the outcome
       is and then be prepared for a plethora of scary letters etc .
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