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       #Post#: 118190--------------------------------------------------
       Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: zeezee
       Date: May 9, 2026, 3:12 pm
       ---------------------------------------------------------
       Hi,
       My friend stayed at this car park for approximately 6 hours and
       paid for the full duration of the stay (receipts attached).
       Despite this, a PCN was later received through the car rental
       company.
       An appeal was submitted on the grounds that valid payment had
       been made for the entire parking period, however no personal
       name/details were provided in the initial appeal. Gemini have
       now responded requesting the driver’s name/details.
       Has anyone experienced a similar situation, and is it advisable
       to provide personal details at this stage given that proof of
       payment has already been supplied?
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       #Post#: 118191--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: jfollows
       Date: May 9, 2026, 3:43 pm
       ---------------------------------------------------------
       Was the Notice to Hirer sent along with
       (
  HTML https://www.legislation.gov.uk/ukpga/2012/9/schedule/4)
       the
       other documents required?
       --- Quote ---
       > 13(1)This paragraph applies in the case of parking charges
       incurred in respect of the parking of a vehicle on relevant land
       if—
       >
       > (a)the vehicle was at the time of parking hired to any person
       under a hire agreement with a vehicle-hire firm; and
       >
       > (b)the keeper has been given a notice to keeper within the
       relevant period for the purposes of paragraph 8(4) or 9(4) (as
       the case may be).
       >
       > (2)The creditor may not exercise the right under paragraph 4
       to recover from the keeper any unpaid parking charges specified
       in the notice to keeper if, within the period of 28 days
       beginning with the day after that on which that notice was
       given, the creditor is given—
       >
       > (a)a statement signed by or on behalf of the vehicle-hire firm
       to the effect that at the material time the vehicle was hired to
       a named person under a hire agreement;
       >
       > (b)a copy of the hire agreement; and
       >
       > (c)a copy of a statement of liability signed by the hirer
       under that hire agreement.
       >
       > (3)The statement of liability required by sub-paragraph (2)(c)
       must—
       >
       > (a)contain a statement by the hirer to the effect that the
       hirer acknowledges responsibility for any parking charges that
       may be incurred with respect to the vehicle while it is hired to
       the hirer;
       >
       > (b)include an address given by the hirer (whether a
       residential, business or other address) as one at which
       documents may be given to the hirer;
       >
       > (and it is immaterial whether the statement mentioned in
       paragraph (a) relates also to other charges or penalties of any
       kind).
       > (4)A statement required by sub-paragraph (2)(a) or (c) must be
       in such form (if any) as may be prescribed by the appropriate
       national authority by regulations made by statutory instrument.
       >
       > (5)The documents mentioned in sub-paragraph (2) must be given
       by—
       >
       > (a)handing them to the creditor;
       >
       > (b)leaving them at any address which is specified in the
       notice to keeper as an address at which documents may be given
       to the creditor or to which payments may be sent; or
       >
       > (c)sending them by post to such an address so that they are
       delivered to that address within the period mentioned in that
       sub-paragraph.
       >
       > (6)In this paragraph and paragraph 14—
       >
       > (a)“hire agreement” means an agreement which—
       >
       > (i)provides for a vehicle to be let to a person (“the hirer”)
       for a period of any duration (whether or not the period is
       capable of extension by agreement between the parties); and
       >
       > (ii)is not a hire-purchase agreement within the meaning of the
       Consumer Credit Act 1974;
       >
       > (b)any reference to the currency of a hire agreement includes
       a reference to any period during which, with the consent of the
       vehicle-hire firm, the hirer continues in possession of the
       vehicle as hirer, after the expiry of any period specified in
       the agreement but otherwise on terms and conditions specified in
       it; and
       >
       > (c)“vehicle-hire firm” means any person engaged in the hiring
       of vehicles in the course of a business.
       --- End Quote ---
       If not, and if the driver was not identified, there are grounds
       for an appeal in which the hirer is not liable, and sample
       appeals can be found by searching this forum.
       #Post#: 118204--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: jfollows
       Date: May 10, 2026, 1:57 am
       ---------------------------------------------------------
       Note that it is the hirer of the car who responds as such to the
       Notice to Hirer and does not identify the driver in any way.
       This applies also if you stick with the original appeal point.
       #Post#: 118258--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: zeezee
       Date: May 10, 2026, 11:49 am
       ---------------------------------------------------------
       So the letter of rejection was sent via email & no other docs
       were attached....
       they have not sent any docs to appeal - is it a waiting game now
       for the appeal documentation?
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       #Post#: 118259--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: jfollows
       Date: May 10, 2026, 12:01 pm
       ---------------------------------------------------------
       You have to appeal within a certain time.
       Your posts make no sense to me. Please answer the question I
       asked yesterday about the Notice to Hirer and what else was or
       was not sent with it.
       Posting random screenshots does not help.
       #Post#: 118275--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: zeezee
       Date: May 10, 2026, 3:03 pm
       ---------------------------------------------------------
       Apologies -
       So he confirms that he appealed, not admitting the driver, no
       documentation regarding the protection of the Freedom Act was
       sent to the hirer, nor was the other info sent in your thread.
       The rest of the email was below....
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       #Post#: 118278--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: zeezee
       Date: May 10, 2026, 3:30 pm
       ---------------------------------------------------------
       Is this response ok to send back?
       --------------------------
       Hi,
       I am the hirer of the vehicle and, under no obligation to do so,
       will not be identifying the driver.
       Your PCN does not comply with the requirements of the Protection
       of Freedoms Act in order to transfer liability to me as hirer
       (namely failure to include the required documents), and I am
       therefore unable to assist you further in this matter.
       I look forward to your confirmation the PCN has been cancelled.
       Regards
       #Post#: 118285--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: jfollows
       Date: May 10, 2026, 4:17 pm
       ---------------------------------------------------------
       OK I now see the PCN in the first post.
       Your response will be rejected but it’s along the right lines,
       and you will have to follow the process to appeal further.
       #Post#: 118465--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: zeezee
       Date: May 12, 2026, 1:06 pm
       ---------------------------------------------------------
       So they have rejected his appeal already (screenshot in the 1st
       post & pasted below) & are asking for the driver's name (I
       wonder why?)
       Will the response below be ok to send?
       --------------------------
       Hi Gemini Parking,
       I am the hirer of the vehicle and, under no obligation to do so,
       will not be identifying the driver.
       Your PCN does not comply with the requirements of the Protection
       of Freedoms Act in order to transfer liability to me as hirer
       (namely, failure to include the required documents), and I am
       therefore unable to assist you further in this matter.
       I look forward to your confirmation that the PCN has been
       cancelled.
       Regards
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       #Post#: 118467--------------------------------------------------
       Re: Gave me ticket, enen though i paid for parking - Gemini 
   DIR By: jfollows
       Date: May 12, 2026, 1:15 pm
       ---------------------------------------------------------
       Yes, or ignore it, it won’t make any difference. Your appeal
       will be rejected and you’ll need to take it to the IAS in a
       slightly more verbose form.
       If you do reply, also take issue with their nonsense “registered
       driver”, perhaps by asking them where the register is kept so
       that you can look at it?
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