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#Post#: 118099--------------------------------------------------
UK Parking Control - Leyton Mills Retail Park E10 - Overstay
DIR By: TheProfessor
Date: May 8, 2026, 6:03 am
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Went to do Bi Monthly Asda shop (big shop) on 04/05 with 2 young
children and it took significantly longer due to children being
distressed in the store and having to take a pause to comfort
and calm down before proceeding with big shop and checked out
with £336 of groceries. Anyone with young children will know it
can be a military operation and this one failed miserably,
loaded them in the car strap them in and , then another 15
minutes to load groceries and left mentally exhausted.
A few days later UKPC hit me with an invoice for breaching terms
of Free 3 hour parking.
This is a lease car so they went to the lease company first and
this made it's way by email with Authority to speak directly.
My first actions have been to contact Asda Customer Services by
phone (today) however because it's not Paking Eye or Horizon
Parking they said they can't do anything. They only request
cancellation to those companies.
My second action will be to go in store and see if they can help
leverage some support, but I doubt I will get anywhere.
Thought of having to pay another £60 on something that was out
of my control is just mind boggling. However, UK PC can't see
what is going on in store.
Where do I stand with this?
Image of invoice below:
HTML https://ibb.co/JRC2t4hy
Thanks
#Post#: 118100--------------------------------------------------
Re: UK Parking Control - Leyton Mills Retail Park E10 - Overstay
DIR By: jfollows
Date: May 8, 2026, 6:07 am
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If it’s a lease then you’re not the registered keeper and you
can’t respond as such.
Your leasing company needs to name you as hirer to UKPC who will
then send you a Notice to Hirer in your name, to which you can
respond.
UKPC will fail to send the other required documents along with
the Notice to Hirer so, as long as the driver is not identified,
the hirer can not be liable.
In the intervening time, search the forum for documented cases
of failures with the Notice to Hirer so you can prepare your
response when you get yours.
Tell Tusker to follow the law and to stop this nonsense with
“authority” letters. The law and process is clear on what they
should do, and is made clear on the notice you have had
forwarded to you.
However your danger is that Tusker will just pay the PCN and
charge you directly. Search the forum for them also, they have
been described in less than positive terms elsewhere.
You can also write to the CEO of Asda telling him that you’re
taking your business to a competitor in future. CEO@asda.com I
believe. Your groceries cost £396 which will be significantly
more expensive than a competitor.
#Post#: 118136--------------------------------------------------
Re: UK Parking Control - Leyton Mills Retail Park E10 - Overstay
DIR By: TheProfessor
Date: May 8, 2026, 1:18 pm
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Thank You.
I went back to the store today and spoke with the Customer
Services Manager who has emailed UKPC with a request to cancel.
Although, he was being evasive with the usual disclaimer of no
guarantee etc and he also wouldn't give me any contact details
so I am able to obtain confirmation that it will indeed be
cancelled on Monday.
I have to wait a week and go back again and then I will have to
pester him again - fortunately I noted his name and the time I
spoke with him. Seems a rather inefficient process so I may just
drop a note to the CEO anyway...
#Post#: 118140--------------------------------------------------
Re: UK Parking Control - Leyton Mills Retail Park E10 - Overstay
DIR By: jfollows
Date: May 8, 2026, 1:37 pm
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Good luck and I hope this works for you.
If not, remember that it’s Tusker who has dumped you in this.
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