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#Post#: 117299--------------------------------------------------
Britannia Parking final reminder
DIR By: robbieuk
Date: April 29, 2026, 3:52 am
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Hi all,
Despite trying our best we have found ourselves in the situation
where some advice would be very helpful please.
Britannia Parking sent a parking charge final reminder letter
which was issued 30/03/2026. It has only just arrived to
registered keeper yesterday....
The parking charge was issued on 10/03/26 they say. Looking
through records it has been established that parking was paid
for 1h only and not longer. It took a very long time to find
parking but as the car park previously had wardens and not cctv,
it was thought that 1h will be sufficient for the parking. Turns
out they do have cctv now and the whole parkign period was
counted as 1h 25min .
Is there anything that should be sent to Britannia Parking at
this given moment? I do believe this will now be passed on to
DCB or someone to manage. Bit lost on this now.
HTML https://ibb.co/FLdqCx5f
HTML https://ibb.co/q3cNPfPF
#Post#: 121576--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: robbieuk
Date: June 12, 2026, 6:16 am
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Hi All,
A further update to this.
bwlegal were appointed by Britannia Parking to deal with this.
They have now sent a Letter of Claim - final notice before legal
actioan escalation giving time to reply until 4th July.
As mentioned in the previous post, due to a silliness of not
realising that car park is now covered by cctv, therefore the
payment was for 1h only and not 2 hours as they wanted to.
There was no contact with them yet so they do not know who the
driver was and they only have details of a registered keeper.
I have uploaded all the documents that we have received today as
part of this Letter of Claim pack.
Particulars of debt section in their paperwork states this:
'On 03 March 2026, you were granted a limited contractual
license to enter the land known as Basildon - College Way
Basildon ("site"), which is managed and operated by our client.
In return, you were to abide by certain terms and conditions
("Terms and Conditions") which were prominently displayed on the
signage erected in situ by our client. On 03 March 2026, you
breached the Terms and Conditions - reason: Failed To Make A
Valid Payment ("Breach"). The Breach resulted in our client
issuing a Parking Charge Notice ('PCN') on 10/03/2026 which,
despite our client's attempts to engage with you and agree a
suitable payment arrangement, remains upaid.
Any help would be greatly appreciated please.
HTML https://ibb.co/Psf2FRT0
HTML https://ibb.co/r2g23JTV
HTML https://ibb.co/5xwxSYFg
HTML https://ibb.co/JSvX6M7
HTML https://ibb.co/rRrTVQ6H
HTML https://ibb.co/xKftbgQT
HTML https://ibb.co/VWgX406C
HTML https://ibb.co/fhKsCQT
HTML https://ibb.co/nqt0TYZp
HTML https://ibb.co/Z1pFZD4P
HTML https://ibb.co/Gf75c69b
HTML https://ibb.co/h1dqWkBP
#Post#: 121579--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: jfollows
Date: June 12, 2026, 6:20 am
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A Letter of Claim should be responded to, I suggest simply, see
HTML https://www.justice.gov.uk/courts/procedure-rules/civil/rules/pd_pre-action_conduct
--- Quote ---
> the defendant responding within a reasonable time – 14 days in
a straight forward case and no more than 3 months in a very
complex one. The reply should include confirmation as to whether
the claim is accepted and, if it is not accepted, the reasons
why, together with an explanation as to which facts and parts of
the claim are disputed
--- End Quote ---
Do you have the original PCN from Britannia (not the reminder)?
There may be a defence that can be constructed around this. But
the driver entered into a contract by parking, did not comply
with the terms, and the registered keeper is now being pursued
for payment by using the Protection of Freedoms Act to transfer
liability from the driver to the registered keeper.
If you do not have the original PCN, you can obtain it by
sending a Subject Access Request to Britannia.
#Post#: 121675--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: robbieuk
Date: June 13, 2026, 3:33 am
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There is a final reminder and I will look for the original pcn
though I can’t remember if we have actually received it
#Post#: 121681--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: InterCity125
Date: June 13, 2026, 4:14 am
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You should submit a Subject Access Request to the parking
operator specifically asking for the original PCN.
It is essential that we see it.
#Post#: 122069--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: robbieuk
Date: June 17, 2026, 4:34 am
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I am sending a subject access request today.
If it takes a long time to arrive, should I then later contact
BWLegal requesting more time to reply to a Letter of Claim
because of subject access request?
#Post#: 122070--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: jfollows
Date: June 17, 2026, 4:58 am
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No, there is no reason not to respond to the Letter of Claim if
you are going to defend this, the time limit only comes with the
county court claim which won’t be immediate anyway.
#Post#: 125339--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: robbieuk
Date: July 21, 2026, 11:46 pm
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I have tried to respond to a letter of claim nevertheless to
state that I can’t fully respond without having had an original
pcn however their system would not accept it online and asked to
message them on live chat instead. I left it at that point.
Britannia Parking has eventually responded to a subject access
request. Even though I just asked for the original pcn, they
have sent me a whole bunch of documents including pcn. This is
the link for original pcn -
HTML https://ibb.co/Nz5W8qh
HTML https://ibb.co/gZFNhK6Z
Their notes that they sent with subject access request show 1
hour payment received but that does not cover full stay - “
Doesn't cover stay -Paybyphone 100/03/2026 12:07:42 03/03/2026
13:07:42 1hr 0min 0sec 03/03/2026 12:07:48”
Car park was entered 11:45 and left 13:10 according to pcn.
#Post#: 125343--------------------------------------------------
Re: Britannia Parking final reminder
DIR By: InterCity125
Date: July 22, 2026, 1:15 am
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The NtK is not POFA compliant so there cannot be any keeper
liability.
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