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       #Post#: 117034--------------------------------------------------
       Red Letter Days, voucher redeemed
   DIR By: Foxy01
       Date: April 26, 2026, 6:11 am
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       I received a Red letter day voucher for a Christmas present. I
       logged into the website in January but none of the available
       dates were suitable in January. When I tried to select dates
       beyond January there were none showing and just a message saying
       to check back in the future.
       Over Easter I once again logged in to see if I could book the
       experience. There were lots of dates available but when I tried
       to proceed I got an error message.
       Eventually through the Red letter days online chat I got through
       to an agent. They said that the they would contact the
       experience provider and get back to me.
       I have now received an email saying that the provider redeemed
       the voucher in January and that the experience was booked for
       the 31st January. So basically tough luck.
       Neither myself or the person who purchased the voucher have ever
       had any email/communication regarding a booking in January.
       Just wondering if anybody has any suggestions on a way forward?
       I'm thinking a SAR to Red Letter days and possibly to the
       experience provider?
       Unfortunately the original purchase was not made by credit card.
       #Post#: 117039--------------------------------------------------
       Re: Red Letter Days, voucher redeemed
   DIR By: Southpaw82
       Date: April 26, 2026, 6:52 am
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       Or - here’s a thought - just ask them how the booking came to be
       made.
       This knee-jerk reaction of “make a SAR” is irritating.
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