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#Post#: 116809--------------------------------------------------
Excel Parking - 13 minute overstay charge (Inaccurate timing) -
Lincoln
DIR By: Mentimate
Date: April 23, 2026, 11:21 am
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A little help here please.
2 hours parking was paid and displayed in advance and a NTK
charge was sent for what I assume is an inaccurate accused
overstay of 13 mins.
I know that by law there needs to be a leeway of 10 mins, which
I think is more accurate than the 13 mins accused.
The parking is a strange one. You enter a series of roads (St
Marks Square, Lincoln), which seem to be private, and there are
parking signs everywhere but the road themselves are not parking
spots. There are several parking spaces off road to the sides of
the road and there are actually a few of these roads you can
drive through in order to find an available parking spot.
As you can see from the first link below, it seems that the
timings reflect when the car entered one of the private roads,
and when it left a different private road, rather than when the
car was parked in an allotted space and when it left the
allotted space. The photos are also time stamped with these same
times on the appeal website. The entry was on St Marks the
Sidings 17:39:41, and the exit was on St Marks Square 19:53:17.
None of these places are the parking space where 2 hour parking
was paid. This would make the actual time of 2 hours and 13 mins
slightly longer to the time when the car was actually parked in
the parking space. The parking space is also not showed in any
of the photos.
Should an appeal be made based on this? I’m thinking this letter
alone should be enough for a successful appeal but I don’t want
to assume. Any help in the correct direction will be greatly
appreciated.
On the appeal site the site enforcer details are listed as:
Excel Parking Services Limited
Any help in the correct direction will be greatly appreciated.
NTK Front:
HTML https://drive.google.com/file/d/1mNKXUzge5Fl9dTe2rIJ0upzMj2yp_M2n/view?usp=sharing
HTML https://drive.google.com/file/d/1mNKXUzge5Fl9dTe2rIJ0upzMj2yp_M2n/view?usp=sharing
NTK Back:
HTML https://drive.google.com/file/d/1ndA1ArJ2EyqQ9pY02_i9qm7L3NjJ9XG6/view?usp=sharing
HTML https://drive.google.com/file/d/1ndA1ArJ2EyqQ9pY02_i9qm7L3NjJ9XG6/view?usp=sharing
Online Appeal data:
HTML https://drive.google.com/file/d/1EzbMfKJoW7BtpXOfhPuWMs54sxrsO91D/view?usp=sharing
HTML https://drive.google.com/file/d/1EzbMfKJoW7BtpXOfhPuWMs54sxrsO91D/view?usp=sharing
#Post#: 116815--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: ixxy
Date: April 23, 2026, 2:07 pm
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That's the way ANPR enforcement works, the 10 minute grace
period is to get to and from the parking space amongst other
things. Appealing on the basis that time on site doesn't equal
time parked won't win an appeal, especially with Excel parking.
#Post#: 116820--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: Mentimate
Date: April 23, 2026, 3:25 pm
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Thanks.
Any other grounds you can recommend?
#Post#: 116850--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: InterCity125
Date: April 24, 2026, 1:43 am
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Can you show the receipt for your parking?
We just need to check the times etc.
#Post#: 116851--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: ixxy
Date: April 24, 2026, 2:06 am
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And the wording, if the receipt references an expiry time we
might have something to work with.
#Post#: 117344--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: Mentimate
Date: April 29, 2026, 9:53 am
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Hello,
Apologies for the delay.
Unfortunately I don't have a receipt. The machine did not issue
them. The display ticket would have been the receipt and that
has gone as I wasn't expecting an NTK.
Only proof is the transaction in my account as I paid by card.
#Post#: 117345--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: Mentimate
Date: April 29, 2026, 9:54 am
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--- Quote from: ixxy link ---
>
> And the wording, if the receipt references an expiry time we
might have something to work with.
>
--- End Quote ---
Responded
#Post#: 117347--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: Mentimate
Date: April 29, 2026, 9:54 am
---------------------------------------------------------
--- Quote from: ixxy link ---
>
> And the wording, if the receipt references an expiry time we
might have something to work with.
>
--- End Quote ---
Responded
#Post#: 118097--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: Mentimate
Date: May 8, 2026, 5:54 am
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Any thoughts on what to do for this one? Final day of appeal is
Monday.
Current plan is to just ignore, then ignore bailiff letters and
then come back here when I receive Letter of Claim.
Any suggestion would greatly appreciated.
#Post#: 118103--------------------------------------------------
Re: Excel Parking - 13 minute overstay charge (Inaccurate
timing) - Lincoln
DIR By: DWMB2
Date: May 8, 2026, 6:26 am
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--- Quote from: Mentimate link ---
>
> Current plan is to just ignore, then ignore bailiff letters
and then come back here when I receive Letter of Claim.
>
--- End Quote ---
If you intend to fight this then you should appeal. Courts
expect litigation to be treated as a last resort, and may expect
a defendant who disputes that he owes any money to have taken
steps to outline the reasons for his dispute before the matter
winds up in court.
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